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Byfield Auto

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(22 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Welcome to Byfield Auto, your trusted destination for comprehensive auto repair and maintenance. We service all makes and models, both foreign and domestic, ensuring your vehicle gets the expert care it deserves. From routine maintenance to complex repairs, our skilled technicians have you covered. Schedule your appointment today for Welcome to Byfield Auto, your trusted destination for comprehensive auto repair and maintenance. We service all makes and models, both foreign and domestic, ensuring your vehicle gets the expert care it deserves. From routine maintenance to complex repairs, our skilled technicians have you covered. Schedule your appointment today for reliable, top-quality auto service! ...more

Categories
Auto Repair, Insurance, Transmission Repair
Contact
(978) 462-4530

Business Hours

Mon
7:30 AM - 4:00 PM
Tue
7:30 AM - 4:00 PM
Wed
7:30 AM - 4:00 PM
Thu
7:30 AM - 4:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
96 Orchard St Newbury, MA 01922

Affiliations

ASE
BBB
Technet
AC Delco
Byfield Auto's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(22 Reviews)

LC
Lisa C.
Newbury, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Excellent!!
Service at Byfield Auto is the BEST! Their efficiency and fairness ( very fitting middle names!!) is second to none. They rock!!!!!
John C. from Byfield Auto responded on 06/25/2025 09:40 AM

We appreciate your glowing review! It sounds like our team has really hit the mark with efficiency and fairness, a combo worth celebrating. We're delighted to know you feel we rock—it's nice to have someone else in the fan club! We look forward to keeping the good vibes rolling when you need us next.


RL
Robert L.
Georgetown, MA
Honda Pilot Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
I would recommend to everyone
Honest, friendly fair service!!!
I have been going there for years, always walk away, satisfied
John C. from Byfield Auto responded on 06/22/2025 09:41 AM

We’re glad to hear that you’ve had such positive experiences with us over the years! It’s great to know that our honest and friendly service keeps you coming back for more. Your satisfaction is our favorite outcome, and it’s customers like you who make our day. Here’s to many more years of keeping your wheels turning smoothly!


BS
Beth S.
Byfield, MA
Kia Sportage Plug-In Hybrid X-Line Prestige
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Great service/great communication!
We very pleased to be able to have our cars serviced at Byfield Auto. They are extremely friendly, helpful in identifying issues with our vehicles. Their pricing is fair and they are upfront with the costs for the repair work.
John C. from Byfield Auto responded on 06/20/2025 09:41 AM

We're glad to hear that you had a positive experience at Byfield Auto! It sounds like our team hit the sweet spot of friendliness and efficiency while tackling your vehicle issues. We believe that transparency in pricing is key; we want you to feel as good about the cost as you do about the service. If your car ever needs a spa day again, you know where to find us!


JS
John S.
Byfield, MA
Chevrolet Silverado 1500 LT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2025
verified customerVerified Customer
8
Auto
Very nice
John C. from Byfield Auto responded on 06/16/2025 09:42 AM

We're glad to hear you had a nice experience with us! It sounds like we nailed at least one aspect of your visit. If there's anything we can do to bump that star count up to five next time, just let us know. We aim to make every visit a 10 out of 10!


PC
Peter C.
Volvo XC60 T6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great service
Highly recommend. Explains things so can easily understand the problem and recommended fix. Reasonable prices.
John C. from Byfield Auto responded on 06/15/2025 09:42 AM

It's fantastic to hear that you found our explanations clear and easy to understand. We aim to take the mystery out of car problems—because no one likes a mystery on their morning commute. And reasonable prices are our way of saying we appreciate your business while keeping your wallet happy. We're here whenever you need us, ready to solve those automotive puzzles!


JM
Joy M.
Honda CR-V EX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Excellent service, fair prices
This is a place you can trust.
John C. from Byfield Auto responded on 06/13/2025 09:43 AM

We appreciate your trust in us! It's wonderful to hear that you feel confident in our services. Trust is a two-way street, and we're dedicated to keeping that road smooth and well-paved. If there's anything else we can do to ensure your experience remains top-notch, just let us know!


EC
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Elizabeth C.
Byfield, MA
Honda CR-V LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Honest, skilled and friendly shop
What a blessing John and the guys at Byfield auto have been for me for years. Highly recommend!
John C. from Byfield Auto responded on 06/08/2025 09:42 AM

We're delighted to hear that our team at Byfield Auto has been a blessing for you! It's always wonderful to build long-lasting relationships with our customers. We're here to keep your wheels turning and your car smiling. Your recommendation means the world to us, and we appreciate you being a part of the Byfield family!


BD
Bob D.
Newbury, MA
Jeep Cherokee Trailhawk
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Years and years of reliable and dependable service
Thanks John and staff for handling our recent tire issue in a timely manner
John C. from Byfield Auto responded on 06/01/2025 09:41 AM

We appreciate you taking the time to share your experience with us! It's wonderful to hear that John and the staff were able to tackle your tire issue efficiently. We always aim to keep our customers rolling smoothly, quite literally! If there’s anything else we can help with, just let us know. Happy driving!


MO
Mike O.
GMC Sierra 1500 SLT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Keeping my family moving
Great guys, great service always reasonable.
John C. from Byfield Auto responded on 06/01/2025 09:41 AM

We're glad to hear you had a positive experience! It sounds like we've managed to hit the sweet spot of service and reasonableness—it's a balance that's harder to find than a parking spot on a busy Sunday! We appreciate your business and look forward to keeping the good vibes rolling.


JG
John G.
Rowley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Recommended
Been going there for years. Never had a bad experience. Plan to continue doing so in the future. Highly recommend them.
John C. from Byfield Auto responded on 05/30/2025 09:40 AM

It's fantastic to hear that you've been enjoying your visits over the years! We strive to keep the good times rolling and it seems like we've hit the mark for you. Your recommendation is like gold to us, and we can't wait to keep providing the quality service you've come to expect. Here’s to many more years of smooth rides and happy experiences!


PB
Pam B.
Land Rover LR2 HSE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Byfield Auto is always thorough and prompt. They are a pleasure to deal with
Byfield Auto is always through and efficient, They are reliable and a pleasure to deal with
John C. from Byfield Auto responded on 05/30/2025 09:40 AM

We appreciate your feedback! It’s fantastic to hear that you find our team thorough and efficient. Reliability is our middle name—well, not literally, but you get the idea. It's always a pleasure to work with customers like you, and we look forward to continuing to provide you with top-notch service.


TW
Thomas W.
Ipswich, MA
Honda Pilot EX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Great
Great
John C. from Byfield Auto responded on 05/25/2025 09:43 AM

We appreciate the simple yet impactful feedback! Sometimes, the best things in life really are short and sweet. We're glad you had a great experience with us. If there's anything you loved most, feel free to share! Your insights are always welcome.


LC
Lisa C.
Newbury, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
I have been one of their customers for many years now.
Great team, efficient, fair, reasonable - do a great job.
John C. from Byfield Auto responded on 05/24/2025 09:42 AM

We appreciate your feedback and are glad to hear that you had an excellent experience with our team. Efficiency and fairness are our middle names (okay, not really, but wouldn’t that be something?). Rest assured, we strive to keep our services reasonable while delivering top-notch work. We look forward to seeing you again when you need us!


PC
Peter C.
Volvo XC60 T6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great service
Nice people
Great mechanics
Excellent at diagnosising problems.
Very good pricing.
John C. from Byfield Auto responded on 05/22/2025 09:42 AM

It's fantastic to hear that our team left a positive impression on you! We pride ourselves on our knack for diagnosing car problems—almost like we have a secret decoder ring. And when it comes to pricing, we aim to keep things fair, because who said quality service has to break the bank? We appreciate your support and look forward to helping you again in the future!


KH
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Karen H.
Byfield, MA
Ford Fusion SEL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Reliable quality service
Have trusted them for years and no regrets! Great business!
John C. from Byfield Auto responded on 05/16/2025 09:42 AM

We appreciate you sharing your experiences with us. It’s wonderful to know that we’ve been a reliable partner for you over the years. Trust is hard to come by these days, but it sounds like we've managed to earn yours—our team must be doing something right! If you ever need anything else, just know we’re here and ready to keep your vehicle in top shape. Cheers to many more great years together!


Displaying Review 1 - 15 of 22 in total
Offers and Posts
Thanks for the "Great" feedback! 🌟 We're thrilled to rev up your automotive experience. If your ride could talk, we know it’d give us 5 stars too! 🚗💨 #ByfieldAuto #CustomerAppreciation
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We appreciate the kind words! 🚗✨ Honesty and helpfulness are our fuel! Thank you for recognizing our team's efforts. We're always here to steer you right! #ByfieldAuto #CustomerAppreciation
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Thank you for the kind words! We're thrilled you found our team efficient and fair. We promise to keep working hard to keep your car running smoothly! 🚗💨 Remember, we're only a pit stop away! #ByfieldAuto #CarCareExperts
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Big thanks for the awesome review! We're thrilled you found our team nice, our mechanics great, and our pricing just right. Remember, we're here to keep your ride running smoothly! 🚗💨 #ByfieldAuto #CustomerAppreciation
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Thank you for your long-standing trust! We’re thrilled to be your go-to for all things automotive. No regrets here either—just happy cars! 😄🚗 #ByfieldAuto #CustomerAppreciation
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We truly appreciate your loyalty over the years! 🚗✨ John and the team are always here to keep your rides running smoothly and fairly. Thanks for trusting us with your vehicles! Here's to many more miles together! #ByfieldAuto #CustomerAppreciation
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Thank you so much for your kind words! We pride ourselves on being the reliable pit crew for your vehicle. 🚗💨 Your trust means the world to us! Keeping you rolling safely is our mission! #ByfieldAuto #AutoCare
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Thank you for your kind words! We're thrilled to be your go-to mechanic 🚗🔧. Trust is key, and we're here to keep your ride solid and safe. We appreciate your recommendations—keep them coming! #ByfieldAuto #TrustworthyService
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We’re thrilled to hear you feel well taken care of! 🚗💨 Our team loves diagnosing your car troubles like it’s a fun puzzle. Thanks for the shout-out—your recommendation means the world to us! 🔧❤️ #ByfieldAuto #AutoCare
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🚗 Huge thanks for the glowing review! We're thrilled you enjoyed our prompt service and clear communication. We're like the pit crew for your car—fast and reliable! 🛠️ Can't wait to see you again! #ByfieldAuto #CarCareConfidence
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