business image

Dale Shirley's Professional Auto Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,210 Reviews)
95

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
3
Total ReScores
4.3
ReScore Average
95
Net Promoter Score ®

Business Details

About

Dale Shirley’s Professional Auto Service: bringing old fashioned values and high-tech know how together, for all your auto, truck, and motorcycle needs.


At Dale Shirley’s, we set a
Dale Shirley’s Professional Auto Service: bringing old fashioned values and high-tech know how together, for all your auto, truck, and motorcycle needs.


At Dale Shirley’s, we set a higher standard for treating each customer right and keeping their cars, trucks, and motorcycles on the road. It’s affordable, family friendly auto repair and maintenance at its very best.

Our highly trained technicians combine a sense of community spirit with the latest high-tech tools, knowledge, and techniques. Try us once and you’ll be convinced. We’ll earn your respect and your repeat business.
...more

Categories
Repair Shop, Car Maintenance, Auto Repair
Contact
(412) 856-0333

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
by appointment only
Sun
closed
* Eastern Time (Us & Canada)
4398 Old William Penn Hwy Monroeville, PA 15146-1441
Dale Shirley's Professional Auto Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,210 Reviews)

Verified Customer
Irwin, PA
Mercedes-Benz C300
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/31/2025
verified customerVerified Customer
0
If I can give it -10, I would do not go there. I believe they damaged my car on purpose just to make me pay more money. Luckily I was smart enough to get out of there.
If I could give them a negative rating I would.
They told me my brake line would need replaced.
Funny when I brought it there, my brake lines were fine hmmmm! See how that worked.
Mercedes C 300 they were going to charge 2100 on a brake line. That’s a shame. Glad I got out of there in time.

Also, I heard they are trying to push new new engine for folks having motor/check engine light trouble.
Yes, I was just there July 29 30th
Dale . from Dale Shirley's Professional Auto Service Center responded on 08/01/2025 06:09 AM

 I am very sorry you were unhappy with our service you received. Let me start by saying you are COMPLETELY incorrect assuming we damaged a brake line under your car that was leaking when we pulled your vehicle into our shop. The first words out of my technicians mouth was "This car has no brake pedal at all". When we went out to the parking lot there was a puddle already on the ground where it was sitting. The car has been out of inspection out since 2/2024, Maybe if was legally on the road that it wouldn't have been in an UNSAFE condition that could have caused accident. I'm glad it happened here and not while you were trying to stop to miss a person in the street. The brake line was just rusted BAD and ruptured here . The reason you had it towed to us was to verify the possibility of intermix in your radiator of oil and coolant. The verification was made and you will defiantly need an engine replacement/rebuild. The only way oil can enter your cooling system is an internal engine failure of probably a head gasket due to the 126k miles on the vehicle. ALSO YOU WERE NOT CHARGED A SINGLE PENNIE for anything we did or looked at, including pulling check engine light codes and taking samples of your coolant.  Also you stated you were just here the end of July. FACT, you were NEVER here. Your car was towed to and from our shop. So I'm sorry you feel we did anything to your car but sir you couldn't be more wrong. We go out of our way to help our customers in every way we can. I hope you can take your Mercedes to a dealer and see what they would charge you for what we did for FREE!!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.