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Carafello's Full Service Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(108 Reviews)
100
Write a Review
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Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Quality Used BMW, dealer in Norfolk VA is dedicated to providing you with the ultimate automobile buying and auto service experience. Carafellos Auto is your #1 source for buying a quality pre-owned vehicle. We have extensive relationships in the dealer community allowing us to purchase a wide variety of lease returns and new car trades Quality Used BMW, dealer in Norfolk VA is dedicated to providing you with the ultimate automobile buying and auto service experience. Carafellos Auto is your #1 source for buying a quality pre-owned vehicle. We have extensive relationships in the dealer community allowing us to purchase a wide variety of lease returns and new car trades at exceptional values. This enables Carafellos Auto to pass along huge savings on the highest quality vehicles of your choice. ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(757) 995-2018
Visit Website
Open
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6328 East Virginia Beach Blvd, Suite B Norfolk, VA 23502
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Carafello's Full Service Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(108 Reviews)
Write a Review
Recent Reviews
CF
gravatar
CIARRA F.
Suffolk, VA
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2026
verified customerVerified Customer
10
Excellent Work!
I recently purchased a used 2010 Nissan Murano and it was driving loud. I thought it was the engine but it was actually the exhaust. Ryan made me feel comfortable and explained the repairs that were needed. Yari (the lady at the front I think that’s her name ) worked with me when the warranty company denied to pay for the repairs. They gave me a fair price on the repairs needed and thoroughly inspected my entire vehicle. They got me in and out in 2 hours! I will definitely come back to them and also recommend them to my friends and family!
The Team At from Carafello's Full Service Auto Repair responded on 01/17/2026 09:42 AM

We appreciate your kind words and are glad you felt at home with us while we tackled the mystery of the noise. It seems your Murano is now ready for a quiet road trip—happy travels!

Service Coupons and Posts
Thanks for the kind words! We're here to battle unprofessional warranty companies and keep your car running smoothly. 🚗💪 #TeamCarafello #AutoRepairHeroes
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Thanks for the compliment! We like to think of ourselves as car whisperers. 🚗✨ #Carafellos #BestMechanic
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Thanks for the shoutout! 🚗💨 We love making your ride smooth and your day brighter! #AutoRepair #CustomerLove
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Wow, 100000/10? We’re blushing! 😅 We're thrilled you love our crew, the adorable shop pup, and your new ride! Thanks for being part of the Carafello’s family! 🐾❤️ #CarafellosAuto #DreamCarVibes
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