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Durango Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(372 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Durango Car Care was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Durango Car Care the best car Durango Car Care was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Durango Car Care the best car service in Durango! ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(970) 247-3989

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
601 E College Dr Durango, CO 81301-5503

Affiliations

ASE
ASE - Master Certification
Durango Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(372 Reviews)

GG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
I found my new favorite shop
Bryan had my car for only a couple of days, even though they seemed to be drowning in work. Every tech there seemed knowledgeable. The shop was organized. I even took Bryan to my car to show him what I had personally found... he was patient and kind as I explained all the wrong things like an idiot. Thank you!
Jenn K. from Durango Car Care responded on 04/27/2025 09:41 AM

It's fantastic to hear that your experience with us was smooth sailing, despite the tidal wave of work! We're glad that Bryan and our team could help you navigate through your car concerns. Explaining your findings is no small feat, and we appreciate you taking the time to share that with us. It’s never “idiotic” to be thorough—consider it an expert-level problem-solving session! We’re here whenever you need us, ready to tackle the next automotive adventure.


MM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Brian always takes good care of me. This is the best car repair place anywhere!
My Jeep wouldn't start and I had to have it towed. Turns out it didn't need anything there was corrosion on the battery terminals. Durango car care is so competent and honest, they immediately let me know, no problem, no charge. I regularly bring my vehicles here and have always been exceptionally happy with the work the price and the service.
Jenn K. from Durango Car Care responded on 04/12/2025 09:50 AM

We're glad to hear that we were able to rescue your Jeep from the clutches of corrosion! Battery terminals can be sneaky little troublemakers, can't they? It's great to know that our team’s honesty and competency shone through in your experience. We appreciate your loyalty and are pleased to have consistently met your expectations with our work, pricing, and service. Here’s to many more smooth rides (and corrosion-free batteries) ahead!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
70 year old woman
Prompt service. Speedy diagnosis and fix. Good communication.
Jenn K. from Durango Car Care responded on 04/11/2025 09:41 AM

We appreciate you taking the time to share your experience with us. It's fantastic to hear that our prompt service and speedy diagnosis hit the mark—like a pit crew in a race! Communication can make all the difference, and we're glad it stood out for you. If your vehicle ever needs a little TLC again, we’ll be ready to jump in like a superhero team!


RZ
ROB Z.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Fair and fast
Quickly diagnosed the issue and was fixed the the same day, price was very fair.
Jenn K. from Durango Car Care responded on 04/10/2025 09:40 AM

We're glad to hear that you had a speedy and efficient experience with us! It’s always our goal to diagnose issues faster than you can say “bring on the road trip.” We strive to keep our pricing fair, too—because who doesn't love a good deal when it comes to their vehicle? If you ever find yourself needing our services again, we’ll be here, ready to keep you rolling smoothly.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
7
.
Bryan was a cool guy and they got the work done very quickly. I would go here again if I needed anything else.
Jenn K. from Durango Car Care responded on 04/10/2025 09:40 AM

We're glad to hear that you had a positive experience with us! There’s nothing quite like having efficient service and a cool guy like Bryan on your side. If you ever find yourself in a car-care pickle again, just know we’re here and ready to help—maybe even with a cup of coffee waiting for you. Safe travels until then!


SB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Durango car care
They did an amazing job in a timely manner. I will definitely be taking any repairs I need on any of my vehicles to these guys. Very kind courteous and listen to everything I had to say that was going wrong with my Jeep. Affordable pricing too.
Jenn K. from Durango Car Care responded on 04/09/2025 09:39 AM

We appreciate your detailed feedback! It sounds like your Jeep has found its new best friends here at Durango Car Care. We're glad to hear that our team not only tackled your repairs efficiently but also took the time to listen to your vehicle woes—sometimes they just need a good chat! It’s great to know you found our pricing reasonable too. We look forward to being your go-to for all your vehicle repairs in the future.


DF
DEB F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
8
Over all service
All very good feel safe with someone checking out my vehicle
Jenn K. from Durango Car Care responded on 04/01/2025 09:37 AM

It's great to hear that you felt secure with us checking out your vehicle. We know your car is like a trusted sidekick, and it deserves some TLC. Rest assured, we treat every vehicle as if it were our own. Your confidence means a lot to us, and we're glad to be your go-to for automotive care. Here's to many more smooth rides ahead!


CL
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Corey L.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Always honest and here for us
Bryan and his team are always pleasant and always willing to help. Always honest and have not ever taken advantage of myself or my team.
Jenn K. from Durango Car Care responded on 03/29/2025 09:41 AM

We appreciate your delightful feedback! It sounds like Bryan and the crew are giving you the top-notch service we aim for. It's great to know that you feel valued and respected — that's the kind of relationship we strive to build with our customers. We look forward to continuing to assist you and your team, one oil change at a time!


TL
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TOBY L.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Service.
Always professional and trustworthy.
Jenn K. from Durango Car Care responded on 03/27/2025 09:38 AM

We appreciate your feedback on our professionalism and trustworthiness. It's our mission to keep your vehicle running smoothly, and we’re glad to hear we’re hitting the mark. Here’s to many more miles together!


RB
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ROZ B.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Needed a new battery. Same day service was excellent.
They are always very helpful, cheerful, and courteous!
Jenn K. from Durango Car Care responded on 03/25/2025 09:37 AM

We appreciate you taking the time to share your experience. It's great to know our team could brighten your day – we aim to keep the good vibes rolling while keeping your vehicle in tip-top shape. If you ever have more questions or need assistance, you know where to find us!


JS
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john s.
Bayfield, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Great service, on schedule.
Super pro, go my truck in promptly, got the work done on the scheduled day. I was happy with the price and my truck runs great! Thanks Brian!
Jenn K. from Durango Car Care responded on 03/22/2025 09:39 AM

We appreciate your feedback and are glad to hear your truck is running like a champ! It sounds like everything went off without a hitch, which is always our goal. If your truck could talk, we're sure it would thank you for choosing us to keep it in top shape. Enjoy the smooth rides ahead!


DZ
DONAVEN Z.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great mechanics that helped me out in a pinch
I'm in the midst of a big move from state to state when the rear end of my pickup started binding up. Basically stuck in Durango (a great place to be stuck by the way) I explained my situation to the owner, who then excepted the work. After opening up the rear differential and servicing it, I'm on the finish leg of my journey! Thank you Durango Car Care
Jenn K. from Durango Car Care responded on 03/21/2025 09:40 AM

It's great to hear that we could help you out during your big move, and we appreciate you choosing us as your roadside sidekick! Who knew that a rear differential could be the secret ingredient to a smooth journey? We wish you the best on the rest of your adventure, and may your new destination bring as much joy as being stuck in Durango! Safe travels ahead!


MM
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MARIA M.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Instant care
Woke up to a dead car, was on the road 2hrs later. Bryan & crew are truly the best…should be called
Durango Car & People Care…because they surly do care .
Jenn K. from Durango Car Care responded on 03/18/2025 09:37 AM

It's great to hear that you were back on the road in just two hours! Our team strives to add a personal touch to everything we do, and your feedback truly brightens our day. Who knew car care could come with a side of great hospitality? If your car ever decides to take another unexpected nap, you know where to find us. Drive safe out there!


KA
KEVIN A.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great service
Thanks for another job well done!
Jenn K. from Durango Car Care responded on 03/15/2025 09:40 AM

It's always great to hear when our work hits the mark! We appreciate your confidence in us and promise to keep the wheels turning smoothly for you. Your support makes our day brighter and our work even more enjoyable. Here’s to future jobs well done!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Ryan. Brian. Kurt. You guys are hands down the best. Thank you for making my truck fancy today. Went in for oil change and get a beautiful new exhaust pipe too. Thanks for always being so good to me and my girls.
10/10
Jenn K. from Durango Car Care responded on 03/13/2025 11:37 AM

We're glad to see that you think we've scored a perfect 10! It’s always our aim to provide top-notch service and it looks like we hit the bullseye this time. If there’s anything you particularly enjoyed, we’d love to hear more about it. Keep your wheels turning!

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