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Central A/S LLC

Average Score
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(109 Reviews)
-6
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-6
Net Promoter Score ®

Business Details

About

Family owned and operated
Servicing all makes and models
Serving Connecticut and Massachusetts
Family owned and operated
Servicing all makes and models
Serving Connecticut and Massachusetts

Categories
Auto Repair, Tire Repair, European Auto Repair
Contact
(860) 758-7470

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* America/Adak
179 S Main St East Windsor, CT 06088
Central A/S LLC's Reviews
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(109 Reviews)

MC
Maria C.
Connecticut
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Maria said one week later after her purchase of the vehicle, she is still taking it in for repairs. The business told her she had to wait longer to get the heating fixed in the back. She said right now she is not satisfied and not happy about driving an unregistered and uninsured vehicle.
Recommended

MA
Michael A.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Michael said the start of the process to the end, they were helpful. The day he picked up, he heard a noise and he brought it back, and they followed through with what they said.
Recommended

FN
Frederick N.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Frederick said the service manager is amazing, she takes really good care of him, he really appreciates them, happy to be serviced.
Recommended

RR
Rebecca R.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Rebecca said the service was good, the staff nice, the price was decent.
Recommended

JS
Janaya S.
Connecticut
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Janaya said the quality of their work was poor, they ended up damaging the vehicle, amazing, throughout process and had vehicle way too long. It was a folly of continuous errors and the repairs were not done well. Their workmanship was poor, they damaged the vehicle while trying to make the repair, they did not properly fix the original item and damaged other things in the process. She will never use them again and will definitely not recommend them to anyone, ever.
Not Recommended

FN
Frederick N.
Connecticut
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Frederick said he was gas-lighted through texting from the service department because of a misunderstanding. The person that texted him said they were a little concerned about him missing his 2nd appointment. Someone there told him to skip Wednesday and rescheduled him for Thursday because she said there would be no one there Wednesday. It was a new guy in the service department that helped him, he was amazing.
Recommended

RJ
Rayshawn J.
Connecticut
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Rayshawn said he's good, but dealing with the service was not good.
Not Recommended

QW
Quaniesha W.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
Category: Service
Quaniesha said her experience was good and they fixed her complaint free of charge. She said they were great.
Recommended

AT
Aiyana T.
Connecticut
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/22/2025
verified customerVerified Customer
Category: Service
Aiyana said the business had poor communication.
Recommended

AB
Anthony B.
Connecticut
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Anthony said that overall, everything takes long time. He said the service facility is unable to do what it should be able to do, he is not impressed. He stated he waited 3 weeks for service and they said they couldn't do anything.
Not Recommended
From the Staff from Central A/S LLC responded on 01/17/2025 07:05 AM

Good morning Anthony, I do apologize that our appointment scheduling can get up to 3 weeks out during our busy season. As far as not being able to do anything when you came in for your appointment, we were able to diagnose and quote to you the recommendations and you declined having the work performed. We would have happily made those repairs for you if you had decided to authorize us to move forward.


MB
gravatar
Marie B.
Monson, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/20/2024
0
Not trustworthy
This Place buys cars at auction and does not go through them prior to sale ! Bought a 2008 Nissan Rogue last September 2023. Waited 3 weeks to pick it up, (supposedly due to them doing a through car) had car 1 week and had to bring it back failed inspection , rattling in rear waited 3 weeks to get it back and 1 year later according to them I caused wear and tear that results in worn cv joints, wheel barons, broken sway bar links , list goes on . Even mechanic said there’s a lot wrong with vehicle . Guess I’ll be filing papers once I bring it to my local mechanic to see what he thinks of this. 0 stars, from sales, mechanics and finance dept who told me my car was registered and insured and on my way to get car found out by my insurance agent that car was not legal to drive !

MC
Madison C.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
Category: Service
Madison said she had quick service.
Recommended

RR
Rebecca R.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
Category: Service
Rebecca said it was great.
Recommended

JR
Jason R.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2024
verified customerVerified Customer
Category: Service
Jason said they did a great job and everything is fine so far.
Recommended

JG
Jacob G.
Connecticut
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/06/2024
verified customerVerified Customer
Category: Service
Jacob said they were very helpful, able to help him but it took a while.
Recommended
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