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DFW Mobile Mechanics

Average Score
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(3 Reviews)
33
Write a Review
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Score Details

5 stars
66%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
33%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
33
Net Promoter Score ®

Business Details

About

DFW Mobile Mechanics, your trusted solution for on-site auto repair and maintenance. DFW Mobile Mechanics, your trusted solution for on-site auto repair and maintenance.

Categories
Mobile Repair, Auto Repair, Repair Shop
Contact
(682) 208-2106
Visit Website
Closing in 18 minutes
Business Hours

Business Hours

Mon
6:00 AM - 10:00 PM
Tue
6:00 AM - 10:00 PM
Wed
6:00 AM - 10:00 PM
Thu
6:00 AM - 10:00 PM
Fri
6:00 AM - 10:00 PM
Sat
9:30 PM - 10:00 PM
Sun
6:00 AM - 10:00 PM
* Central Time (Us & Canada)
We Come To You Dallas, TX 75243
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DFW Mobile Mechanics' Reviews
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(3 Reviews)
Write a Review
Recent Reviews
RC
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R C.
Justin, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/04/2025
0
Bad Business Practices
Beware before using DFW Mobile Mechanics. Had a straight forward conversation with David and Ash concerning getting keys recoded. They quoted me $150 diagnostic fee to clear a fault. If they could clear fault, they could recode the keys. If not, would be additional charges depending upon what needed to be fixed. Paid the $150, they showed up, cleared the fault, then charged me an additional $200 for the recoding of the keys. Total time spent from arrival was 20 minutes. Nowhere in my two prior conversations with them did they tell me it would be an additional $200 for coding the keys. Normally, I would say that's just poor business practice on their part, but in this case, I believe I was ripped off.
The Team at from DFW Mobile Mechanics responded on 03/23/2025 11:22 AM

Thank you for bringing this matter to our attention. At DFW Mobile Mechanics, we strive to maintain clear and transparent communication with our customers, and we regret any misunderstanding regarding the charges for the services provided.

To clarify, our diagnostic fee covers the initial fault diagnosis and clearing the fault, as discussed. Additional charges, such as the $200 for key recoding, reflect the specialized labor and tools required for that procedure. We apologize if this was not clearly communicated during our prior conversations, as that is never our intention.

We value your feedback and would welcome the opportunity to discuss this further to address your concerns and ensure we continue to improve our communication and service practices. Please feel free to contact us directly at (682) 208-2106 so we can work toward a resolution.

Thank you again for your feedback

Service Coupons and Posts
We sincerely appreciate your trust in DFW Mobile Mechanics for your engine replacement! ?? It's our mission to provide comfort and quality service. Thank you for choosing us! #DFWMobileMechanics #CustomerSatisfaction
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