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Dressel's Service Station

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,063 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Serving the Massachusetts Pioneer Valley with quality automotive repair since the early 1930's, and currently owned & operated by the Merrill Family since 1962, Dressel's Service Station is a reputable, trustworthy business that has grown by word-of-mouth from thousands of satisfied customers. Serving the Massachusetts Pioneer Valley with quality automotive repair since the early 1930's, and currently owned & operated by the Merrill Family since 1962, Dressel's Service Station is a reputable, trustworthy business that has grown by word-of-mouth from thousands of satisfied customers.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(413) 467-9411
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
161 W State St Granby, MA 01033-9611
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Dressel's Service Station's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,063 Reviews)
Write a Review
Recent Reviews
JC
JOE C.
Belchertown, MA
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Oil Change
Staff was friendly and service fast and competent. Been taking cars here for years for everything from oil changes, to brakes to more serious issues.
Verified Customer
Belchertown, MA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
9
Excellentl
Service was performed in a timely manner
SD
SAMANTHA D.
Granby, MA
Oldsmobile Alero
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Beyond grateful for them
Dressels has been a godsend in many ways. Their fair pricing and understanding has always been the top of the list. My car just seems to wanna come back again and again
Verified Customer
Ocean View, DE
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Amazing and thorough
They always go out of their way to explain the issue in a simple way while being realistic. The work is always done faster than I expect and they are very thorough in everything they do. I love an autoshop that isn’t afraid to admit their own mistakes either. Super trustworthy people that really care about every customer they serve. I’ve been there multiple times in the past year and all the work they do is excellent.
KK
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KEVIN K.
Granby, MA
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Awesome experience
Excellent business and friendly service
PJ
PAM J.
Granby, MA
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Good service
I was having trouble with my battery and I had to leave it charged for s few hours, AAA told me I had to go to a service station and Dressels is one of the recommend stations. They took me right away. Very pleasant to work with. I would recommend them.
Verified Customer
Three Rivers, MA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Fast friendly service!
I received fast service and was not pressured to do extra things to my vehicle. Love the friendly staff and the comfort of their clean and functional waiting area was a great bonus!
GG
GARY G.
Granby, MA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Thank you for fast action
Always great service from local family owned business. Deanna is great
LC
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Lucy C.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
10
Amazing customer service
Although I have not had my car repaired there yet, after receiving a catastrophic quote from another repair facility I called and spoke with Dina who went above and beyond to help this poor girl in tears! She is knowledgeable and took the time to research a solution and offer help and I’m not even a paying customer yet!! Once I decide if I’m going to fix my car or not they will be my go to for everything based on that experience alone. I will add Dina must be an early bird as she took things one step further brainstorming my situation to email ideas at 4:30 am!!! Thank you Dina and Nick
FD
FRED D.
Belchertown, MA
Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2025
verified customerVerified Customer
8
Valued loyal customer
Have used Dressels for years.
Today was oil and filter change.
Was surprised at check out that the tech who worked on my car said my serpentine belt was dry and could be replaced.
It just had a new on put on in Oct 24. That was a concern but was quickly dismissed at payment.?
JW
JOEL W.
Granby, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Efficient and excellent Service with a smile.
I needed an alignment done quickly for travel and they got it completed asap.
Verified Customer
Granby, MA
Buick Park Avenue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Buick park Ave.
Thank you to the Dressel team for getting my husband car fixed so quickly. We had a problem with our Buick and couldn't drive it. The mechanic's diagnosed the problem the day we dropped it off and the next morning it was fixed. Thank you so much. Great mechanics.
JM
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John M.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
On time
Made an appt for brake check.
They were on time and accurate on time it would take.
Go again anytime
JM
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JOHN M.
Granby, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
As promised
Came in for appt on brake check.
Finished on time as scheduled.
EJ
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ED J.
Ware, MA
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Top notch
Squeezed us in with no appointment and was a huge favor .....never go anywhere else
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