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Ciocca Collision - Williamsport

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(6 Reviews)
80
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
80
Net Promoter Score ®

Business Details

Categories
Contact
(570) 505-1075

Business Hours

Mon
8:00 AM - 5:00 PM 8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM 8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM 8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM 8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM 8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM 8:00 AM - 5:00 PM
Sun
8:00 AM - 5:00 PM 8:00 AM - 5:00 PM
* Eastern Time (Us & Canada)
620 Jordan Ave MONTOURSVILLE, PA 17754

Affiliations

Subaru Certified Collision Network
Ciocca Collision - Williamsport's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(6 Reviews)

TP
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Talya P.
Renovo, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/23/2025
0
Awful
My experience with Ciocca has been awful, this would be the 5th date change and the communication is terrible! Currently still have my car and at this point i have no idea when I will get my car back. I will never go to them again and I highly recommend anyone else to stay clear. The inconvenience and lack of care that I call for an update to have the date changed and then changed again the next day in text message!
Justin J. from Ciocca Collision - Williamsport responded on 04/23/2025 08:42 AM

We completely understand that having your car out of commission for an extended period is about as enjoyable as watching paint dry. It's clear that our communication fell short of your expectations, and that’s not the level of service we aim to provide. We apologize for the multiple date changes and the inconvenience it has caused you. We appreciate you bringing these concerns to our attention and will certainly take steps to improve. If you're willing, we'd love the chance to turn this situation around and restore your faith in us. Your experience matters, and we are here to address any lingering issues.


RG
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Robert G.
SUBA Ascent Touring w/7-Passenger Seating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Subaru Ascent
My 2024 Ascent had only 5700 miles when it slid down the street and into a pole. I felt sick about it. When I got my car repaired at Ciocca Collision center, I was extremely impressed when I picked it up. The car looked as good as it did when I bought it.

KK
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Karen K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2024
verified customerVerified Customer
10
Great
Everyone and everything was great.

CH
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Carlyle H.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/24/2023
verified customerVerified Customer
9
Car looks great after deer strike
The body work and paint look great, good communication. Would recommend others to this shop.

JM
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2023
verified customerVerified Customer
10
Excellent
Very friendly, professional, and accommodating staff. Very pleased with the finished repairs. Would highly recommend

BA
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Barbara A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2023
verified customerVerified Customer
10
Quality Work | Thorough
Attention to detail, punctuality, informative, good communication. My car was clean when I got it back. Very professional.
Justin J. from Ciocca Collision - Williamsport responded on 10/17/2023 07:56 AM

Thank you for filling out the survey. We really appreciate it. Let us know if there is anything else we can do for you. 


Displaying all 6 Review
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