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Elite Automotive Services

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(500 Reviews)
86
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Lake Forest, CA, you’ve found us. Here at Elite Automotive Services we work hard to earn your trust and loyalty. We know how important it is to find a Lake Forest car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Elite Automotive Services we understand
If you’re looking for auto repair in Lake Forest, CA, you’ve found us. Here at Elite Automotive Services we work hard to earn your trust and loyalty. We know how important it is to find a Lake Forest car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Elite Automotive Services we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Lake Forest offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(949) 454-1000

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* No Time Zone Provided
26801 Vista Terrace Lake Forest, CA 92630

Affiliations

ASE
SoCal AAA
Elite Automotive Services' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(500 Reviews)

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MEGAN
Lake Forest, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Bronco Service
David and the team at Elite always take good care of our company vehicles. I took my Bronco in for service and they found that my shocks were leaking. The took the initiative to call Ford and let me know that it's covered under warranty and to take it to them. Honest, knowledgeable and quick service.
Ziad T. from Elite Automotive Services responded on 05/05/2025 09:31 AM

It's fantastic to hear that David and the team have hit the mark with your Bronco service! We're glad they were able to spot those leaking shocks and save you a trip to the wallet. Honest and knowledgeable service is what we strive for—after all, who doesn’t love a little warranty detective work? We appreciate you trusting us with your company vehicles, and we're here whenever you need us!


SW
Shuyu W.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Shuyu said everything was good and the progress was fast.
Recommended
Ziad T. from Elite Automotive Services responded on 05/05/2025 09:31 AM

We're delighted to hear that everything was good and that the progress was speedy! It seems like we hit the express lane on your service. Your satisfaction is our top priority, and it’s great to know we met your expectations. If you ever need anything in the future, we're just a quick pit stop away!


AD
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ANDY D.
Trabuco Canyon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Tacoma Service
Great care for Auto service, always great service.
Ziad T. from Elite Automotive Services responded on 05/04/2025 09:32 AM

We genuinely appreciate your feedback and are glad to hear that you're consistently pleased with our auto service. Taking care of your vehicle is our passion, and we're here to ensure it stays in tip-top shape. We promise to keep delivering that same great service to keep your wheels running smoothly!


TG
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TERRY G.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Great reputation
Polite, clean place and friendly service. Good reputation.
Ziad T. from Elite Automotive Services responded on 05/03/2025 09:32 AM

We really appreciate your feedback! It sounds like we hit all the right notes with cleanliness, politeness, and friendliness—much like a well-tuned engine. We strive to keep up our good reputation, and it's great to know we're on the right track. Thanks for choosing us for your automotive needs!


Verified Customer
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Spark plug change
Difficult job for DYI. Glad I took to Elite
Ziad T. from Elite Automotive Services responded on 04/28/2025 09:31 AM

We're happy to hear that you entrusted us with your complex DIY project! Sometimes, tackling those tough jobs can feel like an Olympic event—without the medals. It's great to know that our team could step in and help out. If you ever find yourself facing another challenge that seems a bit daunting, you know where to find us, ready to assist!


JH
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JERRY H.
Lake Forest, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Shifting issue
They found a switch needed adjustment on the shifter, no new part needed.
Ziad T. from Elite Automotive Services responded on 04/26/2025 09:32 AM

We appreciate your feedback and are glad to hear we could resolve the issue with just a little adjustment. It’s like giving the car a spa day instead of a complete makeover. If you have any more automotive mysteries in the future, we’re here and ready to help!


DD
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DON D.
Rancho Santa Margarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Super Service
David is great on getting your vehicle in an out. The crew always pin points the issue and fixes quickly. Many thanks!
Ziad T. from Elite Automotive Services responded on 04/22/2025 09:31 AM

We appreciate your positive feedback! It sounds like David and the crew are working like a well-oiled machine, quickly diagnosing and fixing issues like automotive ninjas. Your satisfaction is what keeps us motivated to continue providing top-notch service. Looking forward to helping you keep your vehicle in tip-top shape!


NG
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NICHOLAS G.
Trabuco Canyon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Choose Great Service
The staff here are knowledgeable, helpful, and intelligent. The mechanics do excellent work. I have always been treated with respect at Elite Automotive Services.
Ziad T. from Elite Automotive Services responded on 04/17/2025 09:32 AM

We really appreciate your kind words about our team! It's always nice to hear that our expertise and respect are noticed—after all, we aim to fix your vehicle, not your sense of humor. Thank you for trusting us with your automotive needs; we look forward to keeping your ride in tip-top shape!


JM
Jose M.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Jose said they are quick, they had his vehicle ready well within the time that was expected.
Recommended
Ziad T. from Elite Automotive Services responded on 04/14/2025 09:32 AM

We appreciate your feedback and are glad to hear you found our service quick and efficient! At Elite Automotive Services, we aim to get you back on the road faster than you can say “fix my car.” Your satisfaction motivates us to keep our pace up, so you can enjoy other important things in life—like not sitting in a waiting room. We look forward to keeping your vehicle running smoothly!


CA
Chris A.
Lake Forest, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Chris said they do what they say they're going to do and he is very happy with the results he gets.
Recommended
Ziad T. from Elite Automotive Services responded on 04/06/2025 09:32 AM

We appreciate your feedback and are glad to hear that we're following through on our promises! It's great to know that you're happy with the results. At Elite Automotive Services, we aim to keep our word and deliver quality work that makes our customers smile. Here's to many more successful trips to the shop!


TC
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Tom C.
Foothill Ranch, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Brakes and caliber replaced
If you need a great mechanic shop look no further than Elite! Z and Eddie run a great honest shop. Service writer David will take care of you and keep you updated on your repair.
Ziad T. from Elite Automotive Services responded on 04/04/2025 09:32 AM

It's fantastic to hear that you had a great experience with us! We're glad to know that Z, Eddie, and David made your visit smooth and enjoyable. We aim to keep things honest and straightforward—after all, nobody likes surprises, especially when it comes to car repairs. Feel free to swing by anytime you need us; we're here to keep your wheels turning!


TS
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T S.
Anaheim, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
David & Elite
Our company uses Elite weekly to support our company fleet of vehicles, and they support multiple employees' cars as well. David is our main contact and they provide competitive pricing with amazing service. Highly recommend Elite for anyone in the Irvine and surrounding areas. Ted
Ziad T. from Elite Automotive Services responded on 03/31/2025 09:32 AM

It’s fantastic to hear that our services are keeping your company fleet and employees’ rides in tip-top shape! David must be doing a great job because we know how important it is to have reliable support when you’re managing a whole fleet. Competitive pricing and amazing service are the perfect combination; it sounds like we’re hitting the sweet spot! We appreciate your recommendation and look forward to keeping those wheels turning smoothly in the Irvine area.


JK
Julie K.
Costa Mesa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Julie said the technicians are very kind and helpful. She is very pleased with the service.
Recommended
Ziad T. from Elite Automotive Services responded on 03/31/2025 09:31 AM

We appreciate your feedback on our team! It's great to hear that our technicians made such a positive impression with their kindness and helpfulness. We strive to make every visit as smooth as possible, and it sounds like we hit the mark. If you ever need us again, we’ll be ready to assist with a smile (and maybe a funny joke or two).


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Verified Customer
Trabuco Canyon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
0
Truck service
Just had one of my fleet trucks towed in for repairs. David got this truck repaired and back on the job in no time. His team does an excellent job
Ziad T. from Elite Automotive Services responded on 03/21/2025 09:32 AM

We appreciate you taking the time to share your experience with us! It's always great to hear that our team, especially David, is keeping your fleet running smoothly. We know how crucial that downtime can be for business, so it’s fantastic to see your truck back in action quickly. If there’s anything else we can help with in the future, just give us a shout!


AT
Ameer T.
Lake Forest, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
Spoke with Sam. He said the service was quick, they were fair and honest, and the prices were right.
Recommended
Ziad T. from Elite Automotive Services responded on 03/20/2025 09:32 AM

We’re glad to hear that your experience was up to speed—kind of like a well-tuned engine! It’s great to know that Sam made a solid impression with our straightforward and fair service. We aim to keep things running smoothly, both in your car and in your experience with us. If you ever find your vehicle in need of some TLC again, remember we're just a pit stop away.

Service Coupons and Posts
We’re revved up about your fantastic review! 🚗✨ Exceptional service is our pit stop! Thanks for trusting us and for the AAA shoutout. Your support fuels our passion! 💪 #EliteAutomotive #CustomerLove
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Thank you for the five-star love! 🌟 We're thrilled to hear our team, from David to our talented technicians, made your experience excellent. We promise to keep your ride running smoothly! 🚗💨 #EliteAutomotive #CustomerAppreciation
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Thank you for the stellar review! We're thrilled to hear we hit the sweet spot with our service and communication. 🚗✨ Remember, we’re always just a pit stop away for your automotive needs! 🛠️ #EliteAutomotive #ServiceWithASmile
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We're thrilled to hear you found our estimates timely and our work excellent! 🚗✨ We always strive for performance that’s on point—just like your favorite pit stop! Thanks for the awesome review! #EliteService #AutoCare
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Thanks for the fantastic review! We're thrilled to keep you and your family rolling smoothly. ?✨ No one likes a carbon buildup, but we're here to shine a light on all your car’s needs! Thanks for trusting Elite Automotive! #CarCare #WeLoveOurCustomers
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We're thrilled to hear Tona took such great care of you! ?✨ Our team loves making sure you're always in good hands. Thanks for the kind words! We’ll keep the good vibes rolling to ensure your rides stay smooth! #EliteService #AutoCare
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We're thrilled to hear that David keeps your automotive worries at bay! ?✨ He's like the superhero of car care! Thanks for trusting us to keep you rolling smoothly. See you next time! #EliteService #CarCareHeroes
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We're revved up about your kind words! ?? Tona is indeed a superstar in the service lane, keeping everything running smoothly! Thanks for the recommendation! ? #EliteAutomotive #ServiceExcellence
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?✨ We're thrilled to hear that David came to the rescue for your oil change! Our team is always here to keep you rolling on time. Thanks for trusting us with your ride! ? #EliteService #OilChangeExperts
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Appreciate your kind words, Paul! ? We're so glad to hear that David and Tono provided you with top-notch service. Thank you for choosing Elite Automotive Services! #BestService #CustomerSatisfaction
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Thanks for the 5-star review, Phillip! ? We're thrilled our team could deliver a friendly experience. ?? #CustomerSatisfaction #TopNotchService
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? Thank you for the glowing review! We're thrilled to hear that you had a pleasant experience with our professional and responsive team. ?️ We'll continue to provide quick and detailed repairs! #CustomerAppreciation #EliteAutoServices
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Thanks for the stellar review, Linda! ? We're thrilled to have kept your vehicle in top shape. No upselling, just honest service! We appreciate your recommendation! #CustomerSatisfaction #AutoCare
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Hey there, Tom! ? We're thrilled to have been your go-to for 10 years! Z, Eddie, and the team are celebrating the 5-star love! ? #CustomerAppreciation #EliteService
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