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SureCritic / Auto Repair / Brookhaven Automotive
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Brookhaven Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(350 Reviews)
-100
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Score Details

5 stars
88%
4 stars
9%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

For over 10 years, we have been serving Norman, Oklahoma and the OKC Metro area with quality auto repair. We look forward to providing all of your auto care needs. We offer service that is honest, friendly and reliable from a staff that has over 60 years cumulative experience in the automobile repair industry!
Brookhaven Automotive is For over 10 years, we have been serving Norman, Oklahoma and the OKC Metro area with quality auto repair. We look forward to providing all of your auto care needs. We offer service that is honest, friendly and reliable from a staff that has over 60 years cumulative experience in the automobile repair industry!
Brookhaven Automotive is a Napa AutoCare Center that employs ASE Certified Technicians. That also means that we have a Nationwide Warranty! ...more

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(405) 310-2279
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1121 Rambling Oaks Dr. Norman, OK 73072-4112
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Brookhaven Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(350 Reviews)
Write a Review
Recent Reviews
DB
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Deta B.
Norman, OK
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/28/2023
0
Tire repair
Need tire repaired. They look at it and said it's not repairable. He ordered a tire. Was gonna take all day. I got to thinking and was getting a bad feeling and wasn't gonna wait all day. Took tire somewhere else and they fixed it at no charge. I won't go back to this place. I don't trust them anymore.
JL
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Jay L.
Norman, OK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/11/2021
0
Fake profile
A friend recommended Brookhaven so I googled it and came across this page. When I arrived I saw that this was a different business trying to steal the name of a much older and well-established shop! Very shady!
AM
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andy m.
Norman, OK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/19/2018
Beware!
Come here for your $100 oil change with "free" tire rotation. Charged us $40 for oil because we needed 3 additional quarts (not synthetic). Wow, you've lost my business...
Not Recommended
RG
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ronald g.
Newcastle, OK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/28/2016
brookhaven auto norman
can't fix a Mercedes paid 169.87 for nothing. they removed both valve covers and didn't find broken oil tube. they did find time to bill me
Not Recommended
SA
Suzanne A.
Norman, OK
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2014
verified customerVerified Customer
Category: Service
Suzanne said they had reasonable prices. The service was quick and they were very helpful.
Recommended
NJ
Nina J.
Norman, OK
Dodge Durango
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/03/2014
verified customerVerified Customer
Category: Service
Nina said the business provides good service and she is also very happy with them.
Recommended
BL
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Bobbie L.
Norman, OK
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2014
verified customerVerified Customer
Fast and accurate
My car died completely. James guessed an old failed battery and he was right. They got the correct battery, and I was in and out in about 30 minutes. Can't ask more than that!
Recommended
KH
Ken H.
Oklahoma City, OK
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2014
verified customerVerified Customer
Category: Service
Spoke with Joy. She said there were no problems and she has already recommended this business to others.
Recommended
AE
Alex E.
Abilene, TX
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2014
verified customerVerified Customer
Category: Service
Alex said the business took care of him in a timely manner and they were good to deal with.
Recommended
SG
Stan G.
Labadieville, LA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2014
verified customerVerified Customer
Category: Service
Stan said he likes James. The business knows him by name, they treat him right, and he trusts them.
Recommended
AL
Alan L.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2014
verified customerVerified Customer
Category: Service
Alan said they are helpful. They are honest and he likes going to this business. They are local, which he likes.
Recommended
FG
Francine G.
Norman, OK
Mercedes-Benz C250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2014
verified customerVerified Customer
Category: Service
Francine said she has used the business to check out the vehicle before she purchased and she has used them for several oil changes. They have been very honest, punctual, professional and timely. She stated she feels special when going there.
Recommended
JH
Jeanette H.
Norman, OK
Mercury Sable
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2014
verified customerVerified Customer
Category: Service
Jeanette said the business is very good.
JH
Jeanette H.
Norman, OK
Mercury Sable
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2014
verified customerVerified Customer
Category: Service
Jeanette said the business is very good.
Recommended
LD
Laura D.
Norman, OK
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2014
verified customerVerified Customer
Category: Service
Laura said so far the repairs are fixed and have stayed fixed. She said they got her in and repaired the vehicle quickly.
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