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Downtown Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(128 Reviews)
88
Write a Review
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Score Details

5 stars
96%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

About

Downtown Automotive is a full-service preventive maintenance and automotive repair center. We perform high-quality, guaranteed service you can trust at fair prices. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck, and fleet vehicles. Downtown Automotive is family owned and Downtown Automotive is a full-service preventive maintenance and automotive repair center. We perform high-quality, guaranteed service you can trust at fair prices. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck, and fleet vehicles. Downtown Automotive is family owned and operated and when you choose Downtown Automotive, you are choosing trained ASE Certified technicians, the highest quality parts, the latest equipment, and the newest technology to diagnose and repair your vehicle. ...more

Categories
Towing Service, Tire Sales and Repair, Repair Shop
Contact
(919) 742-2365
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
202 S Chatham Ave Siler City, NC 27344-3439
Get Directions
Downtown Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(128 Reviews)
Write a Review
Recent Reviews
ZD
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ZACK D.
Siler City, NC
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
The Besy
I’ve been taking my vehicles to Downtown Automotive for nearly 30 years. Trustworthy, honest, knowledgeable. Highly recommended!
Verified Customer
Siler City, NC
Nissan Versa Note
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
7
Mystery electronic problems with the door
The team is good at diagnosing problems and getting parts in quickly. The cost is reasonable and affordable, and it’s important to me that the crew can pay their bills and feed their kids. The crew also has a good habit of letting me know when major service concerns are starting to show up so I can plan. I’m lucky I live close to their shop and can walk to work if I drop my car off.
DK
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DEBBIE K.
Siler City, NC
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Service & Inspection
Jack always goes checks my car and if something needs to be taken care of he explains in details what I need to do. Always courteous and very knowlaedeable as well as Andrew and all the other mechanics.
Verified Customer
Siler City, NC
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Inspection
In and out in 20 minutes!
DH
Dorsett H.
Goldston, NC
Buick Rendezvous
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Dorsett said they do a good job. They call and explain what needs to be done, and he really appreciates that. They are good people and they take the time to do a good job.
Recommended
KC
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KERI JO C.
Bear Creek, NC
Mercury Mountaineer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Great Customer Experience
Top quality work, great atmosphere, best prices around, genuine customer care to ensure that your experience is outstanding and took care of. Wouldn’t recommend anywhere else. They will take care of all your car needs.
ER
Edward R.
Siler City, NC
Honda Passport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
Category: Service
Edward said they were on time getting it done and he has no issues whatsoever.
Recommended
AP
Allison P.
Siler City, NC
Volkswagen Atlas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Allison said they provide good service.
Recommended
CM
Cade M.
Siler City, NC
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Cade said Andrew has always been good to him, he keeps him informed and updated.
Recommended
JC
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JIMMY & TONI C.
Siler City, NC
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
GMC Maintaince
the service was good and everyone met all my needs
KL
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KIM L.
Siler City, NC
INFINITI FX35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Awesome shop!
Best place for vehicle service and repair. Honest, friendly and always do a great job. These guys are top notch!
BK
Brandon K.
Siler City, NC
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
Category: Service
Brandon said he has a history with them. Jack always took great care of him and he loves Greg.
Recommended
CM
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CHANA M.
Siler City, NC
GMC Canyon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Oil change and tire rotation
Awesome service
Verified Customer
Siler City, NC
GMC Sierra 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
verified customerVerified Customer
10
Brake Repair
Thought I had a major problem, diagnosed and fixed in 2 hours. Great service, highly recommend.
ER
Edward R.
Siler City, NC
Jeep Gladiator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
Category: Service
Edward said he was late and they worked him in anyway.
Recommended
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