business image

Complete Auto Care Corporation

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,650 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
4
Total ReScores
3.5
ReScore Average
90
Net Promoter Score ®

Business Details

About

Small business ‧ Auto repair shop in Kenton County, Kentucky. Small business ‧ Auto repair shop in Kenton County, Kentucky.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(859) 356-9026

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
14120 Dixie Hwy Walton, KY 41094-8158
Complete Auto Care Corporation's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,650 Reviews)

DL
gravatar
Dave L.
Crittenden, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Always there ……
I’ve been doing business with Complete Auto for years. I wouldn’t think about going anywhere else.

TS
Tammy S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Very friendly always good service
Always good service decent prices. Would recommend to anyone.

MN
gravatar
Marjorie N.
Walton, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Satisfied
C completely satisfied with the overall experience

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Trustworthy and fair service
I have been bringing my cars here for about 15 years now. My first car was towed to them by chance and they helped me get a fair price on everything so my insurance company wouldn't total it. Complete has been nothing short of amazing. They treat me with nothing but respect, and as a woman that is hard to find. I will only let Complete and one other place do anything to my cars. I have recommended them to many people, friends, family, random people I talk to, over the years. I will have my car sent here from West Covington, where I live, rather than send it to other places closer. Heck I've had to bring them my car after I had to have it repaired out of state to have them fix what the other place did wrong. I cannot sing their praises enough. Having a reliable mechanic that you know is giving you a fair price is so reassuring!

KB
Kreysha B.
Kentucky
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Kreysha said they towed her vehicle and fixed it fast.
Recommended

EB
Ernie B.
Kentucky
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Ernie said they did an awesome and outstanding job, and they will get his business.
Recommended

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/04/2025
verified customerVerified Customer
7
Time
Work was satisfactory however communication could’ve been better

GS
Gary S.
Kentucky
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Gary said the business did what they said they were going to do and got done when they said they would be done.
Recommended

MA
Matt A.
Kentucky
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/08/2025
verified customerVerified Customer
Category: Service
Matt said he took the vehicle on Thursday and he didn't hear anything until he called Tuesday. He was told they had just got it in, he drove by and the vehicle was not up. He tried calling in and was not told anything. He called the next day and was told the vehicle was just put up to be inspected. In the need, the service was good for what they got, but it took long.
Not Recommended

WH
William H.
Kentucky
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
Category: Service
William said they know what they are doing and they are affordable.
Recommended

DP
Dave P.
Walton, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Great Experience
I took my Jeep Wrangler to get an axle put in and with alot of research Colin was able to figure out the problem with the part I brought was a machining issue from the manufacturer. Great job Great service. I definitely will recommend these guys to anyone.

RJ
Russell J.
Crittenden, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Quick and fair
Complete has always been quick, fair, good prices and no BS

RB
gravatar
Rick B.
Independence, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Tire repair/ tire replaced
Tiny hole in tire side tread, unable to fix so they acquired a new tire and mounted and balanced, do not have to worry about and plugged tire that would not have held. Thanks Colin and everyone at Complete auto service

WF
gravatar
Walter F.
Verona, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Oil change and service
Like always, great service.

CK
Caleb K.
Kentucky
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Caleb said the initial communication was lacking on their part with getting him the answers for his vehicle. He was out of state and was told they would work on his vehicle quickly to get it back to him by the weekend, but then he felt misled by the tow truck driver and the online person he spoke with. Callen was very knowledgeable, very helpful and very good, though.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.