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CARSTAR Michael's Collision

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(6 Reviews)
31
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Score Details

5 stars
61%
4 stars
15%
3 stars
7%
2 stars
7%
1 star
7%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
31
Net Promoter Score ®

Business Details

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Contact
(602) 371-1700
No Business Hours Provided

Business Hours

* No Time Zone Provided
11044 N Cave Creek Rd Phoenix, AZ 85020
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CARSTAR Michael's Collision's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(6 Reviews)
Write a Review

Reviews that include

Recent Reviews
PC
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Patti C.
SUBA Outback Limited PZEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2024
verified customerVerified Customer
10
Michaels Carstar
Easy to work with and did an excellent job.
PR
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Pam R.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2023
verified customerVerified Customer
10
Excellent service
Excellent service and repair all around.
VK
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Volker K.
SUBA Crosstrek Limited w/Continuously Variable Transmis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2023
verified customerVerified Customer
8
X
Cx
MB
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Maxine B.
SUBA Forester Sport w/Continuously Variable Transmissio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2023
verified customerVerified Customer
10
Tow Truck Stinger Stung my New Forrester
I am very happy with Michael's, the staff there is topnotch. They are very friendly and Extremely helpful in getting things done thru insurance. Especially front office Jamie Summers. My car is only a year old, I was not at fault and I wa just devastated by what happened. I have never been in this situation and Jamie KNEW what needed to be done and she went above and beyond for me. All I wanted was my new Forrester to be repaired by Subaru Guys. Parts were on a slow boat from Asia but I totally expected that. I am very happy to have my new car back good as new. BIG thanks to the ENTIREcteam at Michael's!!! They are the BEST!!!!!
BR
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Bryan R.
SUBA WRX Premium Manual
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2022
verified customerVerified Customer
10
Great Service
Melissa and Jamie are professional and friendly, made this process easy for me, especially when having to deal with another person’s insurance.
HZ
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Heather Z.
SUBA Outback Premium w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2022
verified customerVerified Customer
10
Incredible CARE and thorough REPAIRs
My car was part of a collision right before a holiday. Michael’s helped me get a quick estimate and rental care, but even more they took care to ask about me personally. They were concerned I was physically and emotionally safe. Throughout a terribly detailed and complicated repair process they kept me updated and responded compassionately to my increasing alarm over delays (caused by COVID supply chain drama).The car looks incredible! Better than ever, like brand NEW! I will never use another body shop- nor should anyone reading this!!! Accidents are horrible- Michael’s showed me that the body shop experience does not have to be horrible! I am a happy Subaru driver again!!
Displaying all 6 Review
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