Business Solutions
SureCritic / Auto Repair / Ellis Automotive Car Care Center
business image

Ellis Automotive Car Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,061 Reviews)
89
Write a Review

Score Details

5 stars
90%
4 stars
4%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviewsâ„¢

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
10
Total ReScoresâ„¢
4.6
ReScoreâ„¢ Average
89
Net Promoter Score ®

Business Details

About

Ellis Automotive is the leading auto repair shop in Aurora, CO and surrounding areas! Let us take care of all your auto repairs and tire needs. Our trusted and expert technician are ready to assist you. We offer a comprehensive list of auto repair services from oil changes, engine diagnostics and brake repair to engine repair, wheel Ellis Automotive is the leading auto repair shop in Aurora, CO and surrounding areas! Let us take care of all your auto repairs and tire needs. Our trusted and expert technician are ready to assist you. We offer a comprehensive list of auto repair services from oil changes, engine diagnostics and brake repair to engine repair, wheel alignments, transmission repair, auto air conditioning repair, tire installation and more. We also feature tires that fit any budget from top quality brands like Michelin, BFGoodrich, Uniroyal and more. We are conveniently located in the Denver Metro Area at 3594 South Tower Rd, Aurora, CO. ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(720) 870-2502
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Mountain Time (Us & Canada)
3594 S Tower Rd Aurora, CO 80013
Get Directions
Ellis Automotive Car Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,061 Reviews)
Write a Review
Recent Reviews
TS
gravatar
THOMAS S.
Aurora, CO
2008 Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Vehicle maintenance
Prompt, friendly, and professional service and I will return in the future for other vehicle maintenance needs
JM
gravatar
Jeff M.
Denver, CO
1999 Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Very courteous and professional staff at Ellis Automotive Car Care Center
My car was seen within 5 minutes of the scheduled appointment time...Fabulous service!
I live in Lowry....but I don't mind at all driving across town to take my car to Ellis Automotive, because I trust them!!

As in the past...when I needed a wheel alignment, brakes and rotors...etc., I went to Ellis Automotive. Absolutely, Perfect workmanship.... every time!
Thanks, Kiley!
Verified Customer
Aurora, CO
2005 Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Always there to help
I was leaving a store and noticed that one of my headlights was out. I called Ellis and they checked to make sure they had the lamp and then asked when I could come by. I was across the street. I went right over and the lamp was replaced.
TS
gravatar
Teressa S.
Aurora, CO
2008 Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Another totally positive experience at Ellis Automotive!
Just in for an oil change, but staff was very friendly and accommodating. They have been taking care of my vehicle for over 10 years. Not one complaint. Thanks, guys!
SR
gravatar
sharise r.
Colorado
2017 Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Checking car
I always appreciate Ellis checking my car when I have concerns😊
GG
gravatar
Ginger G.
Aurora, CO
2012 Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Throttle body and sensors replaced
My husband and I have had our vehicles repaired for the last eight years at Ellis and the customer service, communication, and service has always been outstanding.
A few weeks back our Chevy Cruz needed a throttle body replacement, new sensors and spark plugs.
The car is back to running like a charm and can't be more happier!
GT
gravatar
Glen T.
Colorado
2005 Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
9
honesty
Ellis automotive did a outstanding job in their testing and process of elimination with the auto problem. The staff and crew were professional and prompt in responding to my questions. Even though they were uncertain if their advice on fixing the problem would solve the issue, I was very pleased for their honesty and excellent service. Highly recommended. Great experience.
JS
gravatar
Jennifer S.
Colorado
2002 Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Great experience
I had a to-do list and they were able to help me prioritize according to necessity and fit into my budget and were able to get it done in a timely manner. Most recently they were able to squeeze me in for a dead battery and had me out in under an hour. This is my go-to for car repair and maintenance now.
AG
gravatar
Ardice G.
Aurora, CO
2012 Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Great
Done and delivered as promised = as always
RV
gravatar
Robert/ Kim V.
Aurora, CO
2004 Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
8
Excellent care at Ellis Automotive
Despite some name changes over the years, I've been a customer here since May of 2008 (I have some records). They have always been very quick to help (work is done quickly). Accurately diagnosing problems and making repairs to my vehicles (A Volvo XC90 and Mercury Milan Hybrid). I trust what they tell me, and they do good work. Whenever I ask for explanations, they're more than willing to show me the wear, the damaged component, a diagram in a repair manual, etc. They take the time to listen to my descriptions of problems, and explain all procedures needed to repair the vehicle. Unfortunately, the most recent owners (a company that has bought up a lot of independent garages in the area) have changed their pricing policies, and now Ellis Automotive costs more than some dealerships. When I expressed concerns about the pricing, they were able to explain where the charges come from, who sets the prices, and what they could do to alleviate some of the costs. I provided them with comparisons (from service at a local dealership) and they were able to communicate that information to the new owners. Hopefully, an adjustment in rates (based on local prices) will keep Ellis Automotive competitive in terms of parts and labor. The work they do is always 'Top Notch' and I trust them more than the dealerships. A recent repair to my Volvo spared me the expense of a new engine (what I feared/what some (Not Ellis Automotive) said I would need), got me back on the road, and extended the life of my vehicle. I'm a cost conscious and discerning customer. I am willing to pay a little more for the superior service, but Ellis Automotive has to be careful about their pricing policies, some customers weigh price of service over quality.
MH
gravatar
Mary H.
Aurora, CO
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Oil change, tires rotated
Kylie and Jim are very personable and I trust what they tell me.
TP
gravatar
Tim P.
2018 Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Great service!
Ellis Auto has always treated my vehicle issues in a timely manner and have always been professional and courteous. They got me back on the road quickly when I would have otherwise had to cancel a planned trip. Nice to have a shop nearby that you can count on.
Keep up the good work, Ellis!
EP
gravatar
Ernesto P.
Aurora, CO
2002 Cadillac Seville
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/06/2025
verified customerVerified Customer
0
A mechanic shop that doesn’t know what's wrong with cars
I took my vehicle expecting for them to tell me what’s wrong with my car but instead I got I don’t know what’s wrong with it on top of that it seemed like they only briefly looked at it and just put it to the back and forget about it. Waist of my time and money I would not recommend not even for a oil change
KB
gravatar
Kevin B.
Colorado
2001 Toyota Solara
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Very good, and thorough
We had a great experience with Ellis. The detailed diagnostic report was very helpful for building trust and gaining understanding of what the issue was. The gentleman, Kevin, who worked on the car was friendly and knowledgable. Communication was excellent, as they clearly communicated a delay in detail and why it was necessary. No one wants the cost of a repair, but there's a lot of peace when you know that the shop is dealing fairly with you. We will definitely be using Ellis again in the future.
JV
gravatar
James V.
Aurora, CO
2016 Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Excellent service and advice
Matt wass excellent trying to help figure out an issue with our vehicle. He went above and beyond and made us feel rest assured the entire time. Thanks Matt you and Ellis have earned our service for our our vehicle's from here on out.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.