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City Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(321 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

City Garage, formerly Shaun's American Service, proudly serves our local community and businesses. We are a family owned business, that believes in doing a honest job at a fair price. Our customers are like family and are excited to help you with your automotive needs. City Garage mechanics are ASE certified experts. City Garage, formerly Shaun's American Service, proudly serves our local community and businesses. We are a family owned business, that believes in doing a honest job at a fair price. Our customers are like family and are excited to help you with your automotive needs. City Garage mechanics are ASE certified experts.

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(863) 683-3000
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1115 S Combee Rd Lakeland, FL 33801
Get Directions
City Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(321 Reviews)
Write a Review
Recent Reviews
BR
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Brandon R.
Lakeland, FL
Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Great Customer Service
As always Logan and his team were fantastic. Great prices and timely repairs. I have never had any complaints with City Garage. I would recommend this garage for your future auto repair needs.
KW
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Kim W.
Bartow, FL
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
9
Fast & Friendly
I will definitely use again. Had it done in about an hour.
Logan H., Business Development Manager from City Garage responded on 06/11/2025 08:40 AM

Thank you for your positive feedback. We’re glad to hear you had a good experience and look forward to serving you again in the future.



Logan Hampton
Store Manager
City Garage

MM
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Mike M.
Lakeland, FL
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Pressure test of radiator and grneral inspection
Excellent service, extremely friendly mgmt. and staff. Very Happy with work performed.
Logan H., Business Development Manager from City Garage responded on 06/03/2025 06:38 AM

Mike, 

Thank you for you kind words and positive feedback. We strive to make sure every customer is satisfied and feels welcomed. If there is anything else you need from us in the future, be sure to let us know!

 

 

Logan Hampton
Store Manager
City Garage

NS
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Naomi S.
Lakeland, FL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Oil Change
Very friendly, honest, and professional!
Logan H., Business Development Manager from City Garage responded on 05/27/2025 05:26 AM

Thank you for taking the time to share feedback on your experience with us. We are grateful for your response and we will be happy to help any time that you need.



Logan Hampton
Shop Manager
City Garage

DM
Dale M.
Lakeland, FL
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Dale said the technicians have always been fair, courteous, honest and accommodating. He is always comfortable during the wait.
Recommended
SG
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Sharon G.
Eaton Park, FL
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Oil change
Great
MM
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Maurice M.
Lakeland, FL
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Great Service
Great place to take your vehicle for any repairs. Awesome group of guys that get the job done.
Logan H., Business Development Manager from City Garage responded on 05/19/2025 05:51 AM

Maurice, 
Thank you so much for sharing your experience with us. We are glad that we are able to help getyou back on the road! We are always here for any of your future service needs. Feel free to reach out at any time.

Thank you for your patronage! 

 

Logan Hampton
Store Manager
City Garage

IC
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Ian C.
winter haven, FL
Honda S2000
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great Serviece
I had the Transmission and Diff fluid changed. They looked over the car, and did a great job. It was done on time and for a reasonable price.
Logan H., Business Development Manager from City Garage responded on 05/16/2025 07:27 AM

Thank you for your feedback. We're pleased to hear you had a positive experience and appreciate your trust in our services. We would be happy to help you with any future service needs.




Logan Hampton
Store Manager
City Garage

TW
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Tresa W.
Lakeland, FL
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Great service
These Guys are always good to me, and quick to get the job done.
Logan H., Business Development Manager from City Garage responded on 05/15/2025 05:40 AM

Thank you so much for taking the time to share your feedback with us, Tresa. It is always a pleasure to take care of your vehicle and we are more than happy to help get you back on the road in a time of need. We greatly appreciate you and your patronage and we are always here when a need arrises.

Have a great day! 

 

Logan Hampton 
Shop Manager
City Garage

MM
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Mike M.
Lakeland, FL
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Pressure test of radiator and grneral inspection
Very impressed by the professionalism. Everyone very friendly and hepful.
GN
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Gail N.
Lakeland, FL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
9
Check on brakes
Since it had been 10 years since I had my brakes looked at, I thought it was about time. They checked them out and said they were fine. I drive this car maybe 1000 miles a year, but I was still surprised. Took about half an hour, nice waiting room, too.
TG
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Terry G.
Polk City, FL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Excellent work!
Great staff and technicians. Resolved my issue in minimal time. Very courteous too!
DH
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Dennis H.
Lakeland, FL
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
9
Headlight Bulb GMC Yukon
Car in and out within 40 minutes. Back on the road with Teo working headlight again.
Logan H., Business Development Manager from City Garage responded on 04/10/2025 08:06 AM

Thank you for taking the time to share your experience! We’re glad to hear that we were able to service your vehicle efficiently and get you back on the road. Your satisfaction is our priority, and we appreciate your trust in us. If you have any further needs or questions, please don’t hesitate to reach out. Safe travels!

Have a great day ! 

 

Jason Smith 
Business Development Manager
City Garage

Verified Customer
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great service
I have used City garage for a number of years. Very nice people and they do a great work.
Logan H., Business Development Manager from City Garage responded on 04/10/2025 08:13 AM

Gabby, thank you for your continued support and for taking the time to share your experience with us. We truly value your loyalty over the years and are pleased to hear that you appreciate our team and the quality of our work. If there’s anything more we can do for you, please don’t hesitate to let us know. We look forward to serving you for many more years to come!

Have a great day ! 

 

Logan Hampton
Shop Manager
City Garage

AK
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Annette K.
Lakeland, FL
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
2014 Elantra
I took my car in about 3 yesterday and you close at 5. I was shocked that I received a call at 10 this morning. I had quite a bit of work done. I did not expect them to get it completed so quickly. I am so happy with this. Thank you so much!!
Logan H., Business Development Manager from City Garage responded on 04/10/2025 08:10 AM

Thank you for your feedback. We appreciate you taking the time to share your experience. It’s great to hear that you were pleased with the quick turnaround on your vehicle. Our team aims to provide efficient service, and we’re glad we could meet your needs. If you have any further questions or require assistance in the future, please feel free to reach out. Thank you for choosing us.

Have a great day ! 

 

Logan Hampton
Shop Manager Manager
City Garage

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