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Cronin Hyundai Of Nicholasvil

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(97 Reviews)
73
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Score Details

5 stars
76%
4 stars
11%
3 stars
2%
2 stars
1%
1 star
6%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
25
Total ReScores™
4.9
ReScore™ Average
73
Net Promoter Score ®

Business Details

About

We have been serving Lexington Hyundai customers for over 60 years! Cronin Hyundai located in Nicholasville, KY, is your premier Kentucky Hyundai Dealership. Call us today or visit us online to schedule an appointment! Our fully-equipped Service Center is staffed with factory-trained technicians who will help with all of your vehicle We have been serving Lexington Hyundai customers for over 60 years! Cronin Hyundai located in Nicholasville, KY, is your premier Kentucky Hyundai Dealership. Call us today or visit us online to schedule an appointment! Our fully-equipped Service Center is staffed with factory-trained technicians who will help with all of your vehicle repair and maintenance needs. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(859) 885-1000
No Business Hours Provided

Business Hours

* No Time Zone Provided
3035 Lexington Road Nicholasville, KY 40356
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(97 Reviews)
Write a Review
Recent Reviews
WD
gravatar
Wladimir D.
Lexington, KY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/19/2024
0
Category: Service
Unbelievable crappy service
Took the vehicle for service after scheduling a d appoint with them, my leased Accent has only 16,000 miles and less than 2 years. The screen shuts off while driving, the reverse camera doesn't work, and several dash lights are on. Dropped the vehicle around 8am Friday 19th 2024 and never heard back. My wife called them around 3pm to get an update and they told they would need more time. Called again at 5 pm and the service department was already closed. After several calls I was able to contact a manager who requested Alex, service rep, to contact me. She called and explained the vehicle HAS NOT BEEN DIAGNOSED, AND PROBABLY WONT BE TILL MONDAY, I TOLD YOUR WIFE AND SHE SAID IT WAS OK, SHE WAS HEARING The CALL Since I Got it on speaker, and my wife said No, she didn't told.me anything. Long story short I spent a PTO day at home for nothing, now I have to get back to work tomorrow Saturday and I don't have a car, meaning I will have to pay for Uber all weekend.
Why is the dealer so irresponsible that they don't care about they customers? The only solution I was able to get is to pick the car tomorrow morning and re-schedule the appointment. Really????
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