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East Hill Automotive on Airport

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(18 Reviews)
76
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ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Total ReScores
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ReScore Average
76
Net Promoter Score ®

Business Details

About

Pensacola auto repair company, East Hill Automotive Center provides car repair and truck repair services in Pensacola and Escambia County. Our happy customers come from all over the area, including Gulf Breeze, Pensacola Beach, Milton, Pace and throughout the extended area. Our ASE Certified technicians provide professional and courteous Pensacola auto repair company, East Hill Automotive Center provides car repair and truck repair services in Pensacola and Escambia County. Our happy customers come from all over the area, including Gulf Breeze, Pensacola Beach, Milton, Pace and throughout the extended area. Our ASE Certified technicians provide professional and courteous auto repair at our AAA Approved state-of-the-art auto repair shop. We have two locations conveniently located with easy freeway access just off I-110.

Some of our auto repair services include state inspections, brake service, engine repair, shocks & struts replacement, and much more. Call our auto repair shop now at 850-433-0639 (12th Ave) or 850-479-9009 (Airport) to find out more about our auto repair services and schedule an appointment.
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Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(850) 479-9009

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
420 Airport Blvd Pensacola, FL 32503
East Hill Automotive on Airport's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(18 Reviews)

LW
LEN W.
Dothan, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Only Ones You Need To Call
All you have to do to see what to look for in professional automotive service is to call these guys (and gal). They are the best in every department, cost, skill, speed, friendliness, facilities but, most importantly, they really seem to care about taking the best care of their customers.

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2025
verified customerVerified Customer
7
Challenging mirror
They did a good job on my vehicle, just could do a better job of communicating, I had to contact them most of the time it was in the shop. The mechanic did a great job and was very helpful.

ST
SCOTT T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent service as always
East Hill always provides quick, excellent service.

HL
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HARRY L.
Pensacola, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/15/2025
verified customerVerified Customer
8
Perfect solution
Took our 2010 Mini Cooper in for a battery change and computer reset as well. While there, we had them replace the broken radio. They found a place that had the radio, ordered it, and installed. Everything worked like clockwork. Great folks to work with.

Verified Customer
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Fixed my ac
Jay was super helpful. Found the problems knew exactly what was going on. Very knowledgeable. So nice to have cold AC again. Thanks Jay.

EB
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ELBRIDGE B.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Check engine light
Came in for a check engine light. They found out it was fuel contamination and needed a new fuel pump. Technician stayed late to finish the install so I could get my car back.

DP
DARLENE P.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
My visit to East Hill Auto on Airport
Today I stopped in at East Hill Auto to have my 10 yr old car checked for safety before a trip. After the inspection I was told there was nothing wrong at all with the car! Jay was the person who helped me. He was professional and informative as well as friendly.

SC
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STACI C.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Great overall experience
I brought my vehicle in for repairs under extended warranty. After a week of run around with the warranty company not returning calls, ending in all out of pocket expenses, Elizabeth and the rest of the crew were able to get my car back before the end of the day. Being the only driver in my house with 3 children and a disabled husband the quick turn around means the world! Thank you so much for all the compassion you showed during this endeavor, we will be back for future vehicle needs!

FW
FRANK W.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Replace my brakes
They said they would have it done in 2 hours it was less than 2 hours they did everything great like always I recommend you go to East Hill Automotive off of Airport they do awesome work

ST
SCOTT T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Excellent service as always
East Hill always takes great care of my cars. No upselling pressure. Just good service.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Quick efficient friendly service!
Quick efficient friendly service!

Verified Customer
Pensacola, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/06/2025
verified customerVerified Customer
0
Untrustworthy and disappointing
Went to take my 2011 car to get checked out after engine light came on. East Hill quoted my essential work at 4K with everything together coming out to nearly 7k. It was only after I told them about asking for a second opinion that they told me they could give a new estimate with after market parts— they dropped the bill to nearly 2k. Fortunately with the second opinion my total bill came down to less than 500.00 After not needing a replacement of the part I was adv of - please be wary this shop may be overcharging and untrustworthy choice- I went to Pensacola A/C and Auto Repair they priced me fairly and completely the work in 1 BZ day. I will not be coming back and I will caution my F/F of East Hill and their attempts to extract large sums of cash from locals
Elizabeth from East Hill Automotive on Airport responded on 03/07/2025 08:34 AM

We appreciate you sharing your experience. We aim for transparency, so it's disappointing that you felt misled. It’s great that you found a more affordable option and that the work was completed quickly! Your feedback is invaluable, and we'll use it to improve our services and ensure we’re giving our customers the best experience possible. Safe travels with that car of yours!


JH
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JORDAN H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
A+++
Always helpful, Service is always done promptly and without issue.

HD
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HELAYNE D.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
was very helpful
treated very well ,atmosphere friendly

MD
MICHAEL D.
Cantonment, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Dropped my 2006 SUV off for much-needed front end, air conditioning and oil leak service. All done very well.
Dan and his mechanic quickly inspected my SUV, laid out the maintenance plan and got on it. I was kept up to speed on the parts procurement and work progress. It runs smoothly and EHA did a fine job. I’m a happy camper! Highly recommended to all my friends. 👍

Displaying Review 1 - 15 of 18 in total
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