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Civali's Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,254 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care. We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.

Categories
Fix Auto, Oil Change, Domestic Auto Repair
Contact
(203) 634-3117

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
100 Research Pkwy Meriden, CT 06450-7143
Civali's Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,254 Reviews)

GR
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GRACE R.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Wonderful experience!
Kind, explained what needed to be done, gave fair estimate and very professional.
We have been very happy taking our car to Civali’s. It doesn’t matter if you have a fancy car or an old tin box, you are treated with respect and curtesy. Estimates are always explained and fair.

KK
KELLY K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Oil change
Great service. Very kind staff! Trustworthy place to go to!
John and Tara F. from Civali's Auto Service responded on 04/21/2025 09:37 AM

We appreciate you taking the time to share your experience with us. It's fantastic to hear that our team made a good impression. We'll keep working hard to ensure your car stays happy and healthy. Thanks for choosing us as your go-to auto service center!


AH
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Ande H.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
10
Car repair
They diagnosed and fixed my car. The best part was that the cost was very reasonable.
John and Tara F. from Civali's Auto Service responded on 04/14/2025 08:55 AM

We’re delighted to hear that our team hit the diagnostic nail on the head and got your car back in shape without breaking the bank! It's always great to know that we're delivering good value along with quality service. If your car ever needs a little TLC again, you know where to find us. Have an amazing day!


AH
ANDY H.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Car repair
As usual they diagnosed and repaired my car just like they said they would. The best part is that they fixed it at a very reasonable price.
John and Tara F. from Civali's Auto Service responded on 04/14/2025 08:54 AM

We appreciate your feedback and are glad to hear that we stuck to our word when it came to diagnosing and repairing your car. Our team always aims to provide solid service without breaking the bank. If your vehicle ever needs us again, we’ll be here. Have a happy day!


TA
TRACY A.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Best service
I always take my vehicle to Cival’s for service. They are honest, professional, and courteous. I can trust they have my best interest when it comes to car repairs.
John and Tara F. from Civali's Auto Service responded on 04/14/2025 08:53 AM

We appreciate your trust in us for your vehicle service. It's great to hear that you find our team honest, professional, and courteous. We always aim to keep your car running smoothly. Whether it’s routine maintenance or unexpected repairs, we’re here to help. Have a great day!


TB
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TOM B.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Excellent service as usual
Highly recommend Civali’s Auto. I’m very happy with the work done on my truck.
John and Tara F. from Civali's Auto Service responded on 04/14/2025 08:52 AM

We appreciate you sharing your experience! It's fantastic to know that you're happy with the work we did on your truck. We aim to keep our customers' vehicles running smoothly. Have an amazing day!


AP
ANTHONY P.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Honest and efficient
I have been a customer for several years. The staff is very friendly, honest and efficient. They explain their work and don’t do any work that is not necessary. Their prices are very competitive as well.
John and Tara F. from Civali's Auto Service responded on 04/10/2025 09:57 AM

We appreciate you taking the time to share your experience. It’s fantastic to hear that our friendly and honest team has made a lasting impression over the years. We’re delighted to have you as part of our Civali's Auto Service family and wish you a happy day!


TB
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TOM B.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great experience as usual
Civali.s always goes above and beyond with their service. Very happy with the work done to our car
John and Tara F. from Civali's Auto Service responded on 04/10/2025 09:56 AM

We really appreciate you taking the time to share your experience. Thanks for the positive review and hope to see you again when your car is in need of our services. Have a great day!


Verified Customer
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Always great service!
I always have great service and highly recommend.
John and Tara F. from Civali's Auto Service responded on 04/08/2025 09:49 AM

We appreciate your high recommendation and are glad to hear that you consistently receive great service. It's our goal to keep those wheels turning smoothly! Your support means a lot to us, and we look forward to continuing to provide you with excellent auto service.


DW
DONNA W.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
ALWAYS DEPENDABLE
I’m grateful to be able to bring my car to a business that is reliable and dependable. You don’t find that too often any more. Good people; good service. Thank you for all you do!!
John and Tara F. from Civali's Auto Service responded on 04/08/2025 08:40 AM

We're delighted to know you appreciate our good people and service. Rest assured, we’ll keep the good work rolling. Your support means the world to us! Have a great day!


AD
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ANDREA D.
Bristol, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Civalis keeps My Family & Myself safe & Secure knowing our vehicles safe for travel . The wait time is great ! They have a beautiful garage & Wonderful Family .. Thank You Civalis Auto Service
Great work ! Thank You for Taking Care of my car
John and Tara F. from Civali's Auto Service responded on 04/02/2025 08:43 AM

We appreciate your fantastic feedback! It's always a pleasure to take care of vehicles and keep them running as smooth. We're glad to have had the opportunity to help you out! Have an amazing day!


BP
BILL P.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Engine replacement
I always bring my vehicles in to Civali’s when service is needed. When my truck had a loud knocking sound from the engine, I knew it was serious and that I could trust them. The truck is 16 years old and was my father’s baby and he left it to me when he died so I only ever want people I can trust working on it. I was assured that it would be more cost effective to replace the engine rather to tear the existing engine apart to make the repair. Steve found an engine that was a perfect match for my truck with low miles and a warranty. About a week and a half later the truck was finished. Steve and the crew performed a few necessary services that needed to be done as a result of the engine swap at no cost. After a week of driving I am very happy with the job that was done and I know my father would be too. Civali’s is my go-to place for all of my vehicle maintenance big and small. I am very happy with the service and prices. I would highly recommend them to anyone in need of service for their vehicle!
John and Tara F. from Civali's Auto Service responded on 04/02/2025 08:42 AM

We appreciate you trusting us with such a cherished family vehicle. Thank you for all the kind words and we are so happy you are able to continue driving your dad's truck. We look forward to helping you out in whatever you may need us for in the future. Thanks for being a great customer and we wish you a great day!


WQ
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William Q.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
great service! friendly people!
very good and prompt service. great job!
John and Tara F. from Civali's Auto Service responded on 04/02/2025 08:38 AM

We appreciate your feedback and are delighted to hear you had a positive experience with our service. We're glad we could meet your expectations, and we look forward to keeping your vehicle in tip-top shape! Have a great day!


SJ
SHERON J.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
New windshield wipers
Always very helpful and professional
John and Tara F. from Civali's Auto Service responded on 03/24/2025 08:26 AM

We appreciate your feedback and are glad to hear that you find our team helpful and professional. It’s great to know that you have felt supported during your visits. We really love that you took the time to let us know how we are doing. Have an amazing day!


JL
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JILL L.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Excellent service
My car came in on a tow truck, totally interrupted the shops schedule. They got right on the problem, fixed it, and got it back to me. They are the ultimate best!!
John and Tara F. from Civali's Auto Service responded on 03/10/2025 07:54 AM

We're delighted to hear that we could get your vehicle sorted out quickly and get you back on the road. It was nice talking to you and seeing how your cats were waiting for you in the window. So cute!! Wishing you a happy day and looking forward to seeing you again whenever your car is in need of our services. Meow!

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