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SureCritic / Duval's Service Center
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Duval's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,277 Reviews)
95
Write a Review
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(207) 799-7314
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
20 Park Ave South Portland, ME 04106-5609
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Duval's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,277 Reviews)
Write a Review
Recent Reviews
JH
JILL H.
Steep Falls, ME
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2026
verified customerVerified Customer
10
5 Star
If you want EXCELLENT service, from the first phone call, YES Tony or Eric answers the phone to a car therapist, ( advice on what to do ) to a repair done perfect the Duvals is what you are longing for. They do what they say they are going to do the first time. Their mechanics are the backbone to their repair success . Sooner or later you’ll break down and try them.
Erik L. from Duval's Service Center responded on 02/20/2026 09:31 AM

We sincerely appreciate your positive feedback regarding your experience at Duval's Service Center. It is gratifying to know that you recognized the commitment and dedication of our staff from the initial contact to the completion of the repair. Our team takes great pride in delivering reliable service and ensuring that our customers feel supported throughout the entire process. Thank you for highlighting the role of our mechanics in maintaining the high standards we strive for in our operations. Your insights are invaluable to us.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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