business image

Blue Ridge Automotive

Average Score

4.9

(988 Reviews)

94

Schedule Appointment

Score Details

ReScore Reviews^™

ReScore

Original Review

0

Total ReScores^™

-

ReScore^™ Average

94

Net Promoter Score ^®

Business Details

About

If you’re looking for auto repair in Harrisonburg, VA, you’ve found us. Here at Blue Ridge Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Harrisonburg car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Blue If you’re looking for auto repair in Harrisonburg, VA, you’ve found us. Here at Blue Ridge Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Harrisonburg car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Blue Ridge Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Harrisonburg offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our Harrisonburg car service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Harrisonburg, we are totally confident that Blue Ridge Automotive is the best option in town! ...more

Categories

Repair Shop, Auto Repair, Car Maintenance

Contact

(540) 438-0550

Open

1790 Harpine Hwy Harrisonburg, VA 22802

Blue Ridge Automotive's Reviews

4.9

(988 Reviews)

Reviews that include

Blue Ridge Automotive 64

Recent Reviews

JR

JENNIFER R.

Broadway, VA

Toyota Tundra 2WD Truck

06/12/2025

Verified Customer

10

Great service as always!

I left with a cool ride after getting my AC charged up.

QM

QUENTIN M.

Harrisonburg, VA

Suzuki Sidekick

06/09/2025

Verified Customer

10

Great friendly personable mechanic s and personal

Great friendly personable mechanics and staff that pay attention to details and do a good job

EP

ED P.

06/05/2025

Verified Customer

10

Great customer service that Chad had always provided

They did what I requested and check everything out to make sure my car was ready for the 11 hours trip to Cape Cod.

Verified Customer

Harrisonburg, VA

05/23/2025

Verified Customer

10

Assisted us with our unscheduled problem, despite their fully-loaded scheduled work

We picked up a nail on the way home from work, dropped off the car and walked home, after adding a request for VA inspection, soon to be required. BR Auto worked us in with sufficient time to take our trip 2 days later, despite their fully-scheduled work load.

ST

STEVEN T.

Harrisonburg, VA

Chevrolet TrailBlazer

05/21/2025

Verified Customer

7

blazer

service was great in and out i like very much saves time

KB

KAREN B.

05/21/2025

Verified Customer

10

Annual state inspection

Courtesy, promptness, communication, professional completion, no surprise charges.. it's all there!

JR

Jordan R.

Virginia

Chevrolet Equinox

05/16/2025

Verified Customer

Category: Service

Jordan said they're good people and they do their best. They do a nice job but their attention to detail isn't all that great. When he picked up his vehicle, the light bulb in the blinker was out. He also had two vehicles there and they inspected the wrong one. They are able to handle his large fleet of vehicles, though, and he knows they care.

Recommended

NM

Norah M.

Virginia

05/16/2025

Verified Customer

Category: Service

Norah said everyone was super friendly, helpful, and she thoroughly enjoyed the experience.

Recommended

CM

Curtis M.

Virginia

05/06/2025

Verified Customer

Category: Service

Curtis said got no complaints with the work done, so far it has been cheaper than the place he used to take their vehicle.

Recommended

EH

Esther H.

Virginia

Chrysler Town & Country LWB

05/02/2025

Verified Customer

Category: Service

Esther said they are very great.

Recommended

SC

SUSIE C.

04/22/2025

Verified Customer

9

Fast and friendly

Appointment within a few days. Convenient for a drop off in the morning and pickup at the end of my work day. Staff always friendly and polite. I have been using their services for a few years already and so do several of my coworkers. I don’t see any reason to go anywhere else.

GB

GAIL B.

Harrisonburg, VA

Toyota Highlander

04/21/2025

Verified Customer

10

Humming along

Blue Ridge Auto is the reason our 2003 Toyota @ 250,000+ miles is still humming along. We are grateful to them.

JS

Jeremy S.

Linville, VA

04/11/2025

Verified Customer

Category: Service

Jeremy said they are good, honest, quick and professional.

Recommended

LS

Larry S.

Virginia

Toyota Highlander

04/11/2025

Verified Customer

Category: Service

Larry said they take care of exactly what he wants them to do. They are pleasant to work with and talk with.

Recommended

SM

SELENA M.

Staunton, VA

04/10/2025

Verified Customer

10

Amazing service

Great service & great people

Displaying Review 1 - 15 of 988 in total

Service Coupons and Posts

Thanks for your understanding! 🚚⏳ We love working on every truck that rolls in, even if it takes a bit longer. Quality takes time, and we appreciate your patience! Keep cruising! #BlueRidgeAutomotive #TruckLove

Thanks for the fantastic review! 🚗 We're thrilled to have you as a loyal customer for 6 years! Your trust in our team means the world to us. Always here to keep you rolling smoothly without breaking the bank! 😄 #CustomerAppreciation #BlueRidgeAutomotive

Thanks for the awesome shoutout! 🚗 We're thrilled to have your car back on the road sooner than expected. It’s like a surprise party, but for your wheels! 🎉🔧 Keep rolling with us! #BlueRidgeAutomotive #QuickService

Thanks for the awesome review! 🚗💨 We pride ourselves on getting things done promptly, so your vehicle can hit the road again in no time. Stop by anytime for speedy service and a smile! #BlueRidgeAutomotive #QuickService

Wow! Thanks for the awesome shoutout! 🚗✨ Our team loves getting their hands dirty and fixing everything that rolls in! We're here to help – one car at a time! #BlueRidgeAutomotive #WeFixEverything

We’re thrilled to hear our friendly and knowledgeable team has kept your vehicles in top shape! 🚗💙 Your recommendation means the world to us. Remember, we’re here to keep your ride as smooth as butter! 🧈 #BlueRidgeAutomotive #CustomerAppreciation

We're thrilled to hear you had such a great experience with us! 🚗💨 From dragging shields to smooth rides in under an hour, we're here to keep your wheels turning. Thanks for trusting the family! 😊 #BlueRidgeAutomotive #CustomerCare

✨ We're blushing! Thanks for the glowing review! 🌟 At Blue Ridge Automotive, we strive for excellence, and we're thrilled to have hit the mark. If your ride needs a boost, just remember, we're only a wrench throw away! 🚗💨 #AutoCare #CustomerLove

Thank you for trusting us with your automotive needs! 🚗✨ We love being the pit stop you can count on for any job, big or small! Your kind words fuel our drive to deliver exceptional service every time! #BlueRidgeAutomotive #CustomerAppreciation

Thanks for the stellar feedback! 🌟 We're thrilled our friendly service and speedy, thorough work impressed you. We always aim to make your experience a great one—just like a well-oiled machine! 🚗💨 #CustomerLove #BlueRidgeAutomotive

We’re revved up to hear you loved our service and atmosphere! 🚗✨ We promise to keep your vehicles running smooth! Thanks for making us your go-to spot—your loyalty means the world to us! ❤️ #BlueRidgeAutomotive #CustomerAppreciation

Thanks for the awesome review! 🎉 We're thrilled you're satisfied with our upfront service and quality repairs. If only our cars could talk, they’d sing our praises too! 🚗✨ #BlueRidgeAuto #QualityService

Big thanks for the glowing review! 🚗✨ We're here to keep your ride purring like a kitten, not a lion! No upsells, just honest care. 🐾 We're thrilled to have you in our Blue Ridge family! #CustomerFirst #HonestyInService

We love hearing that our team got you in and out fast! 🚗💨 We aim for quick service without skimping on quality—talk about a win-win! Thanks for the shoutout! 😊 #BlueRidgeAutomotive #QuickAndQuality

Thanks for the awesome shoutout! 🚗✨ We’re thrilled to be your go-to for auto repairs. Remember, we're always here to keep your wheels turning smoothly—and make sure you don’t look like a deer in headlights! 😄 #AutoCare #BlueRidgeAutomotive

Thank you for your loyalty! We're thrilled to keep your ride in top shape and your mind at ease. 🚗💨 Communication is key, and we're glad you appreciate it! Here's to more happy miles together! #BlueRidgeAutomotive #HappyDrivers

We're thrilled to be your go-to team! 🚗✨ Going beyond the extra mile is just our GPS setting. Thanks for trusting us with your ride! We're here for you every turn. #BlueRidgeAutomotive #CustomerCare

We aim to get it right the first time! 🚗✨ Thanks for trusting us with your ride. Your satisfaction is our fuel! Keep those engines purring! 🛠️ #FiveStarService #BlueRidgeAutomotive

We're thrilled to hear your aging car is getting the TLC it deserves! 🚗❤️ At Blue Ridge Automotive, we believe every car, old or new, deserves the royal treatment. Thanks for trusting us with your ride! #QualityService #CarCareExperts

? Wow, "great service" is music to our ears! ? We're revved up knowing we hit the mark with you! Whether it’s a tune-up or a tire change, we promise to keep your ride purring. Thanks for choosing us! ?? #BlueRidgeAutomotive #CustomerAppreciation

? We're revved up to hear you enjoyed our early bird service and pleasant crew! ?☀️ Our team loves starting the day right, and it sounds like we hit the mark! Thanks for the awesome feedback! #BlueRidgeAutomotive #CustomerLove

We're thrilled to hear about your great experience with Brandon! ?? Quick fixes and attentive service are what we strive for. It’s the little things that make a big difference! Thank you for spreading the love! ? #CustomerCare #BlueRidgeAutomotive

?? Quick and friendly service? Sounds like our kind of magic! We’re thrilled you had a great experience and can’t wait to see you again—no magic wands required! ? Thanks for choosing Blue Ridge Automotive! #CustomerAppreciation #AutoServiceMagic

We love hearing that our expert team keeps your wheels turning smoothly! ?? Thanks for trusting us with your automotive needs, big or small. Your support means the world to us! ? #TeamBlueRidge #QualityService

We appreciate your fantastic review! ? At Blue Ridge Automotive, we believe getting your car worked on should be a great experience—just like our repairs! ?? Thanks for choosing us! #CarCare #BlueRidgeAutomotive

Thanks for the awesome feedback! ?? We pride ourselves on being quick and clear—like a well-timed oil change. We’re here to keep you safe on the road! ? #BlueRidgeAutomotive #CustomerCare

We're thrilled to be your automotive advisors! ?? Helping you find the perfect ride is our pleasure. Who knew car shopping could be this much fun? Thanks for trusting us with your vehicle journey! ?✨ #BlueRidgeAutomotive #CarGoals

?? Wow, talk about a "brake"-through! We're thrilled to hear we diagnosed the ABS issue and saved you a hefty sum. Who needs a new system when a used one does the trick? Thanks for trusting us with your ride! #BlueRidgeAutomotive #SavingYouMoney

Thanks for the shout-out! ?✨ We strive to keep you and your ride happy! If your car could talk, it would definitely sing our praises! ?? #BlueRidgeAutomotive #HappyCars

?? We love being your tire-saving superheroes! ?‍♂️ Thanks for trusting us with your emergency and for the kind words! We're always here to keep you rolling smoothly. ?? #BlueRidgeAutomotive #TireHeroes

Thank you for the awesome feedback! We're thrilled to be your go-to car docs. ?? When your ride needs some TLC, you know who to call! Keep those wheels turning! ? #BlueRidgeAutomotive #FiveStarService

We're thrilled to hear that our team hit the right notes on your vehicle repairs! ?? No surprises, just solid service! Thanks for trusting your ride with us; we won’t tell it to go anywhere else either! ? #CustomerLove #BlueRidgeAutomotive

We're thrilled to hear you had an excellent experience with us! ?✨ Friendly service and top-notch workmanship are our jam! Thanks for the high five—and for the recommendation! ? #BlueRidgeAutomotive #CustomerAppreciation

We love offering a full range of services—like a buffet for your car! ??️ From state inspections to diagnostics, we’ve got your ride covered! Thanks for the great review! ? #BlueRidgeAutomotive #CarBuffet

Thanks for trusting us with your rides over the years! ?✨ We promise to keep your wheels turning smoothly. Here’s to many more miles together, and maybe a few pit stops for snacks! ? #BlueRidgeAutomotive #TrustworthyService

Thanks for making us your go-to for all things automotive! ?? Whether it's a classic ride or a modern marvel, we’ve got you covered. Keep those wheels turning and the good vibes rolling! #BlueRidgeAutomotive #YourCarOurPassion

Thanks for driving with us for so many years! ? We’re thrilled to keep your wheels turning smoothly. Your loyalty means the world to us—let’s keep the good times rolling! ? #CustomerAppreciation #BlueRidgeAutomotive

Thank you for the awesome review! ? We're not just about fixing cars; we believe in fixing vibes too! It's all about that smile magic here at Blue Ridge Automotive. ?✨ We appreciate your support! #GoodVibesOnly #CarCareMagic

Thank you for the kind words! At Blue Ridge Automotive, we believe a little politeness goes a long way—kind of like a smooth shock absorber! ? We appreciate your support! #AutoCare #ProfessionalService

Thank you for keeping it short and sweet! We love that you think we’re great! ?? We're here to keep your ride in top shape. Don’t be a stranger—come see us again soon! #AutomotiveExcellence #ServiceWithASmile

We love hearing that your visit was as smooth as a freshly waxed car! ?? Quick, painless, and affordable—that’s our motto! Thanks for the awesome feedback! Stop by anytime for more automotive TLC! ?✨ #BlueRidgeAutomotive #CustomerLove

Thank you for trusting Blue Ridge Automotive with your ride! ? We're thrilled to hear our service keeps you cruising smoothly. We promise to keep those valuations coming! Here's to many more miles together! ?✨ #AutoCare #BlueRidgeFamily

Thank you for trusting Blue Ridge Automotive! ⏳ We're glad you appreciate our no-pressure approach. We're here to keep your ride healthy and happy—no extra work unless absolutely needed! ?? #CustomerAppreciation #AutoCareDoneRight

We're thrilled you enjoyed our signature combo of great service, honesty, and a touch of humor! We're here to keep your wheels spinning smoothly! ?? #CustomerSatisfaction #AutoCare

Thank you for the kind words! We're grateful for your 5-star review and trust in our services. ? Our team is always here to offer top-notch information and service. Keep cruising worry-free! ? #CustomerAppreciation #BlueRidgeAutomotive

? Thanks for the 5-star review! ? We're glad you enjoyed our efficient service and pleasant people. We appreciate your support and look forward to helping you in the future. #CustomerAppreciation #QualityService

Hey there, Mark! ? We're thrilled to hear about your positive experience with us! Thanks for making us your go-to for car care. Here's to many more years of keeping your wheels on the road! ?️? #CustomerAppreciation #CarCare

? Thanks for the stellar review! We're glad to hear our team's friendly and helpful service made a difference. We're always here for you and your 1000+ questions! ? #CustomerSatisfaction #BlueRidgeAuto

? We’re thrilled to hear about your positive experience with us, Melissa! We always strive for honesty and transparency, and we're glad it resonated with you. Thank you for choosing Blue Ridge Automotive! #CustomerAppreciation #HonestService

? Thanks for the stellar review! We're happy to have helped Lola get her groove back. ??️ We'll make sure to share your kind words with Chad and the team. #CustomerSatisfaction #BlueRidgeAutomotive

? Thank you for the kind words! ? Keeping older cars running without breaking the bank is our specialty. Happy to help! #CustomerAppreciation #BlueRidgeAutomotive

Thanks for the recommendation! We're thrilled to have earned your trust. Your support fuels our dedication to delivering top-notch service. ?? #CustomerAppreciation #BlueRidgeAutomotive

Thanks for the ⭐⭐⭐⭐⭐ review, Benjamin! We're thrilled you had a great experience with our service. Let us know if you need anything else! #CustomerSatisfaction #FiveStarService ?

Thank you, Jim, for your ⭐️⭐️⭐️⭐️⭐️ review! We're delighted to be your go-to team for all things automotive. We're here to keep your wheels spinning smoothly! ?? #CustomerAppreciation #BlueRidgeAutomotive

Thanks for the 5-star review, Allen! ? We're here to ensure your daughter's car is in top shape while she's at EMU. We appreciate your trust in Blue Ridge Automotive! #HappyCustomers #CarCare

? Thank you for the kind words! We're thrilled to hear about your positive experience. Our team is dedicated to providing top-notch service with fairness and kindness. Can't wait to see you and your vehicle again! #CustomerExperience #FairTreatment

Thanks for the 5-star review! We're thrilled to have helped you breeze through your inspection. Let's keep that car running smoothly! ?? #CustomerAppreciation #HappyCustomers

Thanks, Ed! ? We're thrilled to hear you're happy with our service. Providing honest and fair service is our top priority, and we're glad to have met your expectations! #CustomerSatisfaction #FiveStarService

Thanks for the 5-star review! ? We're thrilled you had a great experience with us. Our team is always here to help you and your car! #CustomerSatisfaction #AutoRepair

Thanks for the stellar feedback, Alex! ? We're thrilled to hear about your positive experience. We strive to keep it real and provide top-notch service! #CustomerSatisfaction #BlueRidgeAutomotive

? Thanks for the 5-star review! ? We're thrilled to hear you had a great experience with us. Our team always stands behind our work and we're here for you whenever you need us! #CustomerSatisfaction #AutoRepair

Thanks for the ⭐⭐⭐⭐⭐ review! Happy to hear we could get your RAV-4 back on the road in no time. Looking forward to having you back! ?? #CustomerSatisfaction #BlueRidgeAutomotive

? Thanks for the awesome review, Steve! We're delighted that our team could solve your vehicle issue. Here's to smooth rides ahead! ??️ #HappyCustomers #BlueRidgeAutomotive

? Thanks for the 5-star review, James! ? We're thrilled to hear you had a fantastic experience with our speedy and excellent service. Can't wait to see you back! #CustomerAppreciation #BlueRidgeAutomotive

Thanks for the love, Roger! We're thrilled to hear you found our team fair and reasonable. We'll keep those wheels spinning smoothly for you! ?? #HappyCustomers #AutoRepair

Thanks for the 5-star review, Gail! ? We're glad you found our team knowledgeable and efficient. We're here to keep you rollin' smoothly! #CustomerAppreciation #BlueRidgeAutomotive

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.