Crain Hyundai Of Fayetteville is staffed with expert technicians who provide quality Hyundai repair and maintenance. Crain Hyundai Of Fayetteville is staffed with expert technicians who provide quality Hyundai repair and maintenance.
Verified CustomerThank you so much for taking our survey. I know the entire service team appreciates your 5 Star review. We thank you for the opportunity to serve you and thank you for your continued business.
Best regards,
Verified CustomerThank you for taking our survey. I know the entire service team appreciates and thanks you for your kind words and 5 star review. As always thank you for your continued business.
Best regards,
Verified CustomerThank you for taking our survey. I know the entire service team thanks you for your kind words. I am sorry that the chairs are uncomfortable for you. Thank you for your continued business.
Best regards,
Verified CustomerMike,
First let me thank you for taking our survey. As we discussed and Zach told you, you may bring your vehicle back at your convenience for the tire rotation and we can do the new car "detail" at that time. I would personally appreciate it if you could re-score the survey with those conditions in mind. Also I will get you 4 caps for your tires in case you happen to lose one. We have to have the re-score by the end of the month, today I guess or it does not count. If you will do the re-score call me at 479-695-5807 and I can resend the survey.
Best regards,
Verified CustomerYou are always so kind to take the time to take our survey, thank you. I know the entire service team appreciates and thanks you for your nice compliment and 5 Star review. We can't thank you enough for your continued business.
Kind regards,
Verified CustomerThank you so much for taking the time to take our survey. I know that Dustin and the entire service team appreciates and thanks you for your kind words and 5 Star review. We thank you for the opportunity to service and thank you for your business.
Best regards,
Verified CustomerThank you for taking our survey. I understand your frustration at the market adjustment for your new vehicle however our service department has no input on new vehicle pricing. I was surprised to see that you rated your service visit with 4 Stars. I know the service team strives to give every customer a 5 Star experience. As we discussed on our phone conversation get back with our service department and we will see what is going on with the passenger door.
We thank you for your business.
Regards,
Verified CustomerThank you as always for taking our survey. I know that the entire service team appreciates your 5 Star review. I am so sorry that you did not get a good explanation about your coupon. In the future if you have questions ask for the service manager Zach Reither or myself and we are happy to answer any questions you may have. We thank you for and appreciate your continued business.
Kind regards,
Verified CustomerYou are always so kind to take our survey, thank you. We can't thank you enough for your nice compliments and 5 Star review. Once again from the entire service team, thank you for your continued business.
Best regards,
Verified CustomerThank you so much for taking our survey. I know Dustin and the entire service team appreciates your 5 Star review and kind words. We can't thank you enough for the opportunity to serve you and for your business.
Best regards,
Verified CustomerAs always thank you so much for taking our survey. I know Dustin and the entire service team appreciates your 5 Star review and kind words. We can't thank you enough for the opportunity to serve you and for your continued business.
Again thank you.
Best regards,
Verified CustomerAs always thank you so much for taking our survey. I know Nathan and the entire service team appreciates your 5 Star review and kind words. You are always so kind. We can't thank you enough for the opportunity to serve you and for your continued business.
Best regards,
Verified CustomerThank you once again for taking our survey. I know the entire service team really appreciates your kind words and
5 Star review. As always, thank you for your continued business.
Kind regards,
I recently purchased a brand new vehicle from Crain Hyundai and was very disappointed with the overall experience. The vehicle had higher mileage than expected for a new car, and this was not clearly disclosed at the time of purchase. When I raised concerns, the manager was unreasonably adamant and dismissive, showing no willingness to accommodate or even respectfully consider the issue. The lack of transparency, poor communication, and dismissive attitude made the entire process frustrating and stressful.
I would not recommend this dealership to anyone looking for a reliable and customer-focused buying experience.
The only saving grace was Jose, who was respectful, helpful, and showed genuine professionalism throughout. He went out of his way to assist, even when others around him didn’t. I truly appreciate his effort — but unfortunately, one good employee doesn’t make up for an overall bad experience.