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Don Davis Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(607 Reviews)
62
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Score Details

5 stars
71%
4 stars
14%
3 stars
7%
2 stars
3%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
25
Total ReScores™
4.0
ReScore™ Average
62
Net Promoter Score ®

Business Details

About

Don Davis Hyundai is conveniently located in Lake Jackson, TX. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Don Davis Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Don Davis Hyundai is conveniently located in Lake Jackson, TX. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Don Davis Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(979) 292-0077
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
214 W. Highway 332 Lake Jackson, TX 77566
Get Directions
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(607 Reviews)
Write a Review
Recent Reviews
AJ
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Achal J.
Missouri City, TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/30/2024
0
Category: Service
Bad experience With Sales
Really Bad Experience. I was looking for Sonata Hybrid Limited. And I had a specific budget. The sales person Vice Brown was really good. Warm and welcoming. But the guy above him, when I mentioned about my budget, instead of giving me other options, he just was rude, showing me the huge gap between the price they quoted and my limitations. In the initial quote also they quoted by trade in vehicle way low. When I told them about auto nation, the sales manager he instead of showing the right way was very rude. I had an option in mind the SEL version as well. That sales manager did not even give a thought that he could have smartly get the quote of the SEL version as well. I own a company too and my role is not just a partner but also CEO Operations. So I know how it is. Note to DON DAVIS Hyundai Branch owner... Start hiring more ethical people like Vince. I am definitely not coming to this branch again and will not recommend. By the way, after them when I went to STEEL SOUTH LOOP HYUNDAI.. STEEL SOUTH LOOP HYUNDIA were very best and everyone was trying to work out with me to match my need and I wow loved STEEL SOUTH LOOP HYUNDIA's hospitality. Guess what STEEL SOUTH LOOP HYUNDIA got me sonata hybrid limited 2024 in my budget... The only reason I gave two stars is because of Vince Brown.
AG
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angelica g.
Lake Jackson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2022
10
Category: Service
great transaction and service
Thank you for the purchase of my new Hyundai Palisade. Smooth transaction and great friendly service highly recommend
Verified Customer
Clute, TX
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Always excellent service
They alway do a great job and take care of the people
JG
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Jennie G.
Surfside Beach, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Oil change with excellent service as usual.
I scheduled my 2020 Santa Fe in for an oil change. The check in was quick. The service was quick and the car was returned in a friendly manner.
Verified Customer
Brazoria, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
service
the people are friendly and helpful. the service is excellent
AW
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Alice W.
Sweeny, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Wonderful service!
I really like this service department and the whole dealership is wonderful!!
Verified Customer
Freeport, TX
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Great service
Everything went well, just took longer than expected
SH
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Stephanie H.
Angleton, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great!
They were helpful and on time with everything. Work that was done was done well!!
KL
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Kimberly L.
Clute, TX
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Scheduled maintenance
Walked in and was greeted promptly with a smile. Waiting area was comfortable. Waiting time for the maintenance wasn't too long.
JA
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Juan A.
Freeport, TX
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Great service.
I have visited Don Davis service department for years.

Great service and attention to details.
BF
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Bill F.
Sweeny, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
SERVICE WORK
ALL ASPECT OF THE SERVICE WAS EXCEPTIONAL
SB
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Steven B.
Lake Jackson, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Fast and friendly service
I was very happy with the speed with which my service was completed, and grateful for the wrap-up discussion of the overall condition of the car.
BK
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Brittany K.
Angleton, TX
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Brittany
Great service!
Verified Customer
Freeport, TX
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/25/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Overall good
Local service, good overall experience.
Verified Customer
Lake Jackson, TX
2018 Hyundai Ioniq Phev
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/08/2022
Service Type: Maintenance
verified customerVerified Customer
7
Category: Service
Oil change
Typical experience. Nothing out of the ordinary.
DAVID L., Service Manager from Don Davis Hyundai responded on 02/10/2022 06:23 AM


We value our customers and would like to say thank you for taking the time to complete our survey.  We apologize for a not so good experience on your recent visit.  We try to make every service visit a completely satisfied visit and we failed you.  We are working to make changes to our system internally so this does not happen in the future.  We would like to offer you a FREE Oil & Filter change on your next visit and please contact me if I can assist you with anything in the future.


David Lynch
Don Davis Hyundai
979-292-0077
dlynch@drivedondavis.com
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