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SureCritic / Don Franklin Lexington Hyundai
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Don Franklin Lexington Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(57 Reviews)
88
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Score Details

5 stars
89%
4 stars
6%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
10
Total ReScores™
5.0
ReScore™ Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(859) 263-5880
No Business Hours Provided

Business Hours

* No Time Zone Provided
3340 Richmond Road Lexington, KY 40509
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Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(57 Reviews)
Write a Review
Recent Reviews
Verified Customer
Villa Hills, KY
2022 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2022
verified customerVerified Customer
10
Category: Sales
Good
We have never seen as many workers in 1 dealership as this place had. They left some stickers on the car that we were told would be removed. The miles on the car didn't match what the paperwork stated. The paperwirk had 37 miles less listed.
BRAD L. from Don Franklin Lexington Hyundai responded on 02/12/2022 07:48 AM

Will reach out to customer and see if they will rescore because looks like everything went good overall

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