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Big Reds Auto Performance

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(107 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

For years Big Reds Auto Performance has been there for the people of Escondido. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Escondido has to offer.

Our family of technicians and service staff sees their work here at Big Reds Auto
For years Big Reds Auto Performance has been there for the people of Escondido. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Escondido has to offer.

Our family of technicians and service staff sees their work here at Big Reds Auto Performance as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.

Big Reds Auto Performance was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Big Reds Auto Performance the best car service in Escondido!
...more

Categories
Auto Repair, Car Maintenance, Tires
Contact
(760) 480-2856

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2364 Auto Parkway Escondido, CA 92029
Big Reds Auto Performance's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(107 Reviews)

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AJ
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APRIL J.
Oceanside, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/23/2021
1
Long Time Customer Warns Potential Clients
We have used Big Red for our 2006 Sprinter since 2019, when we bought the vehicle used. Preventative maintenance is important to us and Big Red has great prices but only if they complete the job that they have been paid for. We paid them to flush and change the filter in the transmission, flush and change the brake fluid and change the oil in the differential over a period of a couple of years while getting regular oil changes. Took the vehicle to another specialty Sprinter shop and had these fluids checked. None of the fluids that we paid Big Red to change had been changed. We saw the proof with our own eyes and along with this other shops testing equipment, we were convinced that the job that we paid for were not completed.
We called Big Red to discuss their lack of the services we paid for and the manager said he would get back to us after talking to Benny. We gave them every chance to make good on their dishonest practices by actually performing the jobs that they were paid for but the shop never got back to us and when we called again were again put off by " I can`t authorize, must be Benny".
Do yourselves a favor and save your money. By double checking on this dishonest shop we are now repaying to have these services performed.

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