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Darrell's Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,550 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
4.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Towing Service, Car Maintenance
Contact
(785) 272-8451

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4300 SW 21st St Topeka, KS 66604
Darrell's Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,550 Reviews)

DK
DAVID K.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
9
Quick, prompt, & courteous
Scheduled to have the oil changed and check the A/C. Got both taken care of and found the Freon leak and replaced the appropriate parts. Also identified a wheel bearing that had failed and got that fixed as well. This could have cost much more had it failed on the road. Thank You taking care of me and my car.

CT
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Craig T.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Sequoia
Darrell’s is always the go to place for car repairs.been going there for years. Super friendly guys to deal with Kevin and Kelly are the best

DB
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David B.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Quick friendly service
Service was prompt courtesy by staff was great quick service and was in and out quickly

BD
Barbara D.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
So helpful and make sure you are taken care of
So helpful and make sure you are taken care of !!!

GL
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GERALD ( JERRY ) L.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Oil Change
I always get my Oil Change service done at Darrell's Shell Service Station because I know that they have some of the best technicians and mechanics around! And Kevin and his crew always treat me well, and with respect and compassion. Cheers! 😀

TU
Terry U.
Topeka, KS
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Terry said they seem to do a good job, very prompt and cordial.
Recommended

JB
JILL B.
Littleton, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Darrell’s is awesome
Darrell’s was awesome I came in from out of town with a “maintenance required” warning light on my Toyota & they fit me right in. Found I needed an oil change . They did the oil change & I was on my way

DC
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David C.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Great service!
This was my daughter’s car and as always Darrell’s Service provided excellent service!

ML
Marjorie L.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
8
Well done
Well done, quickly. Thanks!
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:45 PM

Thanks for your business Marjorie!


DM
Dylan M.
Kansas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Dylan said there were no problems, everything went smoothly. Their drivers were really nice and really professional about their jobs.
Recommended

SC
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SUSIE C.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Fast and steady!
Thanks always for the great service!
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:45 PM

Thanks Susie, we appreciate your continued business with us!


Verified Customer
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Van 3rd row seat repair
My Sienna van 3rd row seat can be up or folded and stored in the floor. The handle to raise/lower the seat became completely detached when I tried to raise the seat up into position. Darrell’s crew were able to get the mechanism repaired. 😊
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:44 PM

We are so happy we were able to help, thanks for your business!


LG
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LEWIS ( LOU ) G.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
9
Good customer service
Brought my Jeep in and I knew it had some issues but didn’t know how bad. I actually felt bad for the tech that did the repair but they kept me in the loop throughout the process. We’re very kind and friendly and made you feel comfortable. I would go back for service again
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:40 PM

Louis, thank you for giving us a shot, we appreciate it and are sure the technician will recover :) Glad we could get the work done. For any future car care needs, please don't hesitate to give us a call!


GB
GINA B.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
9
Great service
I would definitely be returning here for any mechanic needs. The service is great. The people are honest, polite, and provide speedy service with quality..
Thanks, Darrell.
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:39 PM

Gina, we are so happy to hear that. Thank you for your business with us and for any future car care needs, please don't hesitate to give us a call!


ML
Mark L.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Excellent Service
Everyone was helpful, friendly, and professional!
Ashley C., Customer service from Darrell's Service responded on 06/11/2025 01:15 PM

Thank you Mark, we appreciate your business with us!

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