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SureCritic / Auto Maintenance / Empey's Truck & Auto Repair, Inc.
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Empey's Truck & Auto Repair, Inc.

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(216 Reviews)
0
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Score Details

5 stars
77%
4 stars
14%
3 stars
3%
2 stars
1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

Empey’s Truck and Auto Repair located in Idaho Falls is your full service auto repair shop. Repair and Maintenance Services are only a few of the options available at Empey’s Auto.
For over 23 years, we have been offering “fixed right the first time” service in a clean shop environment by friendly, caring people. We are Empey’s Truck and Auto Repair located in Idaho Falls is your full service auto repair shop. Repair and Maintenance Services are only a few of the options available at Empey’s Auto.
For over 23 years, we have been offering “fixed right the first time” service in a clean shop environment by friendly, caring people. We are a very professional auto repair shop in Idaho Falls that takes the time to understand your needs. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(208) 524-2985
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
4280 E Sunnyside Rd Ammon, ID 83406-8033
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Empey's Truck & Auto Repair, Inc.'s Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(216 Reviews)
Write a Review
Recent Reviews
JP
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Jennifer P.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2022
10
Saved me thousands!!
I trust this shop and recommend them to everyone. I thought I needed a new heater core but they were able to fix it without replacing it. It saved me money and that’s just one experience of many that I’ve had with them. They’re easily the very best shop in town.
RB
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Russ .
Idaho Falls, ID
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/15/2022
0
$2000 bill to tell me they can't fix my problem
MY car wouldn't start so I assumed it was a starter issue. They called to tell me it was a sensor in the transmission and would be $1500. I told them to get it fixed. Received another call a few days later revising the estimate to $1950. After several days they called to tell me they couldn't fix it and the transmission would need to be replaced for $4500 plus the $1950 they already spent. Book value on the car is $4500. Seeking the advice of an attorney.
DA
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David A.
Idaho Falls, ID
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/19/2019
Horrible place
Got a transmission put in. Started having issues. They checked the fluid twice and did a diagnostics. Drive it and confirmed the issues. They told me they would call me back and never did. Went to another mechanic and they didn't put the seal in for the transmission filter and it was 3 quarts low on fluid. I will never go back and I'm disgusted at the poor excuse for customer service. They just wanted my money. They should have stepped up and checked things out, but instead charged me to diagnose the issue and never called to get it resolved. Very poor services and quality of work!
Not Recommended
DH
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DANIEL H.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2019
verified customerVerified Customer
Staff very interactive with customers.
Hands down the best vehicle repair shop I have ever done business with. Very friendly, honest, and helpful in regards to your vehicles health and for your satisfaction. I have never had an extensive report on my vehicles health paid out in front of me and given honest assessment on a path forward to maintaining my vehicle. They have definitely earned my business and I am thankful for businesses like this one.
Recommended
AK
Aaron K.
Ammon, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2019
verified customerVerified Customer
Category: Service
Aaron said that the place had good service.
Recommended
PC
Paul C.
Idaho
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2019
verified customerVerified Customer
Category: Service
Paul said they were quick, respectful of his time and checkbook.
Recommended
JO
Jerry O.
Idaho Falls, ID
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2019
verified customerVerified Customer
Category: Service
Jerry said the staff at this business do a good job.
Recommended
Verified Customer
Idaho Falls, ID
Chevrolet Tahoe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2019
verified customerVerified Customer
Excellent service
Empeys always does a great job with my cars. The last few times I’ve got the deluxe package and I was told if they have the time, they would get to the vacuuming out of the vehicle and didn’t do it. I didn’t know it was an option. Minor complaint but overall they do a great job with my vehicles.
Recommended
NM
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NICK M.
Idaho Falls, ID
Nissan Pathfinder
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2019
verified customerVerified Customer
Good service
Got our vehicle in quick and repaired an oil leak. Also had it serviced and back in out garage the same day!!
Recommended
DC
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DIANE C.
Ammon, ID
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
verified customerVerified Customer
My repair
I was given clear details of the repairs and pricing up front. My car was done in the time specified at the agreed cost. I was treated with respect and my car was is fixed great!
Thank you so much for explaining everything so well. I feel Empeys is honest that’s important.
Recommended
KC
Kyna C.
Idaho Falls, ID
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2019
verified customerVerified Customer
Category: Service
Kyna said the staff did a good job and completed the service in a timely manner.
Recommended
RN
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RICH N.
Idaho Falls, ID
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2019
verified customerVerified Customer
The people .
The entire staff are friendly and professional . They treat the hired help fairly ànd furnish a detailed printout showing what was done and anything else that they recommend should be done .
Recommended
AL
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AMMON L.
Ammon, ID
Ford Pickup
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/09/2019
verified customerVerified Customer
1988 Ford pickup
Emory’s has taken care of several of my vehicles and has treated me well in the past. They usually do very good work and are courteous etc. however with this service issue I was quoted a significantly lower price than what I was actually billed. I also had a parking brake issue that I had asked to be addressed and was ignored or forgotten. The truck is old and had a few other issues that were brought to my attention which I appreciate.
Recommended
TC
Tina C.
Shelley, ID
Buick Regal
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2019
verified customerVerified Customer
Category: Service
Tina said she has used the business for years, and they are the best.
Recommended
JS
Jerry S.
Idaho Falls, ID
Ford Expedition
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/02/2019
verified customerVerified Customer
Category: Service
Jerry said it would be nice if the work was done faster.
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