Business Solutions
SureCritic / Car Maintenance / Charlie's Garage, Inc
business image

Charlie's Garage, Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,688 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Charlie’s Garage understands that trust is earned and our goal is to achieve that with each customer. We offer a variety of automotive services and repairs. At Charlie’s we only use quality parts and equipment. Our Technicians are ASE certified. Serving Northeast Ohio since 1981, we pride ourselves in providing excellent customer service, Charlie’s Garage understands that trust is earned and our goal is to achieve that with each customer. We offer a variety of automotive services and repairs. At Charlie’s we only use quality parts and equipment. Our Technicians are ASE certified. Serving Northeast Ohio since 1981, we pride ourselves in providing excellent customer service, outstanding workmanship at a fair price. Please, give us a call or stop by and allow us your business and your trust. ...more

Categories
Car Maintenance, Auto Repair, Domestic Auto Repair
Contact
(330) 628-4757
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1247 Waterloo Rd Mogadore, OH 44260
Get Directions

Affiliations

Charlie's Garage, Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,688 Reviews)
Write a Review
Recent Reviews
JC
Joseph C.
Uniontown, OH
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Charlie’s Garage
Thanks for the good work that you do.
JB
gravatar
John B.
Rootstown, OH
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Great job!
Appreciated how quickly the work was done and everything was good
DJ
gravatar
Doug J.
Mogadore, OH
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
verified customerVerified Customer
10
Brakes
As always great service and communication.
TP
gravatar
Todd P.
Uniontown, OH
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
New tires
They were professional and friendly. We purchased 4 new tires from the garage and they were installed in a timely manner. They also did an overall check of the car too.
FW
gravatar
Frank W.
Ravenna, OH
GMC Savana Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
Consistent superior service.
My primary automotive repair shop for over 25 years. They are trustworthy to do exceptional work at the most reasonable price and to only do what is necessary.
Verified Customer
Kent, OH
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
8
Service
Great service provided.
RH
Randall H.
Mogadore, OH
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Car kept shutting down every time I got gas. Rough idle. Problem was found and corrected!
Always receive excellent service from Charlie’s Garage. I have been going to them for over 20 years and have never had a problem or complaint.
DT
gravatar
Dennis T.
Mogadore, OH
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Trust worthy service
Prompt, trusted, reasonable and pleasant experience!
FM
gravatar
Frank M.
Akron, OH
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Frank
Charlie’s is a great and fair place to have your car worked on.Terry is also great to work with.
MM
Michelle M.
Rootstown, OH
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Highly recommend
I took my car there today for the first time and they were amazing not only were they amazing with my car. They were super nice and they actually cared and prices are very reasonable.
Verified Customer
Rootstown, OH
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Leak addressed
They found where the leak is from. Great service
FS
Frank S.
Atwater, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Peaceful
Trustworthy
FB
gravatar
Fred B.
Mogadore, OH
Chrysler Sebring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Service at it's best
Charlie's Garage is a prompt, clean, no-nonsense repair shop. They've always provided me honest, straightforward service - I take all of my vehicles there.
Terry C., Service Adviser from Charlie's Garage, Inc responded on 08/13/2025 09:56 AM

We appreciate your business, Fred!

Terry Chitty
330-628-4757
KR
Kim R.
Canton, OH
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
9
Emergency repair
They were able to help with a car repair on little notice. Professional and courteous business.
Terry C., Service Adviser from Charlie's Garage, Inc responded on 08/13/2025 09:48 AM

Thank you Kim for supporting our local business!

Terry Chitty
330-628-4757
DB
gravatar
Dan B.
Mogadore, OH
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Amazing Service!
Always amazing service. We have taken all of our vehicles here for over 26 years. Consistantly trust worth and appreciate their customer service and follow through. If I could give 10 stars I would
Terry C., Service Adviser from Charlie's Garage, Inc responded on 08/13/2025 09:55 AM

Thank you for trusting in our service, Dan.

Terry Chitty
330-628-4757
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.