business image

Cascade Auto Clinic

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(797 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Whether your vehicle needs routine service or emergency repair, you can trust our team of experts. We're a family-owned, ASE-certified shop with old-fashioned values, like honesty and integrity.

Since 1986, Cascade Auto Clinic has been the place to bring your vehicle for the most knowledgeable inspections, repairs and preventative
Whether your vehicle needs routine service or emergency repair, you can trust our team of experts. We're a family-owned, ASE-certified shop with old-fashioned values, like honesty and integrity.

Since 1986, Cascade Auto Clinic has been the place to bring your vehicle for the most knowledgeable inspections, repairs and preventative maintenance services. At Cascade Auto Clinic, we specialize in taking care of our neighbors, one car at a time. Owner’s Tom Easley and son Caleb Easley train all of their employees to meet their high standards of honest and ethical work.

In addition, our goal at Cascade Auto Clinic is to educate all customers about the importance of a preventative approach to auto repair, a proven way to save thousands of dollars over the life of each vehicle in a household.

Whether your vehicle is in need of repairs or scheduled maintenance, Cascade Auto Clinic is the best place to come for quality, service, integrity and prices that will get you back on the road, quickly and affordable.

Please visit our services page for more information on all we have to offer and feel free to call or stop by today. We look forward to working with you!
...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(425) 885-5752

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
9145 151st Avenue N.E. Redmond, WA 98052-4313
Cascade Auto Clinic's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(797 Reviews)

Verified Customer
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Best mechanic in America
Caleb has saved me and my vehicle more times than I would like to admit. Always is intelligent and fair. Happy to have found Cascade Auto Clinic. Thank you

JP
gravatar
JUSTIC P.
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Magic mechanics
Caleb and his team are unmatched in speed and service. Have always felt at home and my voice heard when describing the “car issue” even in a nonsensical way. Just got out of a weird code situation that was properly diagnosed by the team at Cascade Auto Clinic as exhaust gaskets, not one but three! Have it all fixed up now and some maintenance that was due (spark plugs, transmission fluid, etc.) and the car feels newer than it ever has in my ownership.

If you were ever worried about a mechanic shop that is just trying to nickel and dime you this is not that shop or you have uncertainty with your car at all due to lack of knowledge. Caleb has always kept my urgency in mind when performing maintenance and repairs and is transparent when it comes to cost of parts and his shop labor as well as explaining the repairs/maintenance being recommended .

EB
EMMA B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
A great experience
I’m so grateful I called Cascade Auto Clinic! Their clear communication made the process of fixing my car a stress free experience! Their up front honesty made it easy to make decisions, and the kindness shown was reassuring! Thanks for all the help and support!!

RM
Russ M.
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
Category: Service
Russ said they did what they said in timely manner and everything turned out great.
Recommended

SB
SHEILA B.
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Trustworthy as well as knowledgable
Caleb is a truly knowledgeable mechanic, but more importantly (at least to me) he is incredibly trustworthy. He works from a very high level of integrity, and that is very appreciated, especially by a widowed female. His work is impeccable. I could not recommend him and his team more.

AJ
AILEEN J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Great experience
Caleb was great! He offered me to take me to work and pick me up. Let me know price and when it was going to be ready. Great price and customer service.

CA
gravatar
CHERYL & KRIS A.
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Outstanding experience once again
Appreciate Caleb and his team. Thorough inspection and diagnosis then quickly repaired. Wouldn’t take our cars anywhere else!

PH
gravatar
PETER & GAYLE H.
Woodinville, WA
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
The work got done earlier than I was expecting
Caleb and Howard got right to the bottom of an ugly repair and got it done earlier than expected. I appreciate you guys.

TS
TOM S.
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
First service experience with Cascade.
A friend of mine has had his vehicles serviced at Cascade for 20 plus years. After hearing multiple good reports concerning Cascade’s service I had my 2017 Toyota RAV4 serviced there today. I am very pleased with the result. It was performed under the cost estimate and in a very timely manner. My plan is to have Cascade service my vehicle from this day forward.

NG
gravatar
Nick G.
Kirkland, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Trusted Friend
Caleb understands our budget and performs only the work required. He lets us know before doing any work and takes the time to explain our options. I have never been pressured to do any “extra” services. He is always friendly and positive. I would recommend him, Cascade to anyone needing fast trustworthy work on their car.

KW
KRIS W.
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Dead Battery
I was greeted with a warm welcome, friendly reassurance, and I was back on the road in no time. I am very pleased with the outcome of my visit.

PL
gravatar
PETER L.
Woodinville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
1992 Ford Escort Belts and Struts
Car runs like new!

KM
gravatar
KERRY M.
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
60000k service
Great local family own service shop. Friendly, honest customer service.

SM
STEPHANI M.
Sammamish, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Quality, Personalized, and Honest Service!!
Good old-fashioned service where you are greeted with a smile!! Caleb discussed any concerns about my car and had me back out rolling at the promised time. I highly recommend taking your car to Cascade Auto!!

SF
SANDRA F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Super as always.
Work always done right and quickly.

Displaying Review 1 - 15 of 797 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.