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Certified Car Care

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(100 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Categories
Contact
(619) 448-8200

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 12:00 PM
Sun
closed
* Pacific Time (Us & Canada)
11370 N Woodside Ave Santee, CA 92071
Certified Car Care's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(100 Reviews)

CM
Cory M.
Lakeside, CA
Ford Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2014
verified customerVerified Customer
Category: Service
Cory said the service is good. He said he picked his vehicle up from the business and something was not fixed. He took it back and they fixed it for him at no charge.
Recommended

CB
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CHRISTOPHER B.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/06/2014
verified customerVerified Customer
Very disappointing
I took my car to Certified Car Care because I thought it had a valve ping. I was told it was nothing serious but I would need to replace the harmonic balance wheel before the engine could be properly timed. The next day and $ 400 later I was told the engine had a bad rod knock and the estimated repair bill would be $ 2500 to $ 3500. Obviously if I had been told the real problem first I would not have wasted $ 400 on a needless repair. I have since taken the car to a more professional mechanic who diagnosed the problem correctly the first time and is billing me $ 750 to correct the problem. I feel I got nothing for my $ 400 from Certified Car Care because the mechanic obviously could not tell a timing problem from a rod knock. I would obviously not do business with Certified Car Care in the future.
Not Recommended

MM
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MARY M.
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2014
verified customerVerified Customer
5
Promote service friendly employees
Recommended

JC
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JIM C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2014
verified customerVerified Customer
High Quality Work at a Reasonable Price
I needed my daughter's vehicle checked out top to bottom before she relocated to Seattle. The folks at CCC evaluated all aspects of the vehicle and made recommendations as to what work should be done and why. I had most of the recommended work done and it was done on time and for a price that was reasonable by any measure.
Recommended

RO
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ROBERT O.
Chula Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2014
verified customerVerified Customer
2000 SS Camaro
Guys their know their business and get right on it. Awesome customer service.
Recommended

EM
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ELLEN M.
Lakeside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2014
verified customerVerified Customer
excellent service
you check things out to make sure all is in good working order. I appreciate that!
Recommended

LB
Lorraine B.
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2014
verified customerVerified Customer
Category: Service
Lorraine said she is very satisfied with this business.
Recommended

LB
Laura B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2014
verified customerVerified Customer
Category: Service
Laura said everything needing to be done on the vehicle was done, and it was done fast.
Recommended

RF
Rory F.
Chula Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2014
verified customerVerified Customer
Category: Service
Rory said the business helped him out with some of the pricing and the people were very knowledgeable. They also helpfully pointed out a few others issues needing attention of which he was not aware.
Recommended

AD
Angie D.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2014
verified customerVerified Customer
Category: Service
Angie said this business did a great job. They were quick and the price was good. She really appreciates how they kept her informed.
Recommended

DD
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DAVID D.
Lakeside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2014
verified customerVerified Customer
good service
very timely knowable service. Fair price
Recommended

GS
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GARNET S.
Campo, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/17/2014
verified customerVerified Customer
put to much oil in Prius
car take 3.9 Qt oil, they said they put 5 Qt Oil in . Why?? oil is one inch over mark on dipstick. started car and warmed it up, it did go down some. Not sure if I would recommed this shop. Not sure if I will go back. I must go back and have some oil taken out.
Not Recommended

FB
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FRANK B.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2014
verified customerVerified Customer
Great experience
Greg was my main contact and always kept me updated. Gave me a very fair price when additional work was needed
Recommended

SB
Steve B.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2014
verified customerVerified Customer
Category: Service
Steve said he was happy with the service.
Recommended

BC
Bob C.
Alpine, CA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2014
verified customerVerified Customer
Category: Service
Bob said they did not do anything wrong. They answered any question he had, so there was nothing to complain about.
Recommended

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