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Dons Automotive And Towing Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(8 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

We are a Complete Auto Repair and Auto Body Shop in Brewster, NY. Family owned and operated. We are a Complete Auto Repair and Auto Body Shop in Brewster, NY. Family owned and operated.

Categories
Auto Repair, Collision Repair, Towing Service
Contact
(845) 279-5527

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
556 N Main St Brewster, NY 10509
Dons Automotive And Towing Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(8 Reviews)

CM
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Christopher M.
Carmel, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2023
10
Mark
I got into an accident today, and AAA told me it would take around 50 minutes. Mark called me up before I could put my phone away and told me he would be there in 15. It took 10.
He was so incredibly kind and willing to help.
I really do recommend them not only for their services, but their humanity.

RR
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Renee R.
Danbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2022
10
Great service - thank you, AJ!
AJ was dispatched through AAA to pick up our car and he was great. He was courteous, friendly and even checked out the vehicle giving us a sense of exactly what might be wrong with it. He also offered to just take it to the repair shop, not needing/wanting us to be inconvenienced. Too bad we are a bit far to use Don's as our dedicated mechanic but I will definitely be recommending!

RR
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Rob R.
Ridgefield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
10
Couldn't Have Been More Pleased
Our car recently broke down near our home in Ridgefield. We called AAA which arranged for a tow to our auto dealership with Don's Automotive in Brewster. AJ from Don's arrived more quickly than AAA promised, promptly loaded our car on his truck and took care of everything from there saving us the trouble of following him to the dealership and getting back home thereafter. We couldn't have been more pleased with AJ's courtesy, professionalism and service.

TS
TERRENCE S.
Brewster, NY
Honda Civic LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2022
verified customerVerified Customer
10
Awesome service
Great people great service

BM
BARBARA M.
Brewster, NY
Hyundai Veloster Turbo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2021
verified customerVerified Customer
10
Car Service
Great service, prompt, courteous, trustworthy!

JD
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John D.
Redding, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
10
AJ The Good Samaritan
I was stuck on Route 7 in the middle of the highway, where it is wide by Danbury Airport. Cars were whizzing by on either side and I was in a very dangerous spot. It was only a matter of time before a car or truck was going to side swipe me. I was on the phone to AAA trying to give them my location, and for some reason to couldn't seem to find where I was. Despite giving them specific landmarks. I knew AAA wasn't going to get there on time before somebody him. I was feeling very uneasy. It was just then that AJ pulled up in his tow truck. He was on his way home. He wasn't even working, he could have driven by. He didn't even hesitate, he quickly put my car up on his truck. He said "I couldn't just drive by, I felt an obligation to get you off the road, you were in a very dangerous location, it wouldn't be right to drive by" Here was a guy who was on his way home to his wife and kids, saw me, turned around and got me out of a dangerous situation. AJ is truly a remarkable person. You are very lucky to have a person like him on your staff. Thanks again, AJ youre the best, man.

RB
RALPH B.
Brewster, NY
Chevrolet Impala LT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
verified customerVerified Customer
10
Inspection
Got my car inspected at Don's and all went well. The inspection began at the time of my appointment and was completed while I waited. I will return there with all of my car repairs and maintenance.

DE
DONALD E.
Chevrolet Silverado 1500 High Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customerVerified Customer
10
Needed tires
I recently purchased 4 tires and had a wheel alignment performed. The owners and staff were great. I could not have been happier. I will be back for my future auto needs.

AG
ALAIN G.
Danbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2021
verified customerVerified Customer
10
Quick response
Kevin came quickly and advised us to a punctured tire, brought to Dons and they were able to acquire 2 identical front tires within 2 hrs. Kevin was very pleasant and efficient.

PS
PETER S.
Brewster, NY
Honda CR-V EX-L
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2021
verified customerVerified Customer
10
Great bodywork experience
Mike did a great job on the bodywork. He is competitively priced too. Communication was terrific too; updated re: timing. I will use him again, hopefully not for bodywork!

CC
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CHRIS C.
Brewster, NY
Nissan Rogue S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customerVerified Customer
10
Simply the Best!!
Mike, Nadine and the entire crew are awesome. Such a good feeling to know you are getting honest work at honest prices!! I highly recommend this shop for all your car services needs!

BM
BEA M.
Honda CR-V EX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customerVerified Customer
10
Trustworthy and reliable
Mike, Nadine and the guys are great!! Honest, reliable and great work!!!

PC
PAUL C.
GMC Yukon XL K1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
verified customerVerified Customer
10
Great shop
Fast service, fair prices and courteous staff

TS
TERRENCE S.
Brewster, NY
Jeep Wrangler Unlimited Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2021
verified customerVerified Customer
7
Awesome service
Capable mechanics,

TJ
TIM J.
Brewster, NY
Dodge Pickup R1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2021
verified customerVerified Customer
10
Honest and clean
Honest, and lots of professional experience running through this shop. I always recommend this shop if someone needs automotive service.
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