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Bitner Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(163 Reviews)
89
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Bitner Automotive of Trenton, NJ, can handle any major or minor vehicle repair. We are a unique shop offering a diverse selection of services, along with over 55 years of experience and knowledge in the automotive industry. We have within our two-building facility an everyday repair shop and a comprehensive machine shop.
We pride Bitner Automotive of Trenton, NJ, can handle any major or minor vehicle repair. We are a unique shop offering a diverse selection of services, along with over 55 years of experience and knowledge in the automotive industry. We have within our two-building facility an everyday repair shop and a comprehensive machine shop.
We pride ourselves in our investment in technology and the education of our staff to ensure you get the repair or horsepower you come to us for. Our mantra is “a job done right – THE FIRST TIME” ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(609) 888-1199
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
33 Old Olden Ave Trenton, NJ 08610-3000
Get Directions
Bitner Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(163 Reviews)
Write a Review
Recent Reviews
BF
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Bud F.
Trenton, NJ
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Exhaust manifold replacement- 2000 F350
Everyone knows how difficult this job is. When your Triton engine needs new exhaust manifolds don't go anywhere else. The motor sounds and has the power of the day I bought it.
Rich and his crew AND the office staff are in it to win it.
Thank you Bitner team for another exceptional performance!
The Team at B. from Bitner Automotive responded on 06/24/2025 08:22 AM

Thank you for taking the time to review our services.  We're so glad we were able to satisfy your expectations of a job well done!

WS
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Warren S.
Trenton, NJ
Ford Transit Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Ford Transit 350
As always , the attentiveness of the owner and staff and the professional repairs were unmatched. I use Bitner automotive exclusively. I trust their work.
The Team at B. from Bitner Automotive responded on 06/19/2025 07:21 AM

Thanks for taking the time to leave us a review and for being a loyal customer. It's our pleasure to service your work vehicle.

Verified Customer
Chevrolet Astro Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
9
Good Conpany
Great mechanics, good service.
The Team at B. from Bitner Automotive responded on 05/27/2025 05:58 AM

Thank you so much for taking the time to leave us a review.  We're so glad you were happy with the services on your van.

DP
Donald P.
Chevrolet Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2025
verified customerVerified Customer
10
Work on my truck
They were great
NC
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Nicholas C.
Bordentown, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
10
Great experience and service
Family business well run and reliable. Never get unexpected charges. They will always call to check if anything is out of the ordinary or not requested.
The Team at B. from Bitner Automotive responded on 04/01/2025 05:46 AM

Thank you so much for taking the time to leave us a review and for trusting us with your vehicles' services

BB
Bill B.
Crosswicks, NJ
Chevrolet Cavalier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Head gasket on my 1991 cavalier wagon.
Great job. Other shops would not even take the job. Price was also great.
The Team at B. from Bitner Automotive responded on 03/25/2025 07:52 AM

Thank you so much for taking the time to leave us a review and we're glad you were satisfied with our service.  We do find ourselves to be the only shop in the local industry to address issues such as yours, and we're happy to help.

DD
Dario D.
Chevrolet Cruze Limited
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/14/2025
verified customerVerified Customer
7
Spill oil much
Went to pick up car , huge oil spot under car at place of pickup. Drove it out and not even 15 minutes , smoke coming up. Stopped in parking lot to check , there’s “spilled” oil all over exhaust and a small puddle in crevice of engine block. Wiped oil from valve cover and lower areas without touching the hot manifold. Looked under car and there’s a drip from lower exhaust. Continued to let it run for a few minutes to see if oil is leaking anywhere or was it just a huge oil spill. Going to continue watching for oil spots on the ground this weekend and pour some water to wash away oil.
The Team at B. from Bitner Automotive responded on 03/25/2025 07:55 AM

We're very sorry you had this experience and have left you a phone message to please stop back in to make sure the parts we installed were not defective. We are not in the habit of leaving oil "spills" for cutomers to discover and take pride in our workmanship as well as the condition your vehicle leaves us in.  Please call or come back in right away so we can assess the situation.  Thank you

JB
Jeff B.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Fixed ford escape
Excellent work and friendliness
The Team at B. from Bitner Automotive responded on 02/13/2025 05:54 AM

Thank you for taking the time to write us a review - we love working with you and servicing your vehicles.  Thanks for being such a great customer all these years.

EC
Elaine C.
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
5
Visit
Very pleasant experience. Didn’t take long for the job to be done.
GT
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GREG T.
Ringoes, NJ
Pontiac Ventura
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
74 GTO
The quality of work was fantastic. The price was unbelievably reasonable. A tad longer than I had hoped but understandable with all I asked them to do. They did a lot of work and charged a very fair price. Best of all, the work was well done - all the little things I needed done were addressed. Very happy with their service.
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Valued Customer
Hamilton Township, NJ
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
verified customerVerified Customer
10
Dodge Caravan repair
Thank you for your great service!
JB
Jeff B.
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2024
verified customerVerified Customer
10
Custom Brakes
Had custom brakes put on my 2016 Mustang GT and as usual the work was exceptional
The Team at B. from Bitner Automotive responded on 10/17/2024 12:11 PM

It's our pleasure to service your Mustang, thanks for being such a great long-time customer and for taking the time to write us a review.

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Valued Customer
Trenton, NJ
International Scout II
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
10
excellent work
mark is very knowledgeable and keeps you informed every step of the way
The Team at B. from Bitner Automotive responded on 10/03/2024 07:02 AM

Thank you for taking the time to leave us a review.  We're so glad you were happy with our service!

BD
Bill D.
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2024
verified customerVerified Customer
10
Air conditioner problem
The work that they performed was nice and neat and very good.
I'll recommend then to my friends
RM
Rob M.
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2024
verified customerVerified Customer
10
Expert service and kind and gracious managers.
Expert service and kind and gracious managers.
Displaying Review 1 - 15 of 163 in total
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