Camelback Hyundai is located in northeast Phoenix AZ. We are convenient from Scottsdale, Tempe, Glendale, Mesa, and surrounding areas. Call us today to schedule a service visit. Our expert technicians are here to help you keep your vehicle running like new! Camelback Hyundai is located in northeast Phoenix AZ. We are convenient from Scottsdale, Tempe, Glendale, Mesa, and surrounding areas. Call us today to schedule a service visit. Our expert technicians are here to help you keep your vehicle running like new!
When I went to AutoNation Hyundai to purchase a replacement, I was informed that new car purchases should always include two key fobs. They advised me to contact my dealership to request the missing key fob or a refund for the replacement cost.
I reached out to the sales agent I worked with, Don, to explain the situation. However, he refused to address the issue, offer a replacement, or refund my expense. This lack of support has been extremely frustrating, and I feel that the omission of the second key fob might have been intentional, preying on customers who may not be familiar with standard practices.
I expect your dealership to address this matter promptly by either providing the missing key fob or reimbursing me for the replacement cost. I hope this issue can be resolved quickly and fairly.