business image

Ellis Automotive Car Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,111 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
10
Total ReScores
4.6
ReScore Average
89
Net Promoter Score ®

Business Details

About

Ellis Automotive is the leading auto repair shop in Aurora, CO and surrounding areas! Let us take care of all your auto repairs and tire needs. Our trusted and expert technician are ready to assist you. We offer a comprehensive list of auto repair services from oil changes, engine diagnostics and brake repair to engine repair, wheel Ellis Automotive is the leading auto repair shop in Aurora, CO and surrounding areas! Let us take care of all your auto repairs and tire needs. Our trusted and expert technician are ready to assist you. We offer a comprehensive list of auto repair services from oil changes, engine diagnostics and brake repair to engine repair, wheel alignments, transmission repair, auto air conditioning repair, tire installation and more. We also feature tires that fit any budget from top quality brands like Michelin, BFGoodrich, Uniroyal and more. We are conveniently located in the Denver Metro Area at 3594 South Tower Rd, Aurora, CO. ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(720) 870-2502

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Mountain Time (Us & Canada)
3594 S Tower Rd Aurora, CO 80013
Ellis Automotive Car Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,111 Reviews)

Verified Customer
Aurora, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
They were able to get me in right away
Always great customer service

CM
gravatar
CHRIS M.
Thornton, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Pre-Purchase Vehicle Inspection
I called Ellis Automotive looking for a pre-purchase inspection. They were so accommodating, knowledgably and affordable. They said I could bring in the vehicle on that same day and they sent me an official report an hour after the inspection. The information they provided helped me make a sound decision for my next vehicle purchase. Ellis Automotive is honest and trustworthy, which is hard to find these days.

JM
gravatar
john m.
Aurora, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Was quick easy no hassle an a reasonable price
Was a great company to rely on The even offered free lifts home an to the shop

Verified Customer
Aurora, CO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2025
verified customerVerified Customer
8
Good but some concerns
My communication on a dropped off vehicle basic oil change and 75,000 mi inspection was luke warm. A recommendation for new hood stabilizer device that may have been flawed but was never told until afterwards. Got OK to pick up 15 minutes before closing, with no chance to make, so had 1-day delay for my vehicle return. Was told of part malfunction then and think final bill adjusted slightly. I feel some customer service has lagged lately? I know there busy but when you are a long-time customer who online schedules weeks in advance, drops off vehicles early overnight for Ellis convenience, deserves a lil priority?

Verified Customer
Aurora, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Great place to go
They are a great place to go. Friendly and takes care of all my needs..

thanks

DS
gravatar
Debra S.
Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Reliable and Consistent Service.
All employees I encountered were customer oriented from the front office to the mechanics. I trust their advice. The work committed is completed the first time. I appreciate the rewards program and discounts.

MC
gravatar
Megan C.
Greeley, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Very helpful and kind
They called to let me know that my vehicle was going to be done after open and that they would stick around for us to pick it up. Letting us know they had to top off the oil before we got it. Good communication when finishing up.

LC
gravatar
Logan C.
Aurora, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Ellis Automotive is Fantastic!
The folks at Ellis Automotive are kind, trustworthy and knowledgeable. Jim is always super great and I will continue to go to Ellis for my car. I’ve been going there for years and it’s always been a positive experience.

TY
gravatar
Travis Y.
Aurora, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
AWESOME job...thanks!!
The guys at Ellis fixed my Jeep as it was overheating and a huge stress while driving, but everything has been great since. Thanks!!

Verified Customer
Aurora, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Excellent and courteous service!
Great crew and outstanding service! I used to be a customer at their sister company, Mountain View Automotive, so when I moved to the Aurora area I was hesitant to take my car to just any mechanic. The automotive industry as a whole unfortunately tends to lack respect for individuals from diverse walks of life, but everyone at both locations go above and beyond to make sure everyone feels welcome and respected. The crew was very detailed in explaining their processes, took great care of my car, and made me certain that I would be bringing my vehicle here from now on and will recommend the shop to others!

TD
gravatar
Toni D.
Hawthorne, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
9
Great Service!
Jason and the crew at Ellis were awesome ! My car broke down right before I had to make a 1200 mile drive home and they diagnosed the issue and got it resolved! Even offered to provide an Uber to come and get me for the pick up. I have used Ellis previously and have always been pleased with the service

CP
gravatar
Chuck P.
Arvada, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Great and Fantastic
Very professional and complete

JK
gravatar
Judy K.
Aurora, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Everything went well service is fast and reasonable
My service is always good fast and reasonable

GL
gravatar
Gerald L.
Aurora, CO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2025
verified customerVerified Customer
9
ellis
great service and fair pricing

EB
gravatar
Ella B.
Aurora, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Wonderful service every time
I am very glad to have found Ellis Automotive! With each visit I feel confident that the staff is offering service at prices that are realistic and affordable. I have not felt pressured, but rather feel as though I am getting advice from a trusted family member.
Ellis Automotive has helped me get a standard check-up service, same-day drop-in visit for rear lights gone out, and a brand new set of all weather tires within 24 hours of running flat.
I would definitely recommend checking them out for car service needs!! Jason, specifically, has been a continued pleasure to work with.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.