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Carafello's Full Service Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(106 Reviews)
100
Write a Review
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Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Quality Used BMW, dealer in Norfolk VA is dedicated to providing you with the ultimate automobile buying and auto service experience. Carafellos Auto is your #1 source for buying a quality pre-owned vehicle. We have extensive relationships in the dealer community allowing us to purchase a wide variety of lease returns and new car trades Quality Used BMW, dealer in Norfolk VA is dedicated to providing you with the ultimate automobile buying and auto service experience. Carafellos Auto is your #1 source for buying a quality pre-owned vehicle. We have extensive relationships in the dealer community allowing us to purchase a wide variety of lease returns and new car trades at exceptional values. This enables Carafellos Auto to pass along huge savings on the highest quality vehicles of your choice. ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(757) 995-2018
Visit Website
Closed
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6328 East Virginia Beach Blvd, Suite B Norfolk, VA 23502
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Carafello's Full Service Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(106 Reviews)
Write a Review
Recent Reviews
DJ
gravatar
DARVEEN J.
Chesapeake, VA
Nissan JUKE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2025
verified customerVerified Customer
10
Great Customer Service
From the beginning of my service to the end Carafello's kept me informed with what was going on with the service for my car. I think her name was Yari, she fought for my rights with my unprofessional warranty company! And she nor Ryan did not let up on the warranty company until they handle their business. Carafello even took a pay cut, to make sure I was treated fairly. I will forever be grateful for this company. I will also refer my friends to them. As far as the warranty company, I put in a Cancelation because they did not handle their business with Carafello's professionally!
The Team At from Carafello's Full Service Auto Repair responded on 12/06/2025 09:41 AM

We appreciate your fantastic feedback! It seems Yari and Ryan wouldn't take "no" for an answer; a worthy team indeed!

Service Coupons and Posts
Thanks for the compliment! We like to think of ourselves as car whisperers. 🚗✨ #Carafellos #BestMechanic
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Thanks for the shoutout! 🚗💨 We love making your ride smooth and your day brighter! #AutoRepair #CustomerLove
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Wow, 100000/10? We’re blushing! 😅 We're thrilled you love our crew, the adorable shop pup, and your new ride! Thanks for being part of the Carafello’s family! 🐾❤️ #CarafellosAuto #DreamCarVibes
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