business image

Carpinello's Service Center Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,172 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
4.5
ReScore Average
96
Net Promoter Score ®

Business Details

About

Carpinello's Service Center is family owned and operated since 1989. We also use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. Call us at (413) 458-2528 to schedule an appointment! Carpinello's Service Center is family owned and operated since 1989. We also use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. Call us at (413) 458-2528 to schedule an appointment!

Categories
Tires, Auto Repair, Oil Change
Contact
(413) 458-2528

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
364 Main St Williamstown, MA 01267-2613
Carpinello's Service Center Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,172 Reviews)

Verified Customer
Williamstown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Great service
Would recommend to a friend- they are great!

KB
KELLY J B.
North Adams, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Inspection sticker
Very nice polite place to bring your vehicle

DC
gravatar
DEAN C.
Williamstown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Thanks
Terrific staff, terrific service

DB
gravatar
DAVE B.
Williamstown, MA
Mercedes-Benz 560SEL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
COLD COLD COLD
Air conditioning wasn’t working properly and now it’s blowing ice cold! Another job well done!

RL
gravatar
RICHARD L.
Larchmont, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
#1 in the Purple Valley
Professional, efficient, trustworthy. Nice people doing excellent work.

#1 for service and satisfaction.

RS
gravatar
RITA S.
Williamstown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
yearly inspection
Great job! The service technician was quick, friendly and polite.

DB
gravatar
DAVE B.
Williamstown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Oil Change, Brakes and Air Conditioning
They fit me in before a trip to Maine and made sure the truck was ready for the trip.
The brakes are great and will stop the truck and trailer easily, had a pleasant surprise…. Didn’t need anything done with the air conditioning. It was completely in specs.

Verified Customer
North Adams, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Inspection
Excellent staff and service!

ML
MARY L.
Williamstown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Inspection
My experience was painless and quick. The associate who helped me was. friendly, polite and efficient. I appreciate such good service.

AC
Anthony C.
Williamstown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Anthony said they provide good and kind service. He added that they are efficient and professional.
Recommended

GV
GRETTA V.
Carmel, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
mini cooper tire replacement
great service! so quick and efficient

DB
gravatar
DUNCAN B.
Williamstown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Excellent and friendly service
Love your service, but not the demand to fill out parts of the review

JH
Jeffrey H.
Williamstown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Jeffrey said he appreciates them calling him back and getting him in the same day.
Recommended

CC
CLAYTON G JR C.
North Adams, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Sticker
Great job friendly people in and out in a timely manner.

SL
SYLVIA L.
Williamstown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Oil change, new brake rotars and inspection
Appreciate you taking the initiative to have my car have annual inspection

Displaying Review 1 - 15 of 2172 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.