business image

CarNation

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(75 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Your One Stop Shop! Your One Stop Shop!

Categories
Car Maintenance, Car Dealer, Repair Shop
Contact
(410) 995-8888

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* No Time Zone Provided
317 S. Philadelphia Blvd Aberdeen, MD 21001
CarNation's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(75 Reviews)

TV
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
verified customerVerified Customer
Visit
It was fast .
Recommended

KB
gravatar
Kevin B.
Aberdeen, MD
Acura 3.2TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2021
verified customerVerified Customer
Great service and reasonable prices
I have had a very positive experience every time I have brought my vehicle in for service.
Recommended

CG
gravatar
Chad G.
Aberdeen, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
verified customerVerified Customer
Oil change
Always friendly and great prices . Quick and fast
Recommended

TD
gravatar
Tharisma d.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
verified customerVerified Customer
Courtesy and convenience
The service was fast and easy
Recommended

Verified Customer
Edgewood, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020
verified customerVerified Customer
Customer service
Auto Shop has great service.
Recommended

TG
gravatar
Tiffinay G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
verified customerVerified Customer
Everyone is so compassionate and helpful. The work they did was excellent. I will definitely return and recommend them to all my friends and family
The staff and the work they do is wonderful. Very honest people.
Recommended

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/04/2020
verified customerVerified Customer
Great Service
Dependable honest, and fair service; making next service visit more likely.
Recommended

CG
gravatar
Chad G.
Aberdeen, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2020
verified customerVerified Customer
Great service
They had me in and out oil change and great price
Recommended

DA
gravatar
Danny A.
Havre De Grace, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
verified customerVerified Customer
Maryland inspection
Fast, efficient and reasonable prices.
Recommended

EL
gravatar
Elizabeth L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
verified customerVerified Customer
Very satisfied
This was my third experience with Car Nation. I have been thoroughly satisfied on each occasion. They are professional and knowledgeable and I trust them to give me fair pricing. I am so glad I found this company. It is so important to have a mechanic that you can trust. I would highly recommend them to anyone.
Recommended

SP
gravatar
Stephanie P.
Bel Air, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
verified customerVerified Customer
Friendly, courteous, quick service.
I usually call ahead and they always find time for me. They are friendly and courteous. If they can’t get to me same day it’s very soon after.
Recommended

ST
gravatar
Sherry T.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/01/2020
verified customerVerified Customer
Speedy customer service
Speed, efficient customer service every time.
Recommended

AC
gravatar
Angelic c.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2020
verified customerVerified Customer
Quick and affordable
Walked in without an appointment was able to get my car in immediately with the cheapest price around for an alignment. Other places were almost double. I inquired about other services before I left. I will definitely be a returning customer. Was in/ out in probably 30 mins no more than 45!
Recommended

SJ
gravatar
Shawn J.
Aberdeen, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/07/2020
verified customerVerified Customer
Audi Q7
I brought the vehicle in to change a gasket and bolts on my exhaust. Amir quoted $60 but charged $125 which by law is illegal. U was never notified prior to repair the cost would increase more than 10%. Also on my last oil change done here they used the wrong oil. They offered to correct but whenever I ask about it they never correct it.
Not Recommended

BF
gravatar
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/22/2020
verified customerVerified Customer
Diagnosis
Lost use of my clutch so had my car towed in. Told Amier clutch problem. He ordered replacement and installed it only to find it was the clutch Master Cylinder that was the problem. Told me he would have to charge me to remove the new clutch if I only wanted the Master Cylinder replaced. So I ended up paying $1280 for. Master Cylinder replacement which should have cost no more than $400 if it were properly diagnosed from the start.

On a positive note Amier is a very nice guy who was doing the best he could under the circumstances as he wasn’t the person responsible for determining what my issue was. At least i don’t believe he was.
Recommended
The Team at C. from CarNation responded on 08/22/2020 08:46 AM

Sorry to hear about your experience Mr. Fahy. As for the misdiagnosis, the vehicle was towed in and you had said that it needs a clutch. When the technician had removed the old clutch and saw that it was still in good condition, we called you to get some more information on what happened with the vehicle that you concluded that it needed a clutch. We even had the Technician speak to you on the phone to get some insight but you insisted that its the clutch and just replace the clutch - we replaced the clutch. The vehicle did not move any more than when it had arrived with the new clutch and the technician diagnosed the clutch master cylinder. You were never charged a diagnostics fee. The reason the removal of the new clutch would be expensive is because the removal would take about 5-6 hours labor time. You were informed that it would have to be charged if we were to remove the new clutch. We discounted the labor for the clutch master cylinder completely and more in order to help you out. You were only charged for the part side on the clutch master cylinder. Again, apologize for the inconvenience YOUR diagnoses has caused.


Displaying Review 1 - 15 of 75 in total
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(124 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(129 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(779 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(867 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,337 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.