Business Solutions
SureCritic / Auto Maintenance / Ed's Automotive Inc
business image

Ed's Automotive Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(754 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
98%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

For the last 51 years we’ve been striving to provide our customers the best quality service possible to gain their full satisfaction. You can rely on the competence of our technicians and staff who are trustworthy, caring, hardworking, and continually go above and beyond to ensure our customers have a great experience. We want to be the For the last 51 years we’ve been striving to provide our customers the best quality service possible to gain their full satisfaction. You can rely on the competence of our technicians and staff who are trustworthy, caring, hardworking, and continually go above and beyond to ensure our customers have a great experience. We want to be the shop that handles all of your mechanical and auto body repairs. We are grateful for our customers who show their appreciation by coming back to us repeatedly and their willingness to refer their friends. ...more

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(434) 384-8986
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5627 Boonsboro Rd Lynchburg, VA 24503
Get Directions
Ed's Automotive Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(754 Reviews)
Write a Review
Recent Reviews
MM
Michelle M.
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Ed’s is the best!
I always have a wonderful experience at Ed’s Automotive. The staff is very kind, trustworthy, and efficient and they always take great care of my car.
from the staff a. from Ed's Automotive Inc responded on 04/25/2025 10:14 AM

Michelle, we are thankful you were pleased with your vehicle's service. Please let us know how we can help in the future! 

KA
gravatar
Kathy A.
Lynchburg, VA
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Oil change, repair light.
Excellent service. Friendly staff!
from the staff a. from Ed's Automotive Inc responded on 04/25/2025 10:15 AM

Thank you, Kathy for your loyalty as a customer. We appreciate you!

CT
gravatar
Chris T.
Lynchburg, VA
Toyota Crown Signia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Inspection
In and out in 10 minutes
from the staff a. from Ed's Automotive Inc responded on 04/25/2025 10:16 AM

We seek to provide quality service in an efficient manner! Glad we were able to get you back on the road quickly. Thank you for choosing Ed's for your vehicle inspection. 

BM
Buzzy M.
Lynchburg, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
9
Great service
Vehicle service was completed as scheduled and promised as it always is
from the staff a. from Ed's Automotive Inc responded on 04/25/2025 10:16 AM

It was a pleasure to service your vehicle! Thank you for continuing to entrust us with your car maintenance. 

SJ
gravatar
Sandy J.
Big Island, VA
Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Oil change
Went in for oil change today and discovered I was a day early. Thankfully Logan worked me in and I was out of there quickly and didn’t have to worry about going back tomorrow. Always get fast friendly service!
from the staff a. from Ed's Automotive Inc responded on 04/25/2025 10:18 AM

Sandy, we are so glad to have been able to perform your inspection! Thank you for choosing Ed's Automotive to provide you with your car maintenance! 

Verified Customer
Lynchburg, VA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Amazing Service
I have been going to Ed’s automotive for a few years now and I always have a wonderful experience!! I know I can trust them fully. They provide exceptional service!
from the staff a. from Ed's Automotive Inc responded on 04/25/2025 10:18 AM

Thank you for taking the time to use our services! We hope to continue to provide honest, car repair for many years to come. 

RM
Rebecca M.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Amazing + honest service
I’m just in town for the weekend and had some car trouble. My friends highly recommended Ed’s and they were able to fit me in. They diagnosed my car issue and provided excellent communication along the way. I was expecting it to be a major repair, but the only found one small fix to do which they finished same day. Highly recommend their services!
from the staff a. from Ed's Automotive Inc responded on 04/25/2025 10:20 AM

Rebecca, we are so glad to have been able to assist you with your vehicle! And thank you to your friends for the recommendation! If you're ever back in town and in need of some car help, give us a call! 

Verified Customer
Lynchburg, VA
Volvo V70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Awesome place!
Ed’s always does quality and fast work!
from the staff a. from Ed's Automotive Inc responded on 04/25/2025 10:21 AM

We like to keep our customers' times and schedules in mind when working on their vehicle. We know how challenging it is when you are without a ride! Thank you for entrusting us with your vehicle! 

CT
gravatar
Clyde T.
Lynchburg, VA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Smooth, Friendly, and Fast Service
As a first-time customer, I couldn’t be more impressed with Ed’s Automotive. I needed an oil change and the entire process—from scheduling the appointment to arriving and having the work completed—was seamless. Everyone I interacted with was friendly, professional, and genuinely helpful. It’s rare to find a shop that makes car maintenance feel this easy and welcoming. Thanks to Ed’s, I now have a trusted go-to for automotive care. They’ve definitely earned a lifetime customer!
from the staff a. from Ed's Automotive Inc responded on 04/25/2025 10:23 AM

We are thrilled to hear you were pleased with our service! We love getting the opportunity to meet new customers, and we are blessed to have had the opportunity to service your vehicle. If you ever have any maintenance or repair questions, feel free to reach out! 

SB
gravatar
Sue B.
Lynchburg, VA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
👏👏👏
🤗👏👏👏👏
from the staff a. from Ed's Automotive Inc responded on 04/25/2025 10:23 AM

Thank you for entrusting us with your vehicle!

Verified Customer
Lynchburg, VA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Silverado
Love Ed’s!
from the staff a. from Ed's Automotive Inc responded on 04/25/2025 10:24 AM

Thank you for taking the time to leave a quick review! It always helps knowing you have been pleased with the service you received! 

AH
gravatar
Allan H.
Lynchburg, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
9
Great work ,fair price
Thanks for your help!
PP
gravatar
Patrick & Kelly P.
Lynchburg, VA
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Worked me in short notice
I needed my van looked at before Wednesday. I dropped it off on Monday evening. They looked at it on Tuesday morning. They called me mid-morning saying it was ready to be picked up. I appreciate the quick turnaround and quality work that they do.
Verified Customer
Lynchburg, VA
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Needed oil change
Amazing staff. Comfortable wait. Knowledgeable and willing to go above and beyond!
Verified Customer
Lynchburg, VA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Complete Service
We take ‘our fleet’ to Ed’s for complete and trustworthy service.
Displaying Review 1 - 15 of 754 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.