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Chuck and Meredy's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,914 Reviews)
95
Write a Review
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Score Details

5 stars
96%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Chuck and Meredy’s Auto Service is a locally owned auto repair and maintenance shop proudly serving the Big Rapids, MI area. We’ve been providing customers with our specialized auto repair and maintenance services since 1983.
We understand that you depend on your vehicle to safely get the kids to school, you to work, and your groceries Chuck and Meredy’s Auto Service is a locally owned auto repair and maintenance shop proudly serving the Big Rapids, MI area. We’ve been providing customers with our specialized auto repair and maintenance services since 1983.
We understand that you depend on your vehicle to safely get the kids to school, you to work, and your groceries home. We’re known for our prompt and efficient services that get you back on the road in no time without breaking the bank!
Our auto technicians are completely committed to helping you find the best solution to any issues you’re having with your vehicle. Simply stop by or give us a call to experience the Chuck and Meredy’s difference for yourself! ...more

Categories
Oil Change, Car Maintenance, Import Auto Repair
Contact
(231) 796-0550
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
18620 16 Mile Rd Big Rapids, MI 49307-9075
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Chuck and Meredy's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,914 Reviews)
Write a Review
Recent Reviews
Verified Customer
White Cloud, MI
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
My favorite repair shop
This is my favorite repair shop. They always take great care of my car and keep me informed on what’s going on.
AR
ART R.
Big Rapids, MI
Dodge Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2025
verified customerVerified Customer
8
Replace motor
Wanted to thank you guys on a job well done. Very pleased with the work and to ever did the work ( mechanic) very nice bunch of guys to deal with. Thanks again Art and Hannah R.
JR
JOHN R.
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great job
My entire experience was great Jim was able to take my car in get it fixed sooner than they thought he could even look at it and they were fair and priced and service I definitely recommend them again as I have used Chuck and Meredys in the past. Thank you again Jim for this immediate good service
DB
DARLENE B.
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Ckg my truck out
They were great at checking my truck out..being honest...respectable...
CS
Candi S.
Paris, MI
Volkswagen
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
69 classic bug
Tough to get parts but they got em. Chuck has been working on our bug for over 20 years, reliable mechanics. Much appreciation to Chuck and Jim.
CK
Colin K.
Big Rapids, MI
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Highest Standard auto service!
Chuck & Meredy’s auto shop sets the highest standards in our area. Great customer service and quality work.
MW
Mark, Brenda W.
Big Rapids, MI
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Service
They always have good service, reasonable pricing, and they get the work done.
MB
gravatar
Mark, Kim B.
Big Rapids, MI
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Fixed Right First Time
In the 15 years and dozens of car repairs, Chuck and Meredy’s is the absolute best! No returns. Done right, first time.
DZ
DOUG Z.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Car repair
Although the shop was busy, I scheduled an appointment. The service and time needed was short. I will recommend this repair shop to anyone.
PW
gravatar
Patrick, Carol W.
Stanwood, MI
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Amazing, as always.
I recommend Chuck and Meredy to everyone. Honest, fair and provide the highest quality service.
Verified Customer
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Oil change
As always friendly & thorough service. Love that they keep me informed of current(cabin filter) & upcoming service needed(brakes soon). Trustworthy shop & I highly recommend this business to others.
NH
Nancy H.
Big Rapids, MI
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Trust worthy and qualified.
I have been taking my cars to Chuck and Merdys for almost 30 years. I have never been disappointed. They always do an awesome job. I know that I can trust their work.
Verified Customer
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Quick, Reasonable and Thorough
Thanks for squeezing us in for service at the last minute prior to a road trip! You guys rock!
AB
Aj B.
Michigan
Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
Category: Service
AJ said they fixed the problem and did it in one day.
Recommended
Verified Customer
Volkswagen New Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Great service and friendly.
Friendly and great service.
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