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Fairfield Automotive Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,175 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Fairfield Automotive Service
is your local auto shop serving the FAIRFIELD, CT area. Give us a call for your automotive needs. Fairfield Automotive Service
is your local auto shop serving the FAIRFIELD, CT area. Give us a call for your automotive needs.

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(203) 259-6500
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2149 Post Rd Fairfield, CT 06824-5657
Get Directions
Fairfield Automotive Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,175 Reviews)
Write a Review
Recent Reviews
TW
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Todd W.
Fairfield, CT
Mercedes-Benz E400
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
The best in town!
I would only go to John and Dave -- trustworthy, fair, and honest people!
David B., Partner from Fairfield Automotive Service responded on 05/06/2025 12:49 PM

It sounds like Dave and John have really made a lasting impression! Trustworthy and honest folks are the holy grail of the automotive world, and we’re glad you found them here. We appreciate your confidence in us and will keep the coffee brewing for your next visit. Remember, your car’s in good hands!

"Same Owner, Same Service ,Since 1977"
Verified Customer
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Great service. Fairly priced.
My first time using Fairfield Automotive. John, Dave and their team were all great.
David B., Partner from Fairfield Automotive Service responded on 05/06/2025 06:08 AM

We're glad you had a great experience with John, Dave, and the rest of the team at Fairfield Automotive. It’s always nice to have a team that doesn’t just fix cars but also knows how to keep things enjoyable. We look forward to seeing you for your next automotive adventure!

"Same Owner, Same Service ,Since 1977"
PN
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Pat N.
Fairfield, CT
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Brand new horn for Crosstrek
Thank you so much for your top notch service with your great team
You always have our back for the Neary family for nearly 30 years
Have a wonderful summer
David B., Partner from Fairfield Automotive Service responded on 04/29/2025 05:47 AM

We're glad to hear you’ve been part of our Fairfield family for almost 30 years—now that’s what I call loyalty! It’s always a pleasure to assist the Neary family, and we appreciate your trusting us with your automotive needs. Wishing you a summer filled with adventures and maybe even a road trip or two!

"Same Owner, Same Service ,Since 1977"
TT
Tony T.
Fairfield, CT
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Needed a new water pump
They were very professional and courteous. Great experience
David B., Partner from Fairfield Automotive Service responded on 04/24/2025 05:38 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
BG
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Brian G.
Easton, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Oil change and tuneup
Professional and responsive.
David B., Partner from Fairfield Automotive Service responded on 04/22/2025 11:06 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
HK
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Harvey K.
Fairfield, CT
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Oil change
As busy as they were, they managed to get me out in a reasonable amount of time and they are always more than welcoming to Mr. Scooter our Goldendoole mostly poodle, who comes with me on most visit to the shop.
David B., Partner from Fairfield Automotive Service responded on 04/16/2025 08:21 AM

Thank you for the great review, Mr. Scooter!

"Same Owner, Same Service ,Since 1977"
JC
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Judy C.
Fairfield, CT
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Judy
Great service
David B., Partner from Fairfield Automotive Service responded on 04/15/2025 06:12 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
LR
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Louis R.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
10
Fairfield Automotive is a reliable repair shop
Fairfield Automotive is always reliable. Skilled mechanics, led by John and David take good care of your car, accommodate you as a valued customer and are fairly priced.
I prefer to deal with family owned businesses where you know the proud owners and who are engaged with the community. I appreciate that they coordinate an annual Toys for Tots campaign and are involved with coaching activities.
I highly recommend this business.
David B., Partner from Fairfield Automotive Service responded on 04/14/2025 01:23 PM

Thank you for the greart review!

"Same Owner, Same Service ,Since 1977"
MM
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Margaret M.
Bridgeport, CT
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Terrigic
I was having a strange problem while driving. They were thorough until they discovered my rear brakes were shot. They were able to repair them the same day. The personnel are friendly, smart and dedicated to doing a good job, and the price was right.
David B., Partner from Fairfield Automotive Service responded on 04/11/2025 05:32 AM

Thank you for the greart review!

"Same Owner, Same Service ,Since 1977"
FM
Flo M.
Bridgeport, CT
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Oil change
Great work ! Very honest and professional. My forever mechanics😊
David B., Partner from Fairfield Automotive Service responded on 04/08/2025 07:04 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
BP
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Barry P.
Westport, CT
Lexus SC 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
A New Customer’s Praise
I am a new customer at Fairfield Automotive.

I was given an estimate for the work that needed to be done; the engine mounts on my car had to be replaced. The work was done expertly, on time and in keeping with the estimate that I had been given

The owners, brothers John and Dave are very customer oriented and they will continue to have my business in the future.

Highly recommended!

Barry P
David B., Partner from Fairfield Automotive Service responded on 04/07/2025 12:25 PM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
MC
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Mari C.
Westport, CT
FIAT 500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Everything as promised
Excellent work on my 2012 Fiat. Not easy to find
David B., Partner from Fairfield Automotive Service responded on 04/03/2025 10:13 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
Verified Customer
Southport, CT
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Would recommend for any Audi owners
Great and quick service, convenient location, fair and competitive cost (much better than dealer) and very friendly people to work with.
David B., Partner from Fairfield Automotive Service responded on 03/31/2025 11:53 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
JR
Jeff R.
Fairfield, CT
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Great Service and reliable advice
Fairfield Automotive always provides the best service and reliable advice. With a large family with lots of cars, its great to have a partner like Fairfield Automotive.
David B., Partner from Fairfield Automotive Service responded on 04/01/2025 06:49 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
KA
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Keri A.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
10
Fairfield Automotive is the best - highly recommended!!
I can’t say enough good things about David & John and Fairfield Automotive as a whole and the incredible service always received. Whether it’s a routine repair or a last-minute emergency like brakes or air conditioning, they go above and beyond to get you in quickly and fix the issue without hassle. They are so skilled and also some of the kindest and most trustworthy people you’ll ever meet. They really care about their customers and the relationships they build. They’re always responsive, honest, and take the time to explain everything clearly. If you need a reliable and professional team to care for your car and that treats you so well, this is the place to go!
David B., Partner from Fairfield Automotive Service responded on 04/01/2025 06:49 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
Service Coupons and Posts
We believe getting your car fixed shouldn't break the bank! 💰🚗 Thanks for recognizing our reasonable pricing. We're here for all your auto repair needs without the heavy toll on your wallet! #FairfieldAuto #AffordableService
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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