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Carson Valley Import Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(654 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We are an independent European specialist garage, catering for all vehicles in the Volkswagen Audi (VAG) group range, BMW, Mercedes and Porsche models. We have extensive experience in servicing, fault finding & repair of all German vehicles including, Gas, Diesel, Quattro and all Automatic vehicles. Please see our services page for full We are an independent European specialist garage, catering for all vehicles in the Volkswagen Audi (VAG) group range, BMW, Mercedes and Porsche models. We have extensive experience in servicing, fault finding & repair of all German vehicles including, Gas, Diesel, Quattro and all Automatic vehicles. Please see our services page for full details of the work we undertake. We provide services Gardnerville, Minden, Genoa, Carson City, Reno, Lake Tahoe, Carson Valley, and the surrounding Northern Nevada areas. ...more

Categories
European Auto Repair, Auto Repair, Car Maintenance
Contact
(775) 392-3311
Visit Website
Open
Business Hours

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1434 B Industrial Way Ste 1 Gardnerville, NV 89410
Get Directions
Carson Valley Import Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(654 Reviews)
Write a Review
Recent Reviews
Verified Customer
Gardnerville, NV
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Oil change
Great fast service as always. I don’t take my car anywhere else
Greg Z., President from Carson Valley Import Auto responded on 06/18/2025 06:05 PM

Thank you very much.

Greg Zink
Owner
775 392 3311
Verified Customer
Genoa, NV
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Always pleasant
Great friendly service from Christ at Carson Valley Motors. Reasonable prices too - way less than the dealership.
KA
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Keith A.
South Lake Tahoe, CA
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Best European auto mechanics around
I brought my Mercedes to the shop at the hundred thousand mile mark. Little did I realize that everything had gone bad. Their mechanic, Tony, took his time to break it all down and took photos and videos of everything as it came up. He’s a fantastic mechanic job and my car was like brand new after quite an overhaul.. I am very satisfied
Greg Z., President from Carson Valley Import Auto responded on 06/17/2025 12:25 PM

Thank you very much for your business and the positive review. We are glad to be of assistance for you.

Greg Zink
Owner
775 392 3311
JK
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Janice K.
Minden, NV
Mercedes-Benz SL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Excellent competent & trustworthy
I’ve been taking my import cars to Greg for service over 20 years. I wouldn’t dream of going anywhere else.
Greg Z., President from Carson Valley Import Auto responded on 06/13/2025 08:06 AM

Thank you for the kind words. We appreciate your continued loyalty.

Greg Zink
Owner
775 392 3311
RT
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Ray T.
Gardnerville, NV
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Great service!!!!!
Service on my Audi Q7 done well and within the timeframe stated. Very satisfied!!!!
Greg Z., President from Carson Valley Import Auto responded on 06/10/2025 01:55 PM

Thank you for coming in. We appreciate your business.

Greg Zink
Owner
775 392 3311
LK
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Laura K.
South Lake Tahoe, CA
MINI Cooper Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
EXCELLENT MINICOPPER, COUNTRYMAN
PHENOMENAL CREW. DETAILED, KIND, PROFESSIONAL.
DE
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Dave E.
Carson City, NV
Volkswagen Golf R
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Golf R Clutch Replacement
Excellent Service from skilled technicians who communicate with perfection. I highly recommend this facility to repair your vehicle at very reasonable rates and within reasonable time.
FG
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Fay G.
Minden, NV
BMW Z3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Very knowledgeable and courteous
Have gone to this shop for years and it’s always been a positive experience.
PM
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Pete M.
Gardnerville, NV
Land Rover Discovery Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Scheduled maintenance.
Normal, regular maintenance taken to the next level above and beyond.
JC
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Jim C.
Carson City, NV
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great service
Just completed routine maintenance on my Q5 diesel. Greg was great and as usual, made the process very straightforward.
Greg Z., President from Carson Valley Import Auto responded on 05/14/2025 04:25 PM

Thanks for your continued business. Its always a pleasure to see you.

Greg Zink
Owner
775 392 3311
RE
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Richard E.
Minden, NV
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Accommodating and Thorough
CV Import Auto always take care of my BMW the way a great car deserves great attention and service. With the staff at CVIA, I'm confident that my 2007 will be with me for a long time to come. Thanks ya All!
Joyce
Greg Z., President from Carson Valley Import Auto responded on 05/19/2025 10:09 AM

Thank you for the kind review. 

Greg Zink
Owner
775 392 3311
JF
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Jim F.
Zephyr Cove, NV
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Porsche Cayenne oil change
Great service, quick service in and out in an hour
LN
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Laura N.
Genoa, NV
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great Service
Great service and alway enjoy working with Bryn!
Greg Z., President from Carson Valley Import Auto responded on 05/07/2025 12:33 PM

Thank you for the kind review.

Greg Zink
Owner
775 392 3311
DA
Darcie A.
Gardnerville, NV
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Great job
I appreciate all they do ❗️Great job with your diagnosis
Thank you Toni , Greg and Bren
Greg Z., President from Carson Valley Import Auto responded on 05/05/2025 01:14 PM

Thank You Darcie.

Greg Zink
Owner
775 392 3311
Verified Customer
Gardnerville, NV
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Car runs like a top!
Through evaluation, fond a problem that others couldn't fix. Never had run better. Thank you!
Displaying Review 1 - 15 of 654 in total
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