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Express Tire and Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(227 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

Welcome to Express Tire and Auto Service, your local tire and auto repair service experts in Watertown, MA. Our team proudly provides the very best tire and auto service. We are dedicated to giving all our customers professional service and superior results. Our passion for a better tire buying experience helped us become the company we Welcome to Express Tire and Auto Service, your local tire and auto repair service experts in Watertown, MA. Our team proudly provides the very best tire and auto service. We are dedicated to giving all our customers professional service and superior results. Our passion for a better tire buying experience helped us become the company we are today: A local provider of tires and auto repair services in Watertown, MA for customers from all over. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(617) 924-8473

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
433 Main St Watertown, MA 02472

Affiliations

AAA - Approved Auto Repair
ASE
NAPA
Express Tire and Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(227 Reviews)

GS
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GARY S.
Dracut, MA
RAM Trucks 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/07/2025
verified customerVerified Customer
7
Oil change
Awesome employees

MP
MICHELLE P.
Watertown, MA
Toyota Trucks 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Professional, Responsive & Committed
The team at Express Tire is very professional and works hard to take care of me. My job requires my car to be in into shape and I only trust Darren and his team to take care of it. Do yourself a favor and give them a try- you won’t regret it.

DC
DOM C.
Watertown, MA
Dodge Trucks Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
The best service in town
I have gone to Express tire before and had a great experience with them. But, I recently had an unforseen issue with both of my trucks. All I have to say is amazing, the staff are above and beyond with finding the parts we needed and getting work done right and on schedule. Let me just, say I am in public safety and my wife is in health care so having our vehicles ready to go is an understatement.. The staff always had a car waiting for us and they are like new. My Brothers and Sisters this is the place you can trust to keep you on time for your shifts! They understand the demands of your work and you can trust them to be there for you when you need your car or truck repaired at a good price.

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R.
Waltham, MA
Chevrolet Trucks Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Always great.
Always a great experience, professional reliable on time. From the desk, to the technicians , to the gas attendant nothing but customer care Quality and professionalism.

MJ
MELISSA J.
Framingham, MA
Kia Trucks Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Excellent service!
Darren and his team are exceptional! They have been available to provide great service when my family and I needed it! I am now a loyal customer!

MA
MARYANN A.
Pembroke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
High quality service. Knowledgeable and friendly people.
Express Tire and Auto Service came highly recommended. Darren and his team provide excellent service. The work done to my vehicle was completed on time and at the price quoted. The front desk staff members are very knowledgeable and helpful. I am now a repeat and loyal customer.

EM
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ERIC M.
Watertown, MA
Honda Trucks CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Express Tire
Had them check my brakes and was told they were good. They didn't just change them like some places would just to make money.

EC
EMILIO C.
Newton Upper Falls, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Great tire service
Fast and reliable

CT
CAITY T.
Cambridge, MA
Toyota Trucks RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Fast, high quality service
Very happy to have found this place! They have great communication about any issues, potential issues, time delays, etc. They’re friendly and personable. I never feel like they’re pushing me on unnecessary or overly expensive things. And they’re fast!

CM
CHRIS M.
Watertown, MA
Honda Trucks Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
My visit 4/17/25
I brought my car in late Thursday afternoon and they asked if I can bring it on Monday. I explained that needed the car for a trip on Sunday. I didn’t know they were closed on Saturday. They said leave the car and they would fit it in for me. They called me twice on Friday to explain the repairs and I picked up the car later that afternoon. I’m happy I can travel worry free now. Thank you Express Tire Watertown

MC
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MARK C.
Watertown, MA
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Superior service
Loyal repeat customer.

SL
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SANDRO L.
West Newton, MA
Ford Trucks F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Very professional and courteous
Great place to bring any vehicle that I own they get me in and out as quickly as possible. The place is clean, professional, and always upfront about the work ready to be performed.

AO
ANTHONY O.
Watertown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Service always excellent
Service always excellent
People knowledgeable and c cooperative

GH
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GIGI H.
Watertown, MA
Mazda Trucks CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
The best!
One of the best parts of living in Watertown is having Darren, Lisa & their team around the corner from my house. Can't say enough great things them. So reliable, trustworthy, great customer service, professional, efficient, fair. I would never go anywhere else.

AC
ANDREW C.
Belmont, MA
Honda Trucks CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Tire patch
Great
Darren C. from Express Tire and Auto Service responded on 04/05/2025 02:05 PM

It sounds like we hit the nail on the head! We appreciate your support and are glad you had a great experience with us. If you ever have more to share or any questions, feel free to reach out. Keep enjoying the ride!

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