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European Motors

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(30 Reviews)
90
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Score Details

5 stars
90%
4 stars
6%
3 stars
3%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

At European Motors, we provide our customers with the highest level of service and repair available for your vehicle. From vintage, to classic, to present models, (regardless of your vehicle’s age) with our 30 years of experience; over 20 years in business; having the necessary specialty tools; the latest diagnostic equipment and factory At European Motors, we provide our customers with the highest level of service and repair available for your vehicle. From vintage, to classic, to present models, (regardless of your vehicle’s age) with our 30 years of experience; over 20 years in business; having the necessary specialty tools; the latest diagnostic equipment and factory trained technicians, we have the ability to maintain and repair your vehicle in the manner that its engineers intended. ...more

Categories
European Auto Repair, Auto Maintenance, Auto Repair
Contact
(239) 597-6888
Opening in 37 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1989 Trade Center Way Unit A Naples, FL 34109
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European Motors' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(30 Reviews)
Write a Review
Recent Reviews
Verified Customer
Naples, FL
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2023
verified customerVerified Customer
10
Fixed coolant and oil leaks, oil separator, and A/C control unit on my BMW E39
Did great work and gave me a break on the price when the job took an unexpected turn. My 22 year old BMW runs like new after coming to them
Verified Customer
Naples, FL
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2023
verified customerVerified Customer
10
BMW 328i
Oil pan needed to be replaced - done for much less than dealer!
SK
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Scott K.
Bonita Springs, FL
BMW 2 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2023
verified customerVerified Customer
10
Brad and Nate are top notch.
European Motors are the best place to get BMW's/Mercedes worked on.
Bradd from European Motors responded on 06/23/2023 06:24 AM

Thank you for your kind review, Scott! We are delighted that you have had a positive experience bringing your BMW to European Motors. We strive to provide outstanding service and it is our pleasure to serve you.

RB
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Ron B.
Bonita Springs, FL
BMW M4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2023
verified customerVerified Customer
10
Small leak under car
Diagnosed the problem fixed the problem in a reasonable and timely manner. Nate knows the cars inside and out. Will definitely return my car for all service
Bradd from European Motors responded on 07/06/2023 01:21 PM

Thank you Ron for the positive review! We're glad to hear that Nate was able to diagnose and fix your problem in a satisfactory time. We take pride in having knowledgeable staff that can help our customers. We appreciate the trust you placed in us and look forward to seeing you again soon.

RM
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Robert M.
Naples, FL
Mercedes-Benz CLA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/18/2023
verified customerVerified Customer
9
2nd visit
This was my second visit. I came back after the first visit because they assisted me with my cars issues. However, this second visit will not get five stars. My right rear wheel was scuffed pretty bad. I noticed it after I arrived in Fort Myers once EM closed. I will be contacting EM to get this rectified. Otherwise, great service and my vehicle drives smooth.
Bradd from European Motors responded on 06/19/2023 06:20 AM

Thank you for your review, Robert. We are glad you returned to European Motors for a second visit and appreciate your loyalty. We are sorry to hear about the scuff on your right rear wheel, and we will be in touch shortly to discuss how we can rectify the situation. We apologize for any inconvenience that has been caused. We appreciate your business and look forward to hearing from you soon.

Bradd from European Motors responded on 06/19/2023 06:21 AM

Thank you for your review, Robert. We are glad you returned to European Motors for a second visit and appreciate your loyalty. We are sorry to hear about the scuff on your right rear wheel, and we will be in touch shortly to discuss how we can rectify the situation. We apologize for any inconvenience that has been caused. We appreciate your business and look forward to hearing from you soon.

Verified Customer
Naples, FL
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2023
verified customerVerified Customer
10
Mb s550
Excellent service, friendly and helpful. Quick in and out and cost effective.
TO
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Tracey O.
Cape Coral, FL
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2023
verified customerVerified Customer
10
Great customer service
I had a headlight go out on the way to work and needed it fixed right away, the nice man told me to bring in my car and they would take care of it, no appointment needed. He did exactly what he said he would even cheaper than the quote he originally gave me! I appreciate the fact they took care of me in a timely fashion. I will go back for future needs!
JL
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Jack L.
Naples, FL
Mercedes-Benz E-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2023
verified customerVerified Customer
10
Always the best service!
Always the best service. I wouldn’t take my car anywhere else!
ML
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MIKE L.
Naples, FL
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2023
verified customerVerified Customer
10
I had an appointment for 8am this morning, Tech got the car in and began service promptly at 8am!!
Nate did s great job explaining the different issues I have with my car I appreciate him showing me those problems and taking the time to prioritize them Would highly recommend them!!
Bradd from European Motors responded on 05/17/2023 01:25 PM

thanks so much for the positive feedback - it makes our day!

DM
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Donna M.
Naples, FL
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2023
verified customerVerified Customer
10
Friendly service
Brad is so friendly and accommodating! The service is so much better than at a dealer and the prices more than fair.
AH
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Andrew H.
Naples, FL
BMW X5 M
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2023
verified customerVerified Customer
10
Brad and crew are always honest and speedy.
Best in town!
Bradd from European Motors responded on 05/17/2023 01:25 PM

We are looking forward to a great business relationship!!

MZ
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Mark Z.
Naples, FL
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2023
verified customerVerified Customer
10
First time visit
We are new residents and asked for recommendations from friends for maintenance/repair work. The staff was friendly, professional and explained the work they would complete. Work was completed timely. We will be back for future needs.
DB
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DAVE B.
Naples, FL
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2023
verified customerVerified Customer
10
Thoughtful, comprehensive, timely and convenient!
The title describes my level of satisfaction.
Verified Customer
Naples, FL
Mercedes-Benz CLK-Class
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2023
verified customerVerified Customer
8
A service on my Mercedes cl550
Good experience.
Verified Customer
Naples, FL
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2023
verified customerVerified Customer
10
Super fast
Arrived at 8 AM , waited and was on the road by 9:05 AM. European runs a great shop and charges fair prices.
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