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Durango Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(390 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Durango Car Care was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Durango Car Care the best car Durango Car Care was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Durango Car Care the best car service in Durango! ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(970) 247-3989

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
601 E College Dr Durango, CO 81301-5503

Affiliations

ASE
ASE - Master Certification
Durango Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(390 Reviews)

JS
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JOHN S.
Bayfield, CO
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Professional and timely repair.
Second time using them recently. They got the issue diagnosed and repaired professionally and timely. Bryan communicated with me during the process about the nature and cost of the repairs and that is important to me.
Jenn K. from Durango Car Care responded on 06/19/2025 09:40 AM

We’re happy to hear that your second visit was just as smooth as the first! It's great to know that our team was able to diagnose and repair the issue efficiently while keeping you informed along the way. Communication can make or break a repair experience, so we’re pleased that Bryan kept you in the loop. We appreciate your trust in us and look forward to continuing to provide top-notch service!


MS
MAGGIE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Control arm repair
Great people and great work
Jenn K. from Durango Car Care responded on 06/19/2025 09:40 AM

It's wonderful to hear that you had such a positive experience with our team. We take great pride in our work and in serving our customers. If our people are as great as our work, then I guess we've found the perfect recipe for success! We’re here whenever you need us next.


Verified Customer
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Excellent work
Great customer service and work.
Jenn K. from Durango Car Care responded on 06/11/2025 09:39 AM

We appreciate your feedback! It's wonderful to hear that our customer service and work met your expectations. We always aim to keep both our cars and our customers happy. If you ever need anything else, don't hesitate to reach out—after all, we might just be the pit crew for your vehicle’s next adventure!


BR
BARBRA R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Back brakes
They were able to fix the problem in a timely manner, the charge was exactly what was quoted. These guys are spot on and know what they are doing. I highly recommend Durango Car Care.
Jenn K. from Durango Car Care responded on 06/10/2025 09:37 AM

We appreciate you taking the time to share your experience. It’s great to hear that we were able to fix your vehicle quickly and keep our quotes precise—no surprise charges here! Our team takes pride in knowing their stuff, and it sounds like they impressed you. A recommendation from you is like a gold star on our report card!


SL
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SUE L.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
100 % Confidence in Durango Car Care!
Bryan n crew are so good and professional!
Jenn K. from Durango Car Care responded on 06/06/2025 09:40 AM

We appreciate your generous feedback! Bryan and the team work hard to keep things running smoothly, and it's always nice to hear their efforts are making a positive impact. If professionalism were an Olympic sport, we would have a team of gold medalists on our hands. Looking forward to keeping your vehicle in top shape!


DM
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DAN M.
Bayfield, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Always excellent
Reliable, thorough, reasonable!
Great shop!
Jenn K. from Durango Car Care responded on 06/04/2025 09:39 AM

It's fantastic to hear that you found our services reliable, thorough, and reasonable! We aim to keep things running smoothly, not just for your vehicle but also for your peace of mind. We appreciate your support and are glad you think we're a great shop!


MG
MATT G.
BMW 325
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Bryan and his team are great
They scheduled my car in, took it on that day, and fixed it faster than their timeline projected.

Will be back.
Jenn K. from Durango Car Care responded on 05/30/2025 09:38 AM

It's great to hear that we were able to not only meet but exceed your expectations with your car repair. Having your car back in shape faster than predicted can feel like winning the automotive lottery! We appreciate you choosing us and look forward to your next visit—hopefully your car will be on its best behavior until then!


JF
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JIM F.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
9
Satisfied
Bryan is honest, frank, professional, and good-humored.
Jenn K. from Durango Car Care responded on 05/30/2025 09:38 AM

We appreciate you sharing your experience with us. It's great to hear that Bryan's honesty and professionalism made a lasting impression, and we are glad his good sense of humor was part of the package. It's all about keeping your vehicle in tip-top shape while enjoying a few laughs along the way. Looking forward to taking care of your car problems any time they arise!


RW
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ROD W.
La Salle, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
great
will always go there
Jenn K. from Durango Car Care responded on 05/29/2025 09:39 AM

It sounds like we've made quite the impression! We appreciate your loyalty and are glad to have earned a spot in your car care routine. We're always here to ensure your vehicle gets the royal treatment it deserves. Look forward to keeping your ride in tip-top shape!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
8
Confident with Durango Car Care
My friend recommended this shop and I am glad he did.
Jenn K. from Durango Car Care responded on 05/23/2025 09:41 AM

We always appreciate a good recommendation, like the passing of a secret map leading to treasure! We're glad to hear you found us and that your friend set you on the right path. If you need anything else for your vehicle, you know where to find us. Happy driving!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Excellent work and great customer service
Bryan and Ryan are very skilled technicians. They treated me very well and the value of the work exceeded what I paid
Jenn K. from Durango Car Care responded on 05/23/2025 09:41 AM

We appreciate your fantastic feedback! It sounds like Bryan and Ryan are not just skilled technicians, but also masters of customer service. We always aim to provide great value, so it’s wonderful to hear that the work exceeded your expectations. If you ever need anything else, remember we're just a pit stop away!


RM
RON M.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Fixed left rear door lock actuator
I called Durango Car Care on Wednesday, they had me in on Thursday and had the issue taken care of in a couple of hours. Brian was very professional on the phone and in person. Will not hesitate to take my vehicle back there again.
Jenn K. from Durango Car Care responded on 05/23/2025 09:41 AM

It's fantastic to hear that you had such a smooth experience with us! We aim to solve vehicle issues faster than you can say "I need an oil change." We're glad Brian could provide the support you needed, both on the phone and in person. We're looking forward to being your go-to pit stop for all things car care—no hesitations allowed!


RA
RUSS A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
8
Used car pre-purchase inspection
Had pre-purchase inspection done for used car purchase. Quick and friendly and knowledgeable. Great to work with.
Jenn K. from Durango Car Care responded on 05/20/2025 09:38 AM

We appreciate you taking the time to share your experience with us. It sounds like your pre-purchase inspection was as smooth as a well-oiled engine, and we’re glad to hear our team could help. If ever you need another quick check-up or just want to stop by for some car talk, you know where to find us. Drive safe out there!


CW
CURTIS W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Awesome
Did the work in a timely manner and correct on the diagnosis was spot on
Jenn K. from Durango Car Care responded on 05/15/2025 09:40 AM

We appreciate you taking the time to share your experience. It sounds like we hit the nail on the head with the diagnosis – and did it all in a timely fashion, which earns us extra points in the 'how to not keep you waiting' category! Your support means a lot to us, and we look forward to keeping your car in top shape.


HR
HEINZ R.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Best place in town.
Great service and quality work.
Jenn K. from Durango Car Care responded on 05/10/2025 09:41 AM

We appreciate your feedback and are glad you experienced our great service and quality work. We aim to make every visit a smooth ride, and it's fantastic to know we hit the mark for you. Here's to many more miles of happy driving!

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