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Del Hatt Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(280 Reviews)
92
Write a Review

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Since 1965, Del Hatt Automotive has been proud to be the auto shop that Poughkeepsie drivers trust the most for auto maintenance and repairs. Our team of highly skilled and experienced mechanics is equipped to handle everything from oil changes to more complicated engine repairs. We want to build a lifelong relationship with our customers Since 1965, Del Hatt Automotive has been proud to be the auto shop that Poughkeepsie drivers trust the most for auto maintenance and repairs. Our team of highly skilled and experienced mechanics is equipped to handle everything from oil changes to more complicated engine repairs. We want to build a lifelong relationship with our customers and we do that by providing only the highest quality service and repair every time. ...more

Categories
Auto Repair, Tire Sales and Repair, Auto Maintenance
Contact
(845) 452-4635
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
167 Smith St Poughkeepsie, NY 12601
Get Directions

Affiliations

Del Hatt Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(280 Reviews)
Write a Review
Recent Reviews
DI
David I.
Highland, NY
2021 Jeep Gladiator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Problem-solving and alignment for aftermarket lifted 21 gladiator
I stopped into Kevin‘s shop at Del Hatt in Poughkeepsie, New York to explain my problem. Even though it was almost time to close shop, he thoroughly explained what should be checked and what can be done to solve my alignment issues on this vehicle. Courtney took it from there when I drop the vehicle off for repairs. I never had a shop that was so professional that I visited ever, I’ve been a mechanic for 52 years and not very many shops run like this one. These people are great took care of my problem professionally even the mechanics are great guys to talk to. Everybody has an awesome attitude there
Kevin F. from Del Hatt Automotive responded on 04/17/2025 06:35 AM

David, this type of feedback is so good to hear. I'm so glad the team took care of you and the Jeep. The repair process at an Automotive shop shouldn't be painful. We do our best to give everyone the best experience possible. Thanks for sharing!

MD
Michael D.
Hopewell Junction, NY
2007 Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Inspection
Been coming year for about 5 years now. Place is always friendly. Waiting area is clean. Rest room is clean. Mechanics here know what they are doing. No bs. And it your car needs something, then it gets fixed right the first time.
Kevin F. from Del Hatt Automotive responded on 04/13/2025 12:39 PM

Thanks Mike, for the feedback. We apprecite you sharing your experience. Look forward to many more years of service!

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Verified Customer
Poughkeepsie, NY
2021 Ford F-650
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
thorough and pleasant, easy to deal with. Quality work.
we use them often, no problems, very easy to deal with. Their inspection and findings with pictures and quotes make it very easy to decide whether to proceed with the work or not. I like it!
Kevin F. from Del Hatt Automotive responded on 04/07/2025 06:55 AM

That's so good to hear! I'm so glad the Teams efforts to keep you informed helps in your decision making process. We're all about transparency and honesty. Thanks so much for your continued support and we look forward to helping you with any of your Fleet needs!

Verified Customer
Poughkeepsie, NY
2013 Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Oil change
Always on point
Kevin F. from Del Hatt Automotive responded on 04/03/2025 11:39 AM

🫡 Thanks for that! Our team is amazing aren't they?

JE
Joe E.
Newburgh, NY
2009 Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Replaced oxygen sensor in acura
Especially liked checkout girls how hey explained work done and made sure we were satisfied. I will return because of the professional system of the automotive company. J Edw
Kevin F. from Del Hatt Automotive responded on 04/03/2025 09:44 AM

Thats so great to hear!!! I'm so happy the team provided you with all of the detail you deserve. We look forward to seeing you again! 😍

RB
Rebecca B.
Poughkeepsie, NY
2018 Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Car inspection
The shop is very professional
Employees are friendly and they are thorough l would highly recommend them to anyone who needs services on their vehicle
Kevin F. from Del Hatt Automotive responded on 04/02/2025 12:05 PM

Awesome Rebecca! Glad the team took such good care of you and your car! We look forward to helping out again!

CW
Charles W.
2009 Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Awesome
They have a great team up there, they don’t overlook anything and they provide you with a full break down of what’s needed/pricing.
Kevin F. from Del Hatt Automotive responded on 04/02/2025 09:23 AM

Charles, we're so happy to hear this! First time client or not, our crew loves taking care of you and your vehicle. We hope to see you again!

TB
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Taylor B.
Poughkeepsie, NY
2017 Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Excellent Customer Service and Experience
Del Hatt is always a pleasure to deal with. Their customer service is excellent, the work is professional and reliable.
Kevin F. from Del Hatt Automotive responded on 04/02/2025 09:21 AM

Thanks for those kind words! We're happy to provide excellent service, time and time again. See you again!

SP
Scott P.
Poughkeepsie, NY
2014 Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Excellent Service
Great establishment! Reliable, trustworthy, and professional work. Highly recommended!
Kevin F. from Del Hatt Automotive responded on 04/02/2025 09:20 AM

 😊Thanks Scott, our team works hard to deliver each client with that level of service. We're so glad to have earned your trust. THANKS!!!

Verified Customer
Poughkeepsie, NY
2010 Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Car service
Great service!
Kevin F. from Del Hatt Automotive responded on 03/31/2025 08:15 AM

Thanks!!!

Verified Customer
Hopewell Junction, NY
2009 Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
9
Great service
They had great service and the price was right in line
Kevin F. from Del Hatt Automotive responded on 03/31/2025 08:14 AM

Thanks!!! we're glad you find our pricing competitive. We appreciate the feedback

JM
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Jose M.
Poughkeepsie, NY
2017 Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Excellent
They do a Great job you will never find a shop like this one Everyone that help me so far is been wonderful.
Kevin F. from Del Hatt Automotive responded on 03/31/2025 08:14 AM

Thanks Jose! Clients like you are so wonderful and we appreciate your trust in handling your truck. 

SA
gravatar
S A.
Poughkeepsie, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Oil change +
Always a friendly reception whenever I visited, always on time and I always wait for my car, wait area is small but comfy.
What I like about Del Hatt if you're there for a oil change they're going the extra mile in checking your vehicle to see if there is any other issue and for me that's service with a difference. My #1 stop
Kevin F. from Del Hatt Automotive responded on 03/26/2025 05:24 AM

That's amazing to hear! We strive to make sure your safe on the road and that your vehicle is in it's best condition. 

EV
Eric V.
Pine Bush, NY
2014 Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great work.
Inspection done quickly and all areas looked at with suggestions of what needs to be done and what can wait.
Kevin F. from Del Hatt Automotive responded on 03/26/2025 05:23 AM

Thanks Eric! Transparency is key for us. Educating our clients on the severity of their vehicles issues is our duty and we are happy to serve you. 

Verified Customer
Hyde Park, NY
2022 Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Tire pressure
I had one out of the four tires, not holding pressure at the same level. Called Dell hat to see if they could fit me in without an appointment and they did. I had a nail in my tire and they plugged it and my car was ready in less than an hour.
Kevin F. from Del Hatt Automotive responded on 03/26/2025 05:21 AM

That's Amazing news! Our team is focused on customer service and it sounds like they performed! I'm so happy you're tire got fixed quickly. Hope to see you again soon, for less critical service of course 😍

Displaying Review 1 - 15 of 280 in total
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