business image

East Hill Automotive Center (Brent)

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(403 Reviews)
59
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
59
Net Promoter Score ®

Business Details

About

At East Hill Automotive Center, we pride in the quality of our work. Our auto repair technicians are ASE Certified, which means we have met the industry standard for excellence in automotive repair. You can rest assured you are getting the most quality car repair or truck repair in the area. We are also a AAA Approved Auto Repair At East Hill Automotive Center, we pride in the quality of our work. Our auto repair technicians are ASE Certified, which means we have met the industry standard for excellence in automotive repair. You can rest assured you are getting the most quality car repair or truck repair in the area. We are also a AAA Approved Auto Repair Facility, so if you are a AAA Member, you automatically receive the below benefits:

Fair Pricing - easy to understand, written estimates provided for all work and final bill will not exceed the estimate by 10% without prior customer approval.
Quality of Work Guaranteed - all work comes with a 24/24 Warranty (repairs are guaranteed for 24-months/24,000 miles).

Priority Service - initial diagnosis and/or cost estimate will be provided on tow calls within 60 minutes of arrival.

Discounted Labor - members receive a minimum of 10% off labor costs.

Free Maintenance Inspectionwith any paid service.
...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(850) 479-9009

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
420 Airport Blvd Pensacola, FL 32503

Affiliations

AAA - Approved Auto Repair
ASE
BBB
East Hill Automotive Center (Brent)'s Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(403 Reviews)

CB
CHRIS B.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/01/2025
verified customerVerified Customer
0
Worst Experience Ever at East Hill Automotive on Airport
By far the worst experience I’ve ever had at a mechanic shop. Very rude, very unprofessional and unethical. After clearly explaining what was going on with my vehicle , they promised to figure it out and fix it. After being charged nearly $1400. My vehicle is still having the same exact issues with the same engine light and code I brought it in for and has left me stranded on the side of the road twice going to and from work. Both managers Elizabeth and Jay were extremely rude and disrespectful as well as the owner, Adam. An absolute nightmare experience to say the least and will most definitely never go back or recommend East Hill Automotive to anyone. I would steer clear and be sure to read the reviews before using this shop. Many similar experiences from others like this as well! Do Better East Hill Automotive!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.