business image

Brad's Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(217 Reviews)
-50
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-50
Net Promoter Score ®

Business Details

Categories
Contact
(321) 723-4034

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2520 Palm Bay Rd NE Palm Bay, FL 32905-3522
Brad's Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(217 Reviews)

MM
gravatar
M M.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2023
10
Excellent service
Greatly appreciate the owner Jerry and all the staff that took care of us! Excellent service , best business in town.

KB
gravatar
Kayt B.
Palm Bay, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2023
0
500.00 car not fixed actually worse
I too my car for an inspection on pt cruiser 2005, had a knocking over front tire drivers side. They inspected it said it was inner tie rods. I had them fix it, but the car has a louder more often knocking. I’m so annoyed I paid 500.00 with no fixed car. I spoke to them twice about how unhappy I am, just came back with oh maybe it’s the struts, $1000.00. What was inspection for? Don’t go there is all I can say.

KB
gravatar
Kayt B.
Palm Bay, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2023
0
500.00 car not fixed actually worse
I too my car for an inspection on pt cruiser 2005, had a knocking over front tire drivers side. They inspected it said it was inner tie rods. I had them fix it, but the car has a louder more often knocking. I’m so annoyed I paid 500.00 with no fixed car. I spoke to them twice about how unhappy I am, just came back with oh maybe it’s the struts, $1000.00. What was inspection for? Don’t go there is all I can say.

EB
gravatar
Extremely B.
Palm Bay, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/27/2022
0
Go anywhere but here.
I am physically sick over how much money that has been spent and car still broken.

SR
Shawnie R.
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customerVerified Customer
Excellent customer service
Everyone is friendly and professional, I was in an out for a oil change. Great customer service from everyone
Recommended

FC
gravatar
Floyd C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customerVerified Customer
Great communication and integrity
Jerry was very responsive with email. Most garages advertise the function but rarely respond. They reached out to me periodically to provide the status of my job which was a very difficult diagnostic. In the end, they couldn't pin point the exact problem but provided a recommendation for next steps. The great thing is they did not charge me for their time because they couldn't give me a definitive answer. This is the second garage I've taken this car to. The first garage also couldn't pinpoint the problem but charged me $130 anyways.
Recommended

AH
gravatar
Alan H.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customerVerified Customer
Customer service&price
Friendly service. Do what is needed.
Recommended

JB
gravatar
Jessica b.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2021
verified customerVerified Customer
Great place
Had an easy and wonderful experience! Everyone was great and my car was finished quickly. Very affordable, I'll be using them again!
Recommended

JD
James D.
Palm Bay, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/25/2021
verified customerVerified Customer
Category: Service
James said he was reasonably pleased with the service experience and would go again.
Recommended

JE
gravatar
John E.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customerVerified Customer
Great work
I chose Brad's because they are Family owned. I waited several weeks after the vehicle was completed to see how well they had done.
I now consider Brad's to be my mechanic.
Job well done!
Recommended

TM
gravatar
Torrie M.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
Great job! Wonderful Staff!
I was extremely satisfied with Brad's Auto service. Jerry the owner and the staff was very helpful in explaining the procedure of the work needing to be done. They were all very polite. The shop itself is very clean and organized. The mechanic (Shaffin) that worked on my vehicle is excellent and very knowledgeable. I would definitely recommend them to anyone. They will now be my forever auto shop. Great job!
Recommended

SF
gravatar
Steve F.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2021
verified customerVerified Customer
GENUINE SERVICE
I had my car stranded in Palm Bay and needed my BMW 528i fixed. Being a law student, I wasn’t able to afford hefty prices that the dealers would charge and Brads Auto understood that. Jerry was able to locate the problem, find a frugal way of solving the problem and had me on the road in no time. Also, they offer financing options just in case! They can virtually take care of any make and model so go over to Brads Auto and check out Jerry for some straight forward help!
Recommended

DM
gravatar
DAVID A M.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
Service
Just had my F-150 Ecoboost timing chains and water pump done, great customer service and truck purrs like a kitten. I
Always judge a place buy how organized it is and Brads gets 5 stars.
Recommended

DM
gravatar
David M.
Palm Bay, FL
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
verified customerVerified Customer
Service
Jerry and his team did a great job fixing the timing chain on my F-150 econoost. Purrs like a kitten . Also comes with a warranty to boot. Would highly recommend them for your next repair.
Recommended

JH
gravatar
Jeff H.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
verified customerVerified Customer
Close to my home. Have used them for years
Feel like I was told the truth about my cars problem. Jerry was knowledgeable and the staff professional
Recommended
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,540 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(105 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(265 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(159 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(7 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.