We took my grandson 2012 chevy sonic to elite to rebuild transmission end up buy one they took old parts off old transmission and on new transmission and put new part old transmission and sent old transmission core back with new part and car still doing same thing after paying 2400. They want me to pay them another 1350. To redo transmission are they crazy I will them in court
CH
Charles H.
Fort Worth, TX
09/02/2020
Family Owned Business
I interviewed several shops before choosing to work with Elite Transmission. This was the first time i've ever had to rebuild one. my first impression when i call for a quote was what made the difference between ET or the other 100 transmission shops in town. They made me feel like a person and not an up-sale opportunity. once I dropped my truck off the owner called me to ask if it was okay to start the rebuild after diagnosing the issue. not only did the tell me what was wrong with it they sent me pictures and invited me back to the shop for final inspection. Not once did i feel like i was going to cheated or upsold. As a consumer i feel like we need more honest businesses like Elite Transmission, they bring honesty and integrity to every customer
Charles
Recommended
CH
Craig H.
Arlington, TX
09/20/2019
Bad service after rebuilding transmission.
Transmission leaking day I brought it home. Took it back 4 times for leak. Keep it all week each time. Month without my truck. Told me they would void the warranty if I drive it.
Not Recommended
SL
Santana L.
Fort Worth, TX
04/02/2019
Good Transmission Work
This my second time being here with a different car the customer service was great Derrick is very helpful and very easy to work with when it come to prices and what’s needed to do with your car for reasonable prices even doing above and beyond on other repairs just to be safe at no cost
Recommended
SR
Sally R.
Arlington, TX
09/18/2018
Thanks Elite Transmissions
My 2004 Tahoe started acting like up on a very hot 110 degree day with my kids in the car. Took it to a nearby shop, Elite Transmissions and spoke with Derick about it. I ended up leaving it with him to do repairs since he was so knowledgeable and kind, I felt comfortable. The problem ended up being so much cheaper than I ever could have imagined. Thanks for being so honest to a mom of 2
Recommended
SR
shannon r.
Euless, TX
07/13/2017
Best shop!
I have been taking my vehicles to Elite Transmissions since 2010, and they have always gone above and beyond. They are very knowledgeable, and keep me in the loop. Always satisfied with their customer service and prices!!
Recommended
EH
Etta H.
Fort Worth, TX
04/19/2017
Very Professional, and courteous
I highly recommend this company to anyone, they are very professional, thorough, reasonable, and they make sure that you understand. This is the first time that I didn't feel as if they were just out for the money, but they truly offered quality care, customer service, and labor. I am well pleased
Recommended
AJ
A J.
Arlington, TX
10/28/2016
Best Automotive Repair experience "EVER"
I highly recommend "Elite Transmissions" as these guys are amazing! Took my vehicle in Thinking i was going to have my transmission repaired due to a number of problems during the shifting of gears! But to my amazement it wasn't my transmission at all.It turned out to be an engine related problem in which i would have never thought was the case. I would have never thought a transmission repair shop could diagnose an engine concern like they did! I did a little digging and learned that the mechanic that repaired my vehicle is very highly respected in the automotive repair field! I quote from another shop owner "If come across a problem with a vehicle and i mean any make Foreign or Domestic that has got me or my staff stumped I give Rich a buzz". Usually halfway through explaining my issue he will say .......have you looked at this and replies if that sheds light to your darkness just pass it on to the guys and don't let them forget they still got blinker fluid in their sippy cups! As i was about to go about my day he responded "If you haven't already take a peek under your hood and it will verify without a doubt my opinion of him". Kind of puzzled but yet curious i did just that when i returned home and to my amazement my Engine looked like it belonged in a car on a dealerships showroom floor. I will highly recommend this shop to all my friends ,family and anyone that ask me were to get their vehicle repaired. Those dealer guys might want to take notes from this man!! Your knowledge and passion of this industry and the excellence in which you perform your repairs is beyond any words that i could use to accurately explain my appreciation. Thank you Elite Transmission and to your Technician Rich. By far one of the best in his field!!!!!!!!
Recommended
RR
ronald r.
Arlington, TX
06/03/2016
Very honest
Went to aamco,was told I needed 3 new cooler lines as was told it would cost $400. With labor over $200. I brought my truck in t o Elite Transmission. Needed one line repaired. Walked out paying less than $100. A great place to do business with.
LOVE!!!! E.T. Especially working with Derrick, Awesome customer service!!!!
I now have 5(FIVE) vehicles that are brought to E.T. Your mechanics are great. Your attention to detail is great. Keep up the HONEST estimates and service and I will keep recommending E.T.
Recommended
MK
MARRY ANNE K.
Arlington, TX
GMC Pickup
06/22/2015
Verified Customer
Great service
We have taken our vehicle here multiple times. Always great service, friendly staff. They always go over issues with us so that we know what is going on. Will definitely continue to use Elite!
Very good shop, respectable good work and fair price. They will tell you before they fix it what's the problem and how much no candy coating. Derrick is very straight forward no hidden cost, thanks.
Recommended
YF
Yessien F.
Grand Prairie, TX
BMW 325i
03/28/2015
Verified Customer
Category: Service
Yessien said he took his vehicle to this business because it would not start, and there were engine problems causing smoke to come out the tail pipe. They had his vehicle for two weeks and when he picked it up he noticed he was having the same problems. He returned to them and they told him to have the battery checked. He did and the battery checked out fine. He went back and when he tried to explain what was going on the lady at the front counter was rude and kept cutting him off. He did receive a phone call from them and has plans to have them look at it again. Unfortunately, he would not recommend this business based on this experience.
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