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Durango Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(352 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Durango Car Care was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Durango Car Care the best car Durango Car Care was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Durango Car Care the best car service in Durango! ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(970) 247-3989

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
601 E College Dr Durango, CO 81301-5503

Affiliations

ASE
ASE - Master Certification
Durango Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(352 Reviews)

KB
KEVIN B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Brian and his team are great. I recommend everyone to his shop.
This is the best shop in la plata county.

AW
ANNIE W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Best in town!
Switched owners a few years ago. They were best in town then and still are today. Brian and his crew are quick, efficient and trustworthy.
Jenn K. from Durango Car Care responded on 02/23/2025 09:38 AM

It's fantastic to hear that you still consider us the best in town! We always strive to keep our efficiency on point while maintaining that trustworthy vibe. Brian and the crew appreciate your recognition and are glad to know we're hitting the mark with you. It's great to have loyal customers like you who keep us motivated. Here's to keeping that tradition alive!


JL
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Jo Ann L.
Farmington, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
10
Great car repair
Honest and dependable. Repaired my vehicle for a reasonable price.
Jenn K. from Durango Car Care responded on 02/08/2025 09:42 AM

We appreciate your positive feedback on our service! It's great to hear that you found us honest and dependable—that's a badge we wear with pride. And who doesn't love a good deal? We're glad we could get you back on the road without breaking the bank. Here’s to more smooth rides ahead!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Bryan is extremely knowledgeable and trustworthy.
I've never had a bad experience taking my truck to Durango car care. They have a toyota certified mechanics which is great to know because I have a tundra. My truck always runs much better after they've whipped it back into shape and I feel like the prices are very reasonable. It's the only place I take my vehicles anymore. They're super helpful when doing diagnostics and very friendly to deal with.
Jenn K. from Durango Car Care responded on 02/06/2025 09:41 AM

We really appreciate you taking the time to share your positive experiences with us. It sounds like your Tundra is in great hands with our certified mechanics — we promise they don’t use hocus pocus to make it run better, just good old-fashioned expertise! It's fantastic to hear that our diagnostic team and friendly service have made such an impact. We aim to keep your wheels turning smoothly (and at a reasonable price), so you can focus on more important things, like perfecting your truck's impressive “I’m a beast” look. Safe travels ahead!


RR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Absolutely awesome car maintenance experience
I couldn't be more happy about the service and price for my repair. I'm definitely going to use Durango Car Care from now on.
Jenn K. from Durango Car Care responded on 02/06/2025 09:41 AM

We're glad to hear that you had such a positive experience with us! It's always a win when quality service meets a price that doesn’t break the bank. We're honored to have you on board as a loyal customer—you might say we've just added a new member to the Durango Car Care family. Here's to many more smooth rides ahead!


DR
DAN R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Diagnostic and repair.
Fast, professional, affordable service. Good communication on repair options.
Jenn K. from Durango Car Care responded on 02/06/2025 09:41 AM

We appreciate you taking the time to share your experience. It sounds like our team hit the nail on the head with speed, professionalism, and communication. We always aim to keep our customers informed about their repair options—after all, we believe that a well-informed customer is a happy customer! We're glad to know you found our service affordable, too. It seems like we've earned a gold star from you, and we strive to keep shining bright!


SR
SCOTT R.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
2nd time
This was the second time I’ve used them
and I’ll use them again. No surprises
Work was finished when promised.
Thanks guys!!
Jenn K. from Durango Car Care responded on 01/30/2025 09:39 AM

We appreciate you coming back for round two! It’s great to hear that we delivered just as promised—no surprises, just reliable service. We’ll keep the engines running smoothly for your next visit. Safe travels and keep those wheels turning!


WL
WAYNE L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Excellent service and price Brian is great and friendly
Great service and price enjoy Brian
Jenn K. from Durango Car Care responded on 01/28/2025 09:37 AM

We're glad to hear you had a great experience with us! It's always nice when service meets good pricing—like a perfect match in a rom-com. Brian and the team appreciate your support, and we look forward to keeping your ride in top shape. Safe travels!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Fast and completed as expected.
Made appointment. brot in the part. Turned out the part was faulty. They went to the parts store got another one and installed it. No extra fee. Picked up the car that afternoon. Fast and honest. I will return for future repairs.
Jenn K. from Durango Car Care responded on 01/25/2025 09:38 AM

We’re glad to hear that your experience was so positive! It’s great to know that we could spring into action and get you back on the road without pulling any sneaky fees. We always aim for fast and honest service—you could say it’s part of our engine’s inner workings. Looking forward to your next visit for any future repairs.


Verified Customer
Durango, CO
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Quick turnaround. Great suggestions about my diesel truck
Bryan is a straight shooter! Gave me a great deal got my work turned around super quick. As always stellar work and great customer service.
Jenn K. from Durango Car Care responded on 01/23/2025 09:37 AM

It's fantastic to hear that Bryan hit the mark with both service and speed! We're glad you felt well taken care of—after all, we believe in making every customer feel like a VIP. If only we could bottle up that stellar service and sell it, we'd be millionaires. Wishing you safe and smooth travels until your next visit!


KL
KATE L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Most excellent
Rhonda my Honda is no longer doing a shake-rattle-roll down the road!
Many sincere thanx k8
Jenn K. from Durango Car Care responded on 01/16/2025 09:38 AM

We’re so glad to hear that Rhonda is back to cruising smoothly instead of shaking her groove thing on the road! It's always nice when our cars decide to behave. If they could only make themselves a cup of coffee while we're at it, right? We appreciate your support and look forward to keeping Rhonda happy for many more adventures ahead!


MG
MARCELLA G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Excellent
Always helpful & I trust they are honest & knowledgeable about what my car needs. Very nice always
Jenn K. from Durango Car Care responded on 01/16/2025 09:38 AM

It's great to hear that you find our team both helpful and trustworthy! We’re all about honesty here, and it's reassuring to know that you feel confident in our expertise. Plus, we believe a little kindness goes a long way—just like a well-maintained car! Drive safe and may your journeys always be smooth.


DP
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Daniel P.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
10
Quick turnaround time!
I have known Bryan for a couple decades and was so happy when he opened his own shop! I have a shop for my fleet but I am so busy with my own company that I have to have someone else work on my trucks which is a hard task for me to do! I am my worst critic on detailed clean repairs and Bryan did the best work that was what I would have expected from myself! I trust Bryan and his experienced mechanics and he was very fast and thorough as well as replaced other broken parts that he came across that was absolutely necessary to make sure I have a solid and reliable truck! Thank you Bryan! Will be using you again!
Daniel
Thor Mobile Storage Solutions Company LLC Durango Colorado
Jenn K. from Durango Car Care responded on 01/15/2025 09:37 AM

It’s fantastic to hear that Bryan and the team delivered work to your high standards—coming from a fellow critic, that’s quite the compliment! We understand how busy running a company can be, and we're glad you found a reliable partner in us for your truck repairs. It's like finding a mechanic who can juggle while changing oil—pretty impressive! We appreciate your trust and the reminder that sometimes it takes a seasoned pro to see the details we might miss. Here’s to making sure your trucks are as solid and reliable as your partnership!


MW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Recommend these guys
First visit won't be the last visit.thank you for being so thorough
Jenn K. from Durango Car Care responded on 01/10/2025 09:38 AM

We're glad to hear that your first visit left such a great impression! Being thorough is our middle name—well, technically it's not, but you get the idea. We appreciate your business and look forward to keeping your vehicle in tip-top shape for many visits to come!


RB
RUSS B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Bryan and crew are the BEST!
We brought our Tacoma in for a checkup before a major trip. They found a bunch of issues that might have left us stranded if not fixed. All the issues were addressed and fixed. We are so grateful for their professional service. We left knowing that our truck has a new lease on life and will be in excellent condition.
Jenn K. from Durango Car Care responded on 01/07/2025 09:35 AM

We appreciate you sharing your experience with us! It sounds like your Tacoma was in need of a little TLC before hitting the road. We’re glad we could help give it that new lease on life, and hopefully, it won’t have any surprise stops along the way—unless it’s for a scenic view! Safe travels on your adventures, and remember, we’re here to keep your trusty truck in top condition.

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