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Clifton Mercedes

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,114 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
99
Net Promoter Score ®

Business Details

About

Established in 1995, Clifton Mercedes family owned and operated by Mark and Ryan Clifton as an "independent" full service and sales dealership. We provide great service at discounted rates. Established in 1995, Clifton Mercedes family owned and operated by Mark and Ryan Clifton as an "independent" full service and sales dealership. We provide great service at discounted rates.

Categories
Car Maintenance, Transmission Repair, European Auto Repair
Contact
(619) 401-7822
Closing in 57 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1033 W Main St El Cajon, CA 92020
Clifton Mercedes' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,114 Reviews)

SK
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SAM K.
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Engine Running Rough
The check engine light came on, and the engine was running rough. After a quick diagnosis, it was one of the coils. A few hours later and I was on the road! As always, top notch service.

MA
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MONSERRAT A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Same Day Service
I called in with my concern in the AM, brought it in, job completed by mid-day.

Thank you!

KA
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Mercedes-Benz GL450 2015
Didn’t even know that my SUV is so quick with two turbos instead of 1.5. Clifton Mercedes accomplished diagnostic of the car performance, replaced defective turbocharger, and cleaned up clogged intercooler, performance is back to manufacturer spec, thank you so much!

GY
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GARO Y.
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Quick and professional solving of a mechanical issue with my 2012 S550
I had an oxygen sensor leak that the guys explained what the potential problem(s) was. They dealt with the problem in an expeditious manner at a very reasonable cost.
I am highly impressed.

EM
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ELI M.
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
See below
Fantastic experience!! Honest as to what would benefit me as well as my vehicle. I would highly recommend, my experience with Ryan was great.

RM
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RONALD M.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
very good
service was good

LH
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LINDA H.
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Always excellent service
Clifton Mercedes always provides excellent service. They are always able to repair my 20 year old SLK and keep it running like new, even when parts are not available.

RC
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ROBERT C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
The service was quick and they did a good job.
Service was prompt and professional. The staff was courteous, and the car is running great. No complaints.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Car service.
I recently took my car in Clifton Mercedes for the first time to get service Ryan took care of me and was extremely helpful thoughtout my whole experience welldone!

CC
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CHARLES C.
Coronado, CA
Mercedes-Benz E300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Clifton Mercedes Always Provides Great Service
I have been going to Clifton Mercedes for a number of years now and have always been pleased with the service I receive. That's why I feel confident referring them to other MB owners.

BB
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BARBARA B.
El Cajon, CA
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Professional, Knowledgeable
Took my prior Mercedes to Clifton and now my current one. I find them to be trustworthy. They don't try to talk you in to doing extra work on your car like they have done at the dealership. The time they estimate to get you in and out was right on, no delays.

CC
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CHRISTOPHER C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Knowledgable, Professional, and Trustworthy.
I've been once, it was a great experience. I will take all my business to Clifton going forward. Far superior to the dealer.

MR
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MARIA R.
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
Time estimated was right.on and I was able.to drive home
Both sales associates had excellent customer skills. Their estimated of time needed was.right on. I will take my car again. And will certainly recommend to a friend and colleague

MB
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Myrna B.
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
10
My experiences with Clifton Mercedes have always been excellent!
I have been using Clifton Mercedes for years. Ryan, Adam, and the team has always given me excellent, efficient, and caring service. I have full confidence in them and trust them completely to do the best job. This time my car needed major work!! Adam gave me a detailed estimate and time needed for repair.
My husband and I agreed to proceed. Ryan called the next day to let us know they would like to keep the car longer since there could be more that could be involved in the repair. I'm reporting this to say that we were kept informed throughout the repairing job. The job was finished on time of the original time estimate and less than the amount we expected. The car is running beautifully! Another wonderful experience with Clifton Mercedes! Thank you !!!

RE
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RANDY E.
Carlsbad, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
160000 miles and still going strong. Thanks to Clifton Mercedes team.
My 2013 E350 sedan is my daily driver and continues to perform as well as the day my wife and I picked it up from the dealer, thanks to Clifton Mercedes. They consistently meet expectations. Their professionalism and ethics are beyond reproach. They continue to satisfy.
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