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Choice Transmission & Complete Auto Care

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(28 Reviews)
-25
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Score Details

5 stars
71%
4 stars
7%
3 stars
7%
2 stars
<1%
1 star
14%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-25
Net Promoter Score ®

Business Details

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Contact
(480) 633-3899
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Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone Provided
1021 N Gilbert Rd Suite 102 Gilbert, AZ 85234
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Choice Transmission & Complete Auto Care's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(28 Reviews)
Write a Review
Recent Reviews
GS
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Greg S.
San Tan Valley, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2024
0
Do not use this place
About 18 months ago, around October of 2022, i brought my suburban in to have the 4L60 rebuilt with choice. Tim sold me on upgrading the internals so it would be more stout. Over the next 12 months i had about 6 Pan gasket leaks, with flaring and slippage issues. They replaced parts here and there, but never believed me because they couldn't get it to duplicate the problem, but they also never took it out and drive it for more then 5-10 minutes. I finally picked it i one morning and drove it to duplicate the problem and brought it back to them on my time. By this time the transmission has been pulled and "rebuilt" 2-3 times and the gasket has been replaced about 6 times. After the third rebuild the transmission grenaded leaving my stranded on the side of the road. After this incident they started with a fresh core supposedly. 6000 miles later it was slipping from 2-3 and missing its shift Point from 3-4 . Then it started leaking and getting fluid on the main connector which is what Tim blamed the problem on. They fixed the leak and low and behold 30 minutes into my drive home 2-3 started slipping and 3-4 had a lengthening shift point. I spoke with Tim who said they did not drive it long enough to duplicate the problem, then proceeded to gas light me because i made him feel bad because this is my daily driver and they are wasting my time and money. He advised me my truck is the only one with issues ever and it must be something with my truck. He also told me that he would be ok with this as a customer because they are doing everything they can. He acted as if he was doing me a favor by getting my truck in, even though i have paid well over 4000$. I have a 3 year warranty and have had no longer then 6 months of consistency with the transmission. Do not use choice transmission unless you want to risk sub par work and even worst customer service.
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