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Fairfield Automotive Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,146 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Fairfield Automotive Service is your local auto shop serving the FAIRFIELD, CT area. Give us a call for your automotive needs. Fairfield Automotive Service is your local auto shop serving the FAIRFIELD, CT area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(203) 259-6500

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2149 Post Rd Fairfield, CT 06824-5657
Fairfield Automotive Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,146 Reviews)

CO
Carol O.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
9
My car’s knock sensor needed to be replaced.
John was able to resolve the problem and do the work the same day. The quality of work was very good. My car was returned to me cleaner than when I brought it in! Thank you John, David and staff.
Carol O.
David B., Partner from Fairfield Automotive Service responded on 02/18/2025 11:17 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"

Verified Customer
Westport, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Excellent customer service
The owners of Fairfield Automotive go out of their way to ensure excellent customer service whether it’s fitting you in, explaining things clearly or just greeting you with a smile. They are a breath of fresh air and very honest and trustworthy!
David B., Partner from Fairfield Automotive Service responded on 02/13/2025 08:20 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"

HC
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Henry C.
Norwalk, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Left Axel Repair
Fairfield Auto did a great job! I’ve been an existing customer and they fixed my car as an emergency after I hit black ice on Route 8 and crashed into a snow bank.
-Henry C.
David B., Partner from Fairfield Automotive Service responded on 02/13/2025 05:47 AM

Happy to get you back on the road!

"Same Owner, Same Service ,Since 1977"

RB
Randall B.
Norwalk, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Great service, knowledgeable owners and staff
John and David are great to work with and very experienced. They have a wealth of knowledge and can trouble shoot most issues quickly and correctly. Highly recommended.
David B., Partner from Fairfield Automotive Service responded on 02/12/2025 01:09 PM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"

SB
Steve B.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
9
Great service
Great service and communication, seem to care about quality and the customer. I very much appreciated my car was cleaned inside and out when I picked it up. It's a small touch that you don't see in most shops. Very happy with the service, would not hesitate to return.
David B., Partner from Fairfield Automotive Service responded on 02/12/2025 08:19 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"

DS
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Dean S.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Very satisfied with the work and the process!
I had my car in do diagnose some issues and the team quickly figured out thw problem and got right back to me. When I stopped by to confirm, they gave me a quick tour and explained the problems. They thought it might take a couple days because they had to order some parts, but the car was ready the next day. Their fix worked perfectly and my car now runs great. They topped up all the fluids and even cleaned up my very dirty car before I picked it up. Great job by a nice team.
David B., Partner from Fairfield Automotive Service responded on 02/12/2025 05:51 AM

Thank you for the great review! We honor all of our work.

"Same Owner, Same Service ,Since 1977"

Verified Customer
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
9
Oil change
We have been customers for the last 10 years and have always been treated with respect and care. Definitely recommend them for any auto repair/maintenance needs.
David B., Partner from Fairfield Automotive Service responded on 02/10/2025 12:18 PM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"

RA
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Ricardo A.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Personal and Professional
The staff were very curteous, warm, and welcoming! They took the time to explain their diagnosis of my car, gave me an upfront quote, and worked quickly and efficiently. I was in at 8a and out by 1p for a pretty tricky part (i.e., wheel bearing). Definitely will be coming back to these guys!
David B., Partner from Fairfield Automotive Service responded on 02/10/2025 06:41 AM

Thank you for the great review!


 "Same Owner, Same Service ,Since 1977"


GS
Gary S.
Weston, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Service on multiple cars
Fairfield Automotive always provides reliable reasonably priced service. Came with an issue the dealer was going to charge $1400 for. FA solved the problem with a much simpler approach and the cost was less than $200. And was done in a day. And they washed my car!
David B., Partner from Fairfield Automotive Service responded on 02/06/2025 05:11 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"

Verified Customer
Fairfield, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2025
verified customerVerified Customer
8
Reliable and efficient
Good service of my car and courteous team
David B., Partner from Fairfield Automotive Service responded on 02/06/2025 05:11 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"

LS
Liz S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Honest
Very good guys and honest!
David B., Partner from Fairfield Automotive Service responded on 02/05/2025 07:13 AM

Thank you!

"Same Owner, Same Service ,Since 1977"

MM
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Maureen M.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Fantastic ad usual !
Dave & John are professionals, knowledgeable & very kind. I highly recommend them. They’ll take great care of your vehicle & are a pleasure to work with.
David B., Partner from Fairfield Automotive Service responded on 01/31/2025 12:06 PM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"

JM
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Joe M.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Great service and very helpful!
The guys at Fairfield Automotive are very responsive and professional! They fixed my car quickly and for a very affordable price. Would highly recommend going here to get work done on your car.
David B., Partner from Fairfield Automotive Service responded on 01/31/2025 07:40 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"

TD
Tom D.
Fairfield, CT
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
9
Mercedes Battery Service
Fast, dependable service as usual.
David B., Partner from Fairfield Automotive Service responded on 01/31/2025 07:41 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"

PG
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Peter G.
Trumbull, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Reliable, accurate & trustworthy.
David and John are continuously dependable in providing the best service possible.
David B., Partner from Fairfield Automotive Service responded on 01/31/2025 07:43 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
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