business image

Cross Tire and Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(240 Reviews)
50
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
50
Net Promoter Score ®

Business Details

About

Family owned & operated where our customers are treated like family! Call 940-325-2531. What a blessing it is to be able to serve you in multiple locations. Cross Tire is a third generation home grown business that has been serving the Westernplex since 1997!
We have service trucks available 200 miles of any location! Call any shop
Family owned & operated where our customers are treated like family! Call 940-325-2531. What a blessing it is to be able to serve you in multiple locations. Cross Tire is a third generation home grown business that has been serving the Westernplex since 1997!
We have service trucks available 200 miles of any location! Call any shop number for roadside assistance.
...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(940) 325-2531

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
1000 SE 1st St Mineral Wells, TX 76067-5502
Cross Tire and Automotive 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(240 Reviews)

DL
gravatar
Don L.
Arlington, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/28/2024
0
Tire Quote
I stopped in for a quote for tires and walked in on the manager, or at least I think he was the manager, berating a vendor for not buying tires from his store. The vendor was trying to explain that he didn't live in Mineral Wells, but that didn't seem to matter. Very unprofessional in my opinion.I left and went down the street.If you want an honest tire shop in Mineral Wells, try Double H Tires and ask for Todd. He's the owner and a great guy.

SR
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/30/2022
verified customerVerified Customer
5
I have a trailer hitch attached to my 2020 Traverse
I felt like I was overcharged for the job that was done. I sat in the Lobby for and an hour and decided to go see what was happening with my vehicle. It was on a lift and an employee was casually taking screws out of the bumpers and fenders very slowly. Just taking his time and not really getting anywhere. A little later going into the second hour there are 3 people working on it and they get it finished in about an hour. So they charge me for 2 hours labor and it come to $306.00.

JC
gravatar
Jon C.
Mineral Wells, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2022
verified customerVerified Customer
10
Engine problems
I dropped my truck off to be checked out for a vibration. Shortly after I dropped it off it was diagnosed. A few hours later the truck was repaired. Prompt and accurate service. Price was as quoted.

NC
Nick C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2022
verified customerVerified Customer
10
Above and Beyond !
the friendliest most professional folks you'll ever deal with. was just passing thru and they got me back on the road and very reasonably . total Pros !

VR
Vincent R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2022
verified customerVerified Customer
10
New Tires
Great service nice people

JS
gravatar
Jeff S.
Fort Worth, TX
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2022
verified customerVerified Customer
0
Excellent
Very friendly and great service.

MP
Maurie P.
Mineral Wells, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2022
verified customerVerified Customer
10
Front brake replacement
Cross’ got my work vehicle in and out for the needed repair within 5 hours. That allows me to be back on the road, doing my job tomorrow. I couldn’t maintain my vehicles without Kaleb and his crew.

JT
Judy T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2022
verified customerVerified Customer
10
Wonderful service!
After repairs were complete, car is driving like brand new. I appreciate the service and will recommend Cross Tire to friends

JH
Jessica H.
Mineral Wells, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/20/2022
verified customerVerified Customer
0
My car has been there twice and still not fixed!
My cars been there twice and it’s still not fixed

TO
Tyson O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2022
verified customerVerified Customer
10
They are great guys
Cross tire is a great place to shop for tires or whatever you need

GH
Gage H.
Texas
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2022
verified customerVerified Customer
Category: Service
Gage said this business provided really good service and they were also fast.
Recommended

RG
Rodrigo G.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2022
verified customerVerified Customer
Category: Service
Rodrigo said the staff at this business did a good job, the service was fast and it was a good experience.
Recommended

JN
gravatar
James N.
Millsap, TX
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2022
verified customerVerified Customer
10
Noah, jm. Sgt retired
Good place. I trust them with my dodge Cummings

DB
David B.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
verified customerVerified Customer
Category: Service
David said there were no problems or hiccups, and they got the part in fast.
Recommended

CB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2022
verified customerVerified Customer
10
An awesome experience for getting a tire
They had excellent customer service and the prices are amazing.

Displaying Review 1 - 15 of 240 in total
Businesses Near You
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(213 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,220 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(62 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,009 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(686 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.