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Crossroads Automotive LLC

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,381 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

CrossRoads Automotive is family owned and operated with superior customer relations and Master Certified Technicians.

Nestled in the small country town of Walworth, NY, we are committed to bringing you a professional, clean and safe environment for you to bring your vehicle. CrossRoads Automotive is family owned and operated with superior customer relations and Master Certified Technicians.

Nestled in the small country town of Walworth, NY, we are committed to bringing you a professional, clean and safe environment for you to bring your vehicle.

Our goal is to build a trust worthy relationship with you through honest precise diagnostics, and to assist in the health and longevity of your vehicle. To make sure at any time we are approachable for any question or concern you may have and respond so you understand every aspect of your concerns. ...more

Categories
Auto Repair, Import Auto Repair, Domestic Auto Repair
Contact
(315) 538-0013
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2249 Walworth Marion Rd Walworth, NY 14568
Get Directions
Crossroads Automotive LLC's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,381 Reviews)
Write a Review
Recent Reviews
CK
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Caleb K.
Marion, NY
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great
Great
SK
Stan K.
Walworth, NY
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Stan said he had a tough mechanical problem and Mike did a good job.
Recommended
LW
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Linda W.
Webster, NY
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Excellent service !
I wouldn't trust anyone else to service my " beloved" 2013 Rav 4 !!! Mike and Jim and the team are always personable , and whenever I have the slightest concern about anything , they check it out and reassure me !!
BM
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Bud M.
Walworth, NY
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Crossroads saved the day again!
While attempting to change our own brakes on a newer GM. We quickly found out the ridiculous process of the internal GM computer system and its Electronic parking brake. We had to tow the vehicle to Crossroads and they knew exactly what had happened and how to fix it. Within 1 day the vehicle was ready to be picked up with minimal parts used keeping our cost low on the repair. Mike and the team have been trustworthy professionals every single time we take a vehicle to them!! Highly Reccomend!
BE
Blake E.
Macedon, NY
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Blake said they have been going to them for a long time and they haven't had any issues.
Recommended
DS
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Dennis S.
Macedon, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
New battery & oil change
Mike got me in right away. They did oil change and put in a new battery. Mike and James do great work every time I need anything done. Thank you for doing excellent work.
DN
Dave N.
Walworth, NY
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Dave said they are excellent and did a good job.
Recommended
CG
Cindy G.
New York
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Cindy said the business did a great job at a good price.
Recommended
TG
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Terry G.
Marion, NY
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Great Service
Another great visit to Crossroads for work on my Honda! Took my car right in on time; very knowledgeable; wonderful customer service and very fair pricing! Great people to do business with!
FK
Floyd K.
New York
Chevrolet Equinox
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Floyd said he had a little problem with a couple things but they got it straightened out.
Recommended
MM
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Mike M.
Macedon, NY
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Great Customer Service
From start to finish everything is always done on-time and done right.
JN
Jeff N.
Spencerport, NY
Toyota Yaris
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Jeff said they did what he asked and were able to secure him some discounts because of warranties. He said they were willing to also look into some future issues with his vehicle and were easy to talk to.
Recommended
RF
Ray F.
Walworth, NY
INFINITI G37 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Ray stated they are great people, they do good work.
Recommended
KS
Kathy S.
Marion, NY
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Kathy said they were quick, courteous and friendly.
Recommended
MW
Marshall W.
New York
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Marshall said the business is always willing to work with him and they are professional.
Recommended
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