Business Solutions
SureCritic / Tire Repair / Brake Zone Total Car Care
business image

Brake Zone Total Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(448 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Brake Zone Total Car Care
is your local auto shop serving the VANCOUVER, WA area. Give us a call for your automotive needs. Brake Zone Total Car Care
is your local auto shop serving the VANCOUVER, WA area. Give us a call for your automotive needs.

Categories
Tire Repair, Car Maintenance, Towing Service
Contact
(360) 573-9663
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
9505 NE 15th Ave Vancouver, WA 98665
Get Directions
Brake Zone Total Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(448 Reviews)
Write a Review
Recent Reviews
SK
skender k.
Vancouver, WA
Saturn Outlook
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Must Visit!
Phenomenal and professional people that get the job done. Will definitely frequent more often.
DA
gravatar
DOMINIC A.
Vancouver, WA
Nissan Versa Note
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Saved my but
Got told yesterday that I needed to drive to Seattle and back twice in a week out of nowhere. I needed some maintenance done and they did me a solid and fit me in the day I called. Outstanding service and work.
TA
gravatar
THERESA A.
Ridgefield, WA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Oil change
Great place! Love these guys!
SG
SCOTT G.
Vancouver, WA
Oldsmobile Alero
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
What you want and more!
This is where I take my car. It's where I took my last car, and even moving from Washington down into Oregon these are the guys for me.

They ask what you're looking to get done, what you might want them to look at, keeping accurate records on all work and warranties. Maintenance on a vehicle cost time and money, waiting til something needs repairs ten times as much.

A good shop is a busy shop! I try to make my appointments at least two weeks in advance.
EW
gravatar
ELISE W.
Vancouver, WA
Lexus IS 250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Great job!
They did great and were very communicative. Highly appreciated.
BS
gravatar
BARB S.
Vancouver, WA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Excellent service
I highly recommend brake zone, the customer service is outstanding! My Camry runs as good as a new car. Their prices are reasonable and their work is guraranteed.
Verified Customer
Vancouver, WA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Not trying a gouge you
Chris was nice and professional. Told me what was needed and what was NOT!
JD
gravatar
jesus d.
Vancouver, WA
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
10
Found my place
It feels rare to find places like this these days, and I'm so glad to have found Brake Zone. Everyone was incredibly helpful, you can tell they care by just standing in line waiting for your turn, and the wait time no longer matters.
Verified Customer
Vancouver, WA
INFINITI G37 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
The place you trust with your investment
We spend a lot of money and time to buy a vehicle, and when something’s wrong, more than anything we want it fixed, quickly efficiently, and back to the way things were before something went wrong.. That’s what Brake Zone Total Care Care did for us.And in a very personal and professional manner. Won’t be going anywhere else in future. We found someone to trust, for our vehicles, and us.
Verified Customer
Vancouver, WA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great
They care about their customers and doing the job right.
MP
gravatar
MERCIE P.
Vancouver, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Engine issues
We took our truck to one of our favorite automotive shops, and once again, they did not disappoint. These guys are honest, thorough, and genuinely care about their customers. They took the time to explain everything clearly and worked within our budget to make the most of both our time and money. It’s rare to find a shop this trustworthy—highly recommend!
Verified Customer
Vancouver, WA
Kia Forte5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
10/10 customers service
10/10 customers service and super trustworthy, always working to make sure it works best for you (customer) great people all around making sure my car is always ready for the road.
KC
gravatar
KRISTY C.
Vancouver, WA
INFINITI M45
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
High quality work, great team to work with!
I’ve been using Brakezone for 5 years and have never had one complaint. They have performed numerous repairs on multiple vehicles for me and not one issue has popped up, and if it did their policy is “bring it back, we’ll fix it”. All around great group of guys working there, Jake, Chris, and Mark are friendly and honest about what you need to do to keep your vehicle safe without trying to get you to fix things that aren’t a real issue. As a woman, I’ve been to plenty of shops that try to take advantage of me and tell me I need things I don’t need, and that just never happens here. I recommend them to anyone I know and will continue to do so. As far as I’m concerned, I will never go to another shop. This place is hands down the best!
RE
gravatar
ryker e.
Vancouver, WA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Fantastic and friendly service
This was a great local shop! Everyone was friendly, listened to what I needed, didn't try to sell me on extras. They beat the prices of two competitors I had gotten quotes from. My vehicle was taken in immediately to be worked on, I was out in a very reasonable amount of time. Thank you Jake and Mark! Very happy to have found a shop I can trust and depend on for my vehicle maintenance!
EC
gravatar
ELYANA C.
Portland, OR
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Amazing service as always!
Chris and the entire staff here are always extremely helpful and take amazing care of their customers. I bring all my cars here anytime they have an issue, highly recommend bringing yours too!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.